Technical Support Specialist
Há 5 dias
Key Responsibilities:
We are seeking a highly motivated and technically skilled professional to lead pre-sales and post-sales technical support in the Wireless IoT industry.
This role offers an exciting opportunity to be part of a dynamic, high-growth environment where you will work closely with customers to integrate our cellular modules.
Main Objectives:
- Serve as the primary technical point of contact for customers from pre-sales to post-sales activities, including design-in, validation, regression, and testing.
- Collaborate with cross-functional teams to provide technical guidance and support to customers, ensuring timely resolution of technical issues.
- Develop and maintain strong relationships with customers, understanding their needs and providing tailored solutions to meet their requirements.
- Stay up-to-date with the latest technological advancements and industry trends, applying this knowledge to improve product offerings and customer experiences.
About Us:
We offer a unique chance to work in a fast-paced environment that values innovation and collaboration. Our team is dedicated to delivering exceptional results and making a real impact on the industry.
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