Customer Support Manager

3 semanas atrás

Duque de Caxias, Rio de Janeiro, Brasil AEROCONTACT Tempo inteiro
Overview

Safran est un groupe international de haute technologie opérant dans les domaines de l'aéronautique (propulsion, équipements et intérieurs), de l'espace et de la défense. Sa mission : contribuer durablement à un monde plus sûr, où le transport aérien devient toujours plus respectueux de l'environnement, plus confortable et plus accessible. Implanté sur tous les continents, le Groupe emploie 100 000 collaborateurs pour un chiffre d'affaires de 27,3 milliards d'euros en 2024, et occupe, seul ou en partenariat, des positions de premier plan mondial ou européen sur ses marchés. Safran est la 2ème entreprise du secteur aéronautique et défense du classement « World\'s Best Companies 2024 » du magazine TIME. Safran Helicopter Engines est le leader mondial de la motorisation pour hélicoptères, avec plus de 75 000 moteurs produits depuis sa création. La société offre la plus large gamme de turbomoteurs et compte 2 500 clients répartis dans 155 pays.

Mission

Mission description

Responsibilities
  • Desenvolver contas-chave oferecendo suporte e soluções personalizadas para garantir alta satisfação e fidelização dos clientes na região LATAM (América Latina).
  • Promover nosso Programa de « Suporte por Hora de Voo » como solução customizada para aumentar a disponibilidade e a eficiência das frotas dos clientes na região LATAM (América Latina).
  • Participar do planejamento estratégico com nossas equipes corporativas francesas para o crescimento e expansão dos serviços de manutenção e reparo, alinhando-se as necessidades dos clientes.
  • Elaborar propostas comerciais e negociar contratos que gerem valor e atendam as expectativas dos clientes.
  • Gerenciar e monitorar a rentabilidade dos contratos para cumprir as metas estratégicas da empresa.
Qualifications
  • Formação de nível superior
  • Fluência com o idioma inglês e saber comunicar em espanhol (diferencial: falar francês).
  • Experiência comprovada em gestão e vendas, preferencialmente no setor de equipamentos aeronáuticos.
  • Fortes habilidades de comunicação, negociação e orientação para o cliente.
  • Capacidade de trabalhar em equipe com visão de crescimento e inovação.
  • Será um diferencial: Conhecimento técnico dos processos MRO de produtos aeronáuticos.
  • Desejável possuir carro e ter a CNH obrigatoriamente
#J-18808-Ljbffr

  • Customer Support Manager

    3 semanas atrás

    Rio de Janeiro, Rio de Janeiro, Brasil Rocket Lab Tempo inteiro

    Customer Support Manager Published: Company: Safran Helicopter Engines Job field: Sales & Marketing Location: Rio De Janeiro, Rio de Janeiro, Brazil Contract type: Permanent Contract duration: Full-time Required degree: Bachelor's Degree Required experience: More than 3 years Professional status: Administrative staff Spoken languages: ...

  • Senior Product Manager – Customer

    3 semanas atrás

    Rio de Janeiro, Rio de Janeiro, Brasil Magentrix Partner Management & Customer Management Tempo inteiro

    Role SummaryWe're looking for a senior-level Product Manager with a strong technical foundation and deep familiarity with PRM (Partner Relationship Management) and/or customer‑support & CSM workflows. You'll own the full product life‑cycle for our customer‑ and partner‑facing portals: gathering and prioritizing requirements, orchestrating sprints,...

  • Support Engineering Manager

    3 semanas atrás

    Rio de Janeiro, Rio de Janeiro, Brasil Canonical Tempo inteiro

    Join or sign in to find your next job Join to apply for the Support Engineering Manager role at Canonical 2 days ago Be among the first 25 applicants Join to apply for the Support Engineering Manager role at Canonical Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our...

  • Customer Success Manager

    3 semanas atrás

    Rio de Janeiro, Rio de Janeiro, Brasil Clearview AI, Inc Tempo inteiro

    **Customer Success Manager, LATAM**:**Position**: Customer Success Manager, LATAM**Responsibilities**:- Proactively manage a portfolio of customers from trial to implementation to ongoing delivery to expand the scope and scale of Clearview AI adoption- Develop and build strong relationships with key customer stakeholders and executive sponsors: steering...

  • Customer Success Manager

    1 semana atrás

    Rio de Janeiro, Rio de Janeiro, Brasil SecurityScorecard Tempo inteiro

    Join to apply for the Customer Success Manager (Brazil) role at SecurityScorecard Join to apply for the Customer Success Manager (Brazil) role at SecurityScorecard SecurityScorecard is the global leader in cybersecurity ratings, with over 12 million companies continuously rated, operating in 64 countries. Founded in 2013 by security and risk experts Dr....

  • Customer Success Manager

    2 semanas atrás

    Rio de Janeiro, Rio de Janeiro, Brasil SecurityScorecard Tempo inteiro

    Join to apply for the Customer Success Manager (Brazil) role at SecurityScorecardJoin to apply for the Customer Success Manager (Brazil) role at SecurityScorecardSecurityScorecard is the global leader in cybersecurity ratings, with over 12 million companies continuously rated, operating in 64 countries. Founded in 2013 by security and risk experts Dr. Alex...

  • Customer Success Manager

    2 semanas atrás

    Rio de Janeiro, Rio de Janeiro, Brasil SecurityScorecard Tempo inteiro

    Join to apply for the Customer Success Manager (Brazil) role at SecurityScorecardJoin to apply for the Customer Success Manager (Brazil) role at SecurityScorecardSecurityScorecard is the global leader in cybersecurity ratings, with over 12 million companies continuously rated, operating in 64 countries. Founded in 2013 by security and risk experts Dr. Alex...

  • Customer Success Manager

    3 semanas atrás

    Rio de Janeiro, Rio de Janeiro, Brasil EBSCO Information Services Tempo inteiro

    EBSCO International is the international operations group of EBSCO Information Services (EIS). EIS provides a complete and optimized research solution comprised of e-journals, e-books, and research databases - all combined with the most powerful discovery service to support the information needs and maximize the research experience of our end-users....

  • Remote Customer Support Specialist

    2 semanas atrás

    Rio de Janeiro, Rio de Janeiro, Brasil beBeeCustomerSupport Tempo inteiro US$3.600 - US$4.800

    Customer Support RepresentativeThe role of Customer Support Representative involves providing assistance to customers via written and verbal communication, ensuring that their queries are resolved efficiently. This includes communicating solutions and alternatives within specified timeframes.As a Customer Support Representative, you will be responsible for...

  • Customer Support Representative

    1 semana atrás

    Rio de Janeiro, Rio de Janeiro, Brasil Airalo Tempo inteiro

    **About Airalo**Alo Airalo is the world's first eSIM store that helps people to connect in over 190+ countries and regions across the globe. We are building the next digital service that revolutionizes the telecom industry.We are a traveltech company and an equal-opportunity environment that values and executes diversity, inclusion, and equity. Our team is...