Mgr Revenue Mgmt Portfolio APP

Role Purpose Direct key global revenue management projects and initiatives to the hotel community through partnership with operations partners and Revenue Management that work directly with hotels. Participate in development of key global revenue management initiatives as the voice of the hotel community and, once launched, provide continuous feedback to Americas revenue management leadership to ensure successful adoption. Manage the development, implementation and assessment of revenue-related strategies for hotels in an assigned region, encompassing pricing, demand analysis, yield management, market segmentation, business mix optimization, selling strategies and tactics in accordance with company policies and industry best practices. Assist in leadership of regional teams and hotels by providing revenue management strategies and tactics to maximize revenue and profit streams. Provide direct support to Company Managed Hotels (CMH) to drive performance metrics. Drive the development, implementation and operation of both strategic and tactical programs designed to enhance revenue management services penetration and deliver competitive advantage for the Company. Incumbent will be responsible for performance and business trend analysis, process evaluation, budgeting, field-level training, and deployment of Company resources to achieve strategic objectives. Key Responsibilities Facilitate the communication and training of key Americas revenue management projects and initiatives to the hotel community, through HPS area teams and other key operations partners. Provide feedback to global revenue management as the voice of the hotel community to ensure successful adoption of initiatives. Drive implementation of brand and regional pricing strategies, yield strategies, selling strategies and revenue management best practices. Investigate and communicate new ways to capture optimal revenue potentials. Provide directions to Brand and Revenue Management leadership to ensure hotel needs and revenue-generating improvements are incorporated into system enhancements or best practices. Foster the relationship between teams, Revenue Management Services and HPS, ensuring the communication pipeline of key strategies is in synergy and that an internal resolution process exists when conflicts arise. Develop, consult and manage implementation of revenue management systems and best practices for applicable brand and region. Direct and support hotels on revenue maximization through the full utilization of the Company’s systems and best practices, in accordance with Brand Leadership/Revenue Management specifications, including HOLIDEX Plus, PERFORM/Price Optimization, GDS interfaces, Distribution and Relationship Marketing interfaces, and property management systems. Analyze and review revenue management strategies and tactics for the brand and region with focus on key markets and management companies to develop strategies for increasing revenues and profits. Support regional marketing program and product implementation as needed. Coach and develop HPS team members and Revenue Management Services RRM team; advise area managers/directors and properties to meet goals. Provide guidance to direct reports in problem identification and resolution; escalate issues with internal departments as needed and bring resolutions. Occasionally accompany direct reports on hotel visits to assist in training and ensure effective problem analysis/resolution. Develop and implement innovative revenue performance strategies to assist Franchise Performance Support teams in assigned markets. Guide team in implementing and communicating strategic plans and new company initiatives at hotel locations. Lead and manage performance to established budgetary and resource plans; establish performance standards and operating procedures. Qualifications Education – Bachelors Degree in Hotel Management, Business, Statistics, Marketing, Finance or a related field, or an equivalent combination of education and work-related experience. Experience – 8-10 years of progressive work-related experience in hotel operations management, revenue management, or field consulting, with proficiency in central reservations systems and revenue management systems (preferably HOLIDEX Plus and PERFORM), including knowledge of hotel pricing concepts, yield management optimization and selling strategies. Technical Skills – Demonstrated project management experience, strong verbal and written communication, relationship-building with leadership and hotel representatives, conflict management, negotiation, market trend analysis and ability to drive revenue. Knowledge – Effective hotel pricing concepts, yield management optimization, selling strategies, industry training, analytical skills, attention to detail, and ability to manage multiple tasks; knowledge of IHG brand, systems, and training programs is helpful; knowledge of Revenue Management best practices, reservation systems and revenue management systems. Presentation skills for various audiences (peers, managers, departments, owners). Details Seniority level: Director Employment type: Full-time Company: Holiday Inn Anhembi Industry: Tourism/Hotel #J-18808-Ljbffr