
Customer Success
2 semanas atrás
Join to apply for the Customer Success & Product Manager-Key Accounts role at TLC Worldwide OverviewWE ARE HIRING A CUSTOMER SUCCESS & PRODUCT MANAGER – KEY ACCOUNTS. TLC Worldwide helps brands drive customer acquisition, loyalty and engagement with emotionally engaging, experience-led rewards. Our programs are designed to shift behaviour, boost ROI and build genuine brand love – at a fraction of the cost of discounting and cash offers. Backed by COSMOS, our all-in-one program platform, we deliver personalised campaigns at scale with live data, smart insights, and seamless customer journeys. We are 400+ people strong, across 15 global hubs, a collective of marketers, creatives and strategists who care about doing great work and having fun while we do it. What we offer includes opportunities for development, wellness programs, cultural activities and opportunities to contribute to a diverse and inclusive workplace. What you’ll be doingProduct Leadership – Serve as the primary point of contact for TLC’s proprietary platforms across Brazil; train and support sales and account teams on go-to-market features and platform updates; collaborate with global product teams to align the product roadmap with local market priorities; test, validate, and provide feedback on new platform functionalities. Client Management & Delivery – Oversee integrated campaigns from briefing through successful execution; manage timelines, maintain quality standards, and ensure transparent client communication; deliver weekly status reports and strategic updates to stakeholders; work cross-functionally with BI, creative, and technical teams to guarantee seamless campaign delivery; identify upselling opportunities and contribute to client retention strategies. Data & Insights – Monitor campaign performance using tools such as GA4 and Power BI dashboards; analyze data to inform actionable strategies and optimize outcomes; support campaign evaluation and post-execution reporting. Who we’re looking forStrong communication skills complemented by a consultative approach Experience with CRM, Martech, or digital platform integration considered a strong advantage Experience in Customer Success, Account Management, or Project/Product roles Proficiency with Salesforce, Dynamics, GA4, Power BI, ASANA, or similar platforms A hands-on, detail-oriented mindset with the ability to thrive in fast-paced environments Fluency in Portuguese and intermediate English skills to enable effective global collaboration Being a people-led business, we hire upon values and believe that our people are what make the TLC culture unique. We are committed to creating a world free from prejudice, bias and inequity; diversity is valued and celebrated, with equal opportunity for all. If you’re excited by everything we’ve shared, then it’s time to apply Seniority levelMid-Senior level Employment typeFull-time Job functionProduct Management and Marketing IndustriesAdvertising Services Referrals increase your chances of interviewing at TLC Worldwide by 2x #J-18808-Ljbffr
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Customer Success
2 semanas atrás
São Paulo, São Paulo, Brasil Eazybe Tempo inteiro R$26.560 - R$260.000 por anoWe're Hiring: Customer Success Specialist (Brazil)Location: Remote (Brazil)Work Hours: Monday – Saturday, 9:00 AM – 6:00 PM (Brazil Time)Are you passionate about helping customers succeed and have a technical background? We're looking for a Customer Success Specialist to support our Portuguese & Spanish-speaking clients.What You'll DoOnboard new...
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Customer Success
2 semanas atrás
São Paulo, Brasil buscojobs Brasil Tempo inteiroCustomer Success Manager - LATAM CUSTOMER SUCCESS MANAGER - LATAM Are you a true customer advocate and their trusted advisor? Are you obsessed about ensuring customers get the best out of the technology? Do you enjoy helping customers to optimally use the product? If so, this is an opportunity for you to join a high-functioning team and make your mark on our...
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Customer Success
2 semanas atrás
São Paulo, Brasil GROWTH MARKETING HUB LTDA Tempo inteiroVaga de Customer Success Estamos em busca de um profissional para atuar na área de Customer Success, responsável por garantir a satisfação e fidelização dos clientes da empresa. **Responsabilidades**: - Realizar o onboarding de novos clientes. - Manter contato constante com os clientes, identificando suas necessidades e buscando soluções para...
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Customer Success Sênior
3 semanas atrás
São Paulo, Brasil abler Vagas Tempo inteiroCandidate-se rapidamente pelo email: Nível: SêniorCursos de: Administração,Comunicação,MarketingEscolaridade: Graduação - Administração,Comunicação,Marketing - IndiferenteTipo de contrato: PJJornada de trabalho: Segunda-feira à sexta-feira.Benefícios: Gympass, Auxílio para Saúde Mental, Cartão Caju BenefíciosResponsabilidades Da...
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Customer Success Manager
2 semanas atrás
São Paulo, Brasil Salesforce Tempo inteiroOverviewJoin to apply for the Customer Success Manager role at Salesforce . Job Category: Customer Success Job DetailsSalesforce is the #1 AI CRM, where humans with agents drive customer success together. The world of work is changing and we are looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation,...
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Customer Success
2 semanas atrás
São Paulo, Brasil The Growth Hub Tempo inteiroVaga de Customer Success Estamos em busca de um profissional para atuar na área de Customer Success, responsável por garantir a satisfação e fidelização dos clientes da empresa. Responsabilidades: Realizar o onboarding de novos clientes. Manter contato constante com os clientes, identificando suas necessidades e buscando soluções para melhor...
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Customer Success
2 semanas atrás
São Paulo, Brasil Growth Machine Tempo inteiroSeus Principais Objetivos São: Gerenciar uma carteira de clientes estratégicos, garantindo uma experiência excepcional e resultados concretos.Desenvolver e implementar planos de sucesso personalizados, alinhando expectativas e metas.Monitorar métricas de uso e engajamento para identificar oportunidades de melhoria.Foco em vendas, retenção e renovação...
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Customer Success
2 semanas atrás
São Paulo, Brasil Growthmachine Tempo inteiro**Customer Success - Senior**São Paulo - SP Presential 1 Position Service Provider (PJ) Analyst Full time Tudo o que fazemos é por acreditar que existe um grande potencial de crescimento não explorado nas empresas e que o crescimento é um instrumento de libertação de pessoas. Somos a...
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Customer Success Manager
4 semanas atrás
São Paulo, Brasil Salesforce Tempo inteiroOverview Join to apply for the Customer Success Manager role at Salesforce . Job Category: Customer Success Job Details Salesforce is the #1 AI CRM, where humans with agents drive customer success together. The world of work is changing and we are looking for Trailblazers who are passionate about bettering business and the world through AI, driving...
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Customer Success Manager
3 semanas atrás
São Paulo, Brasil Salesforce Tempo inteiroOverviewJoin to apply for the Customer Success Manager role at Salesforce . Job Category: Customer Success Job DetailsSalesforce is the #1 AI CRM, where humans with agents drive customer success together. The world of work is changing and we are looking for Trailblazers who are passionate about bettering business and the world through AI, driving...