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Location - São Paulo, Brazil Why You Should Join Us? At ISC, we’re committed to delivering exceptional service and innovative solutions that make a real impact. As a Fulfillment Operations Manager, you’ll play a critical role in ensuring our Brazil Service Center operates at peak performance—delivering high-quality instruments on time, meeting customer expectations, and driving continuous improvement. You’ll lead a talented team, foster a culture of safety and excellence, and help shape the future of our operations. Responsibilities Lead daily operations for the Brazil Service Center, ensuring safety, quality, delivery, inventory, and cost targets are consistently met. Drive operational excellence through Fortive Business System (FBS) principles, lean manufacturing initiatives, and continuous improvement strategies. Ensure compliance with ISO 17025 standards, Brazilian labor regulations (Ministério do Trabalho), and international requirements for product assembly and material handling. Champion quality and efficiency by implementing standardized processes, 5S, and total productive maintenance; monitor metrics such as First Pass Yield and prioritize improvement initiatives. Develop and empower your team , fostering leadership growth and building a highly skilled workforce aligned with business goals. Manage performance processes , including time and attendance, and ensure timely, effective employee engagement. Oversee facility maintenance and installation , ensuring smooth operations and adherence to safety standards. Collaborate cross-functionally to support internal and external customer requirements and deliver exceptional service—every transaction, every time. Qualifications Bachelor’s degree in Engineering, Operations Management, Business, or Logistics. 5+ years of supervisory experience in manufacturing operations or technical roles with proven success in operational change management. Strong leadership skills with a track record of driving positive change through collaboration and teamwork. Solid understanding of business financials, forecasting, and cost containment strategies. Proficiency in MS Office (Excel, PowerPoint) and experience with ERP systems (Oracle eBS, Salesforce, Inet). Deep knowledge of Lean tools and their practical application. Ability to work independently, prioritize tasks, and meet deadlines. Fluency in English and Portuguese. Legal authorization to live and work in Brazil. Preferred Qualifications Familiarity with Industrial Scientific products and services. Experience with Brazilian exportation processes. Attention to detail and ability to identify non-conformities. What You’ll Get We offer a competitive compensation package and benefits designed to support your well-being and professional growth, including: Competitive salary and annual performance bonus. Comprehensive health, dental, and life insurance. Paid time off and flexible work arrangements. Professional development opportunities, including training on FBS and leadership programs. Inclusive and collaborative work environment that values diversity and innovation. Next Steps Ready to lead and make an impact? Apply today and join a team that’s passionate about delivering excellence and driving continuous improvement. #J-18808-Ljbffr
