Sr Payments Abuse Prevention Manager, Latam Payments Trust

Há 3 dias

São Paulo, São Paulo, Brasil Amazon Tempo inteiro
Overview

Sr Payments Abuse Prevention Manager, Latam Payments Trust at Amazon. The Payments Trust team in Payments Latin America is looking for a strong analytical product leader to lead end-to-end abuse prevention and risk management initiatives. In this role, you will develop and implement strategies to enhance payment security while maintaining a seamless customer experience. You will collaborate with cross-functional teams to build innovative solutions that protect millions of customers and merchants across global markets.

Key responsibilities
  • Define, own, and manage programs to curb financial leakage resulting from policy violations on Amazon payments products and use cases in Latin America
  • Deep-dive and analyze key business performance metrics, identify gaps, and define measurement frameworks to support actionable insights
  • Work with operations, analytics, category, and product owners to drive learnings on new Modus Operandi being used by bad actors
  • Socialize the learnings and influence product roadmaps to systematically reduce wastage arising from potential abuse
  • Lead automation initiatives to drive efficiency in investigation and reporting
  • Partner with machine learning teams to automate payment abuse detection and prevention solutions
  • Build and maintain relationships with internal and external partners to strengthen abuse prevention capabilities
  • Drive business reviews with leadership and partner teams to audit ongoing performance against key metrics and program goals
Day in the life

A typical day involves leading team meetings, collaborating with data scientists on fraud detection algorithms, coordinating with payment partners, and making critical decisions on complex fraud cases. The role requires analyzing fraud trends, updating prevention rules, and fine-tuning risk models while communicating with legal teams, customer service, and executives.

About The Team

The Latin America Payment Trust team is central to the International Emerging Stores Payments' mission of becoming the most trusted payment experience globally. We are a diverse group of problem solvers who combine analytical thinking with customer obsession to build innovative security solutions. Our team works across multiple geographies and collaborates with various Amazon teams to protect millions of transactions daily.

Basic Qualifications
  • Experience using data and metrics to determine and drive improvements
  • Experience owning program strategy, end to end delivery, and communicating results to senior leadership
  • Program or project management experience
Preferred Qualifications
  • Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
  • Driving process improvements experience

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Company - Amazon Servicos de Varejo do Brasil Ltda.

Job ID: A

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