Data Operations Specialist

2 semanas atrás


Belo Horizonte, Brasil Bebeepredictivedialer Tempo inteiro

Predictive dialer & data operations specialist sought. This critical role supports our sales team by ensuring the predictive dialer system operates efficiently, lead data is accurate, and call performance is tracked effectively. Key Responsibilities Dialer System Administration: Manage the primary administrator for the predictive dialer system, Kixie. Configure settings to optimize efficiency. Data Management & Lead Flow: Organize and upload raw lead lists, ensuring clean and accurate data for outbound calling. Manage efficient lead flow through the dialer system and campaigns. Performance Monitoring & Reporting: Monitor agent call activity and daily targets. Prepare operational reports on dialer performance, agent activity, and campaign results using Excel and Zoho CRM. Required Skills & Expertise Dialer Experience: Proven experience in administering and managing a predictive dialer system. Direct experience with Kixie preferred. Data Management: Strong ability to organize lead lists efficiently. Technical Proficiency: Required experience in Excel for data analysis and reporting. Experience with Zoho CRM and Campaigns advantageous. Work Style: Ability to deliver strong results independently, focusing on administrative tasks. Technical Requirements: Kixie dialer experience, Excel skills, Zoho CRM experience beneficial. #J-18808-Ljbffr


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