Customer Service Specialist

1 dia atrás


Jaboatão dos Guararapes, Brasil Virtual Latinos Tempo inteiro

Join the Virtual Latinos Community With over 5,000+ VAs hired and 2,500+ companies helped, Virtual Latinos connects exceptional virtual professionals from Latin America with small businesses and entrepreneurs across the U.S. and Canada. Customer Service Specialist Pay Rate (LinkedIn style): Part‑time Monthly Rates: $840–$1,400 (20 hrs. / week). Full‑time Monthly Rates: $1,680–$2,800 (40 hrs. / week). Hourly rate range: $10.5 – $17.5 per hour depending on experience. Work Schedule: The schedule varies by position and client, all in U.S. time zones. Job Summary The Customer Service Specialist provides exceptional support, resolving inquiries and complaints, managing customer accounts, ensuring a positive experience across all communication channels. Job Tasks: Customer Support Respond to inquiries via phone, email, chat, and social media promptly and professionally. Identify and resolve customer issues, troubleshooting and escalating when necessary. Update and maintain accurate customer records. Maintain comprehensive product knowledge to give accurate information and guidance. Communicate with empathy and clarity, building positive relationships. Document interactions, track recurring issues, and provide feedback to improve service quality. Qualifications Minimum 1 year of related experience or a related degree. Excellent written and verbal communication in English. Ability to excel in a fast‑paced environment. Strong organizational and detail‑oriented skills. Collaborative team spirit. Commitment to confidentiality and a quiet, private workspace. Minimum 21 years old. Languages English – mandatory Portuguese – mandatory Next Steps Send your application through Easy Apply. We will contact you with a form and next steps. Get accepted into our community, apply to positions of interest, start the interview process, and begin your dream job. #J-18808-Ljbffr


  • Customer Success Manager

    3 semanas atrás


    Jaboatão dos Guararapes, Brasil Magentrix ✨Partner Management & Customer Management✨ Tempo inteiro

    About Magentrix Magentrix is a PRM (Partner Relationship Management) SaaS platform that helps companies scale with partners. We power secure partner portals that drive adoption, collaboration, and revenue. Our customers span software, manufacturing, and services; our team values ownership, curiosity, and measurable outcomes.Role Overview We’re hiring a...


  • Jaboatão dos Guararapes, Brasil Innodata Inc. Tempo inteiro

    Innodata (NASDAQ: INOD) is a leading data engineering company. With more than 2,000 customers and operations in 13 cities around the world, we are an AI technology solutions provider-of-choice for 4 out of 5 of the world’s biggest technology companies, as well as leading companies across financial services, insurance, technology, law, and medicine. By...

  • M365 Consultant

    1 dia atrás


    Jaboatão dos Guararapes, Brasil Cloud Decisions Tempo inteiro

    Overview English-speaking Microsoft 365 Consultant $3,500 – $5,000 USD / month Fully Remote Full-time, long-term contract Excellent English skills required for this position About the Company Join a US-based Cloud Expert MSP delivering enterprise-grade Microsoft 365, Azure, and multi-cloud solutions to global clients. Their teams help organizations secure,...

  • Pessoa Agente De Serviços

    1 semana atrás


    Jaboatão dos Guararapes, Brasil Fedex Group Tempo inteiro

    GENERAL JOB DESCRIPTION:Under general guidance completes the following activities: Track shipment monitoring, interpreting tracking updates in FedEx systems and operations; Assist customer in preparing shipping documentation, including international regulatory information assistance, shipping request preparation, and special notification related to worldwide...

  • Customer Success Specialist

    2 semanas atrás


    São José dos Campos, Brasil edrone Tempo inteiro

    Are you passionate about **eCommerce and customer success**? Do you thrive on building strong relationships and driving business growth? If so, this is your chance to **make a real impact!** As a **Customer Success Specialist at edrone**, you’ll be responsible for **client retention, contract negotiations, and revenue growth**, ensuring our clients...

  • Case Manager

    1 dia atrás


    Jaboatão dos Guararapes, Brasil Sapochnick Law Firm Tempo inteiro

    Job description U.S. Immigration Law Firm, Law offices of Jacob J Sapochnick is growing and developing a law firm in the USA that specializes in business, employment, investment, and family immigration to the USA. The law firm is known for providing its best to the clients by offering creative and strategic legal solutions. We are looking for the new team...


  • Jaboatão dos Guararapes, Brasil FedEx LAC Tempo inteiro

    **GENERAL JOB DESCRIPTION**: Under close guidance, completes the following tasks: - Track packages and KPIs and completing any related administration tasks. - Work as direct contact for key accounts and provide priority assistance for their requests. Respond to customer requests in a timely and efficient manner. Demonstrates independent decision-making...


  • Jaboatão dos Guararapes, Brasil Fedex LAC Tempo inteiro

    Involves online and telephone contact with external/internal customers within functional area and completing any related administration. **Vaga**: Pessoa**Representante de Soluções ao Cliente** **Local**:**Recife**(RECA)** **Regime de Trabalho: Hibrido** Você já pensou em fazer parte de uma empresa que conecta pessoas e oportunidades ao redor do...

  • [br] Support Specialist

    2 semanas atrás


    São José dos Campos, SP, Brasil edrone Tempo inteiro

    Do you want to become a key figure in the success of our customers?️ At edrone, we are looking for passionate individuals to join our Customer Care team as a Success Specialist. **Sounds interesting? Keep reading!** **What we can offer you**: - Joining a fantastic team, full of passion for building customer relationships and tools to support your...

  • Escalation Manager

    1 dia atrás


    Jaboatão dos Guararapes, Brasil Palo Alto Networks Tempo inteiro

    Our Mission At Palo Alto Networks® everything starts and ends with our mission : Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking...