Account Executive

Há 7 dias


São Paulo, Brasil CHEP UK Ltd. Tempo inteiro

Account Executive (Farmer) page is loadedAccount Executive (Farmer) Apply remote type Hybrid Remote locations Praça Professor José Lannes, São Paulo, Brazil time type Full time posted on Posted Yesterday job requisition id JR20929

CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.
What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model .

Job Description

Key Responsibilities May Include:

  • Manage and develop relationships with a portfolio of customers, ensuring alignment with CHEP’s business strategy and delivering on revenue growth and satisfaction targets.
  • Collaborate with internal teams to implement strategic account plans, with a focus on growth opportunities and cost-efficiency improvements.
  • Lead contract negotiations, ensuring terms meet customer needs while supporting business objectives.
  • Conduct customer business reviews, addressing customer concerns and ensuring compliance with audit requirements.
  • Monitor and report on account performance, including customer satisfaction metrics, and develop plans to address areas for improvement.
  • Build and maintain strong relationships with key contacts within customer organizations to drive collaboration and enhance supply chain efficiency.
  • Identify new business opportunities through prospecting and networking, ensuring a healthy sales pipeline.
  • Lead customer retention initiatives, working with customers to provide solutions that enhance satisfaction and loyalty.

Gestão Estratégica

  • Monitorar a saúde das contas atribuídas através de indicadores de desempenho (Account Health)
  • Manter elevado e permanente, o relacionamento estratégico com o tomador de decisão/influenciador dos clientes.
  • Realizar reuniões periódicas de business review apresentando os indicadores de gestão de contas.
  • Gestão estratégica de preço, rentabilidade e fluxo de pagamentos, garantido o alinhamento da performance financeira das contas com as expectativas da companhia.
  • Coordenar treinamentos e capacitações com os clientes da carteira
  • Garantir a satisfação do cliente e a eficiência da sua cadeia de suprimentos no que se refere a pallets

Negociação e Desenvolvimento de Negócios

  • Identificar riscos e oportunidades de negócios e sinergias em projetos colaborativos com clientes e/ou seus parceiros (inbounds, transporte colaborativo, exportações, expansão de rede, produtividade logística).
  • Apresentar soluções alinhadas aos desafios dos clientes, com foco em sustentabilidade, eficiência operacional e redução de custos.
  • Executar a gestão contratual, garantindo o cumprimento de todas as suas cláusulas, de forma a assegurar rentabilidade das contas e cumprimento das metas.

Colaboração Multifuncional

  • Trabalhar em sinergia com equipes internas (operações, finanças, marketing) para assegurar entregas excepcionais aos clientes.
  • Dar suporte às equipes de gestão de ativos no planejamento e execução de inventários, bem como assegurar o ressarcimento de perdas sobre ativos, caso ocorram.

Resultados e Impacto

  • Cumprir e superar metas de receita e volume de pallets de clientes.
  • Ser referência em execução disciplinada e embaixador da CHEP no mercado, fortalecendo a percepção da empresa como parceira estratégica para seus clientes.

Qualificações Essenciais

Ensino Superior completo

Experiência

  • Experiência mínima de 5 anos em vendas B2B ou setores correlatos, com foco em resultados e execução.
  • Experiência sólida vendas consultivas e desenvolvimento de negócios, especialmente com grandes empresas e contas estratégicas.
  • Histórico comprovado em gestão de clientes estratégicos com cases de sucesso de crescimento dessas contas
  • Familiaridade com Salesforce ou ferramentas similares de gestão de contas
  • Excelência em comunicação, habilidades analíticas e capacidade de construir parcerias de longo prazo

Habilidades e Conhecimentos

  • Liderar negociações comerciais de alta complexidade
  • Navegar com excelência na estrutura organizacional dos clientes
  • Orientado para resultados
  • Liderar projetos estruturados com claridade de métricas, prazos e responsabilidades
  • Capacidades apurada de gestão de dados e tecnologia
  • Familiaridade com Salesforce ou ferramentas similares de gestão de contas
  • Excelência em comunicação, habilidades analíticas e capacidade de construir parcerias de longo prazo

Idiomas - Essencial

Português

Inglês avançado

Remote Type Hybrid RemoteSkills to succeed in the role Account Management, Active Learning, Adaptability, Business Acumen, Business Development, Collaborative Development, Contract Management, Cross-Functional Work, Curiosity, Customer Satisfaction, Digital Literacy, Emotional Intelligence, Empathy, Initiative, Marketing Insights, Negotiation, Problem Solving, Prospecting, Relationship Management, Revenue Growth, Strategic Selling, Value Propositions

We are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Individuals fraudulently misrepresenting themselves as Brambles or CHEP representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. Brambles and CHEP never conduct interviews via online chat or request money as a term of employment. If you have a question as to the legitimacy of an interview or job offer, please contact us at

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