Office Associate

Join to apply for the Office Associate role at PayJoy About PayJoy PayJoy is a mission‑first credit provider dedicated to helping under‑served customers in emerging markets to achieve financial stability and success. Our patented technology for secured credit provides an on‑ramp for new customers to enter the credit system. Through PayJoy’s point‑of‑sale financing and credit cards, customers gain access to a modern quality of life. PayJoy’s credit also allows our customers to seize opportunities as micro‑entrepreneurs, and provides safety acts as insurance for tough times. Through our cutting‑edge machine learning, data science, and anti‑fraud AI, we have served over 18 million customers as of 2025 while achieving solid profitability for sustainable growth. This role The Office Coordinator is responsible for ensuring the smooth and efficient operation of the office and creating a comfortable environment for employees. This includes coordinating events and visits, assisting with planning and logistics as needed. Additionally, they will support the People department to ensure a positive experience for Payjoyers, ensuring a safe, functional, and well‑being‑oriented work environment. Responsibilities Assist with people management processes: ensuring compliance with local labor regulations, promoting organizational culture, wellness activities, mentoring leaders and employees, and administering payroll. Coordinate the daily operations of the office, ensuring the physical office space is in optimal operating condition; managing cleaning, maintenance, furniture, signage, etc. Manage the relationship with building management, following up on requirements such as visitor access control, biometrics, entry cards, parking, quality of service received, visitor entry protocol, etc. Coordinate compliance with local regulations regarding health, safety, and hygiene in local offices. Manage and create office policies, admissions, COVID‑19, signage, ergonomics, etc. Manage strategic partners such as messaging, reception, health insurance, incentive programs, and agreements. Request quotes, secure the purchase and supply of supplies, food, and other items such as welcome kits, access cards, etc., controlling the inventory of office supplies, equipment, and assets hand in hand with IT. Coordinate internal events and corporate visits, including transportation and lodging logistics when required. Collaborate with IT and People departments to track technology assets and ensure compliance with protocols. Requirements Bachelor’s degree in Business Administration, Business, Hospitality, or a related field. Knowledge of general facilities management, event planning, health & safety, vendor management, labor law, and human resources practices. Strong organizational skills, including the ability to manage multiple tasks and prioritize based on urgency and meet established deadlines. Detail‑oriented record‑keeping; proactive and comfortable with problem‑solving. Excellent interpersonal skills, empathy, and service‑orientation. Analytical skills, experience using Excel, databases, processes, and reports, and familiarity with Google and Office applications: Gmail, Drive, etc. 100% on‑site presence in the office to meet the needs of the team and the office itself. Benefits 100% Company‑funded Health and Dental insurance for employees and immediate family members. Life insurance. Meal voucher. R$400,00 Commuting Benefit. R$180,00 for Home Office assistance. Incentive for the Phone finance product. Budget for noise‑canceling headphones. Budget for home office equipment. Annual budget for wellness perks. $2,000 USD annual Co‑working Travel perk. $2,000 USD annual Professional Development perk. Seniority level Entry level Employment type Full‑time Job function Administrative PayJoy is proud to be an Equal Employment Opportunity employer and we welcome and encourage people of all backgrounds. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. PayJoy Principles Finance for the next billion • Ownership • Break Through Walls • Live Communication • Transparency & Directness • Focus on Scale • Work‑Life Balance • Embrace Diversity • Speed • Active Listening #J-18808-Ljbffr