Customer Success Manager

Há 2 dias

Florianópolis, Brasil NEDGEX Tempo inteiro
Customer Success Manager Overview

For NEDGEX new venture, Nxus Brew is the first-in-class inline brewing intelligence that’s set to transform the way breweries monitor, control, and optimize fermentation processes. As our Customer Success Manager, you ensure that the first customers achieve success with NEDGEX product, become long-term partners, and help shape the roadmap through real-world feedback.

Company Description

The NETZSCH Group is a German company founded 150 years ago, with 50 years of operations in Brazil. The NETZSCH Group operates through three main units: Analysis and Testing , Grinding and Dispersion and Pumps and Systems . Additionally, NEDGEX is the venture arm of the NETZSCH Group, dedicated to building high-impact ventures that push boundaries and disrupt industries.

Job Description

For NEDGEX new venture, Nxus Brew is the first-in-class inline brewing intelligence that’s set to transform the way breweries monitor, control, and optimize fermentation processes. As our Customer Success Manager, you ensure that the first customers achieve success with NEDGEX product, become long-term partners, and help shape the roadmap through real-world feedback.

Responsibilities
  • Ensure existing clients are onboarded, supported, and achieving measurable results.
  • Build a consistent pipeline and close new early customers for Nxus Brew.
  • Collect structured feedback from usage and translate it into product insights.
  • Manage feedback loops to continuously improve the product.
  • Work closely with product team to prioritize features and fixes.
  • Help define and optimize the customer journey.
Qualifications
  • You have an entrepreneurial mindset with experience in customer success and/or technical sales.
  • You are comfortable navigating uncertain and fast-changing environments.
  • You have a passion for technology and ideally experience or a strong interest in the brewing or fermentation industries.
  • You can inspire people with your ideas and innovative mindset, while acting pragmatically and result-oriented.
  • You have excellent communication skills in Portuguese and English.
  • Above all, you want to work with a young, committed team with a start-up mentality.
Benefits
  • Health Care Plan
  • Dental Plan
  • Meal Card
  • NETZSCH Academy
  • OpenEnglish
  • GoGood
  • Annual PPR
  • Quinquênio
  • CLT or PJ contract
  • Hybrid work in Florianópolis, Curitiba, or Pomerode
Seniority level
  • Entry level
Employment type
  • Full-time
Job function
  • Other
Industries
  • Venture Capital and Private Equity Principals
#J-18808-Ljbffr

  • Customer Success Manager

    Há 4 dias

    Florianópolis, Brasil NEDGEX GmbH Tempo inteiro

    **Company Description** The NETZSCH Group is a German company founded 150 years ago, with 50 years of operations in Brazil. The company operates through three main units**:Analysis and Testing**, **Grinding and Dispersion** and **Pumps and Systems**. Additionally, **NEDGEX** is the venture arm of the NETZSCH Group, dedicated to building high-impact ventures...

  • Customer Success Manager

    2 semanas atrás

    Florianópolis, Santa Catarina, Brasil NEDGEX GmbH Tempo inteiro US$80.000 - US$120.000 por ano

    Company DescriptionThe NETZSCH Group is a German company founded 150 years ago, with 50 years of operations in Brazil.The company operates through three main units: Analysis and Testing, Grinding and Dispersion and Pumps and Systems. Additionally, NEDGEX is the venture arm of the NETZSCH Group, dedicated to building high-impact ventures that push boundaries...

  • Customer Success Manager

    1 semana atrás

    Florianópolis, Santa Catarina, Brasil NETZSCH Group Tempo inteiro US$80.000 - US$120.000 por ano

    Company Description The NETZSCH Group is a German company founded 150 years ago, with 50 years of operations in Brazil. The company operates through three main units: Analysis and Testing, Grinding and Dispersion and Pumps and Systems. Additionally, NEDGEX is the venture arm of the NETZSCH Group, dedicated to building high-impact ventures that push...

  • Enterprise Customer Success Manager

    Há 2 dias

    Florianópolis, Brasil Canonical Tempo inteiro

    Join or sign in to find your next job Join to apply for the Enterprise Customer Success Manager role at Canonical 2 days ago Be among the first 25 applicants Join to apply for the Enterprise Customer Success Manager role at Canonical Get AI-powered advice on this job and more exclusive features. Canonical is a leading provider of open source software and...

  • Enterprise Customer Success Manager

    Há 6 dias

    Florianópolis, Santa Catarina, Brasil Canonical Tempo inteiro

    Join or sign in to find your next job Join to apply for the Enterprise Customer Success Manager role at Canonical 2 days ago Be among the first 25 applicants Join to apply for the Enterprise Customer Success Manager role at Canonical Get AI-powered advice on this job and more exclusive features. Canonical is a leading provider of open source software...

  • Customer Success

    Há 2 dias

    Florianópolis, Brasil Canonical Tempo inteiro

    OverviewCanonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon...

  • Customer Success Manager

    3 semanas atrás

    Florianópolis, Santa Catarina, Brasil Cognyte Tempo inteiro

    Traditional ways to prevent and investigate crime and terror are no longer enough… Technology is changing incredibly fast. The criminals know it, and they are taking advantage. We know it too. For nearly 30 years, the incredible minds at Cognyte around the world have worked closely together and put their expertise to work, to keep up with constantly...

  • Customer Success Manager

    4 semanas atrás

    Florianópolis, Santa Catarina, Brasil Cognyte Tempo inteiro

    Traditional ways to prevent and investigate crime and terror are no longer enough… Technology is changing incredibly fast. The criminals know it, and they are taking advantage. We know it too. For nearly 30 years, the incredible minds at Cognyte around the world have worked closely together and put their expertise to work, to keep up with constantly...

  • Customer Success Manager

    4 semanas atrás

    Florianópolis, Santa Catarina, Brasil Infraspeak Tempo inteiro

    Welcome to Infraspeak. Our mission is simple: to transform facilities management with a collaborative platform that unifies every part of FM operations into one cohesive system — enabling every stakeholder to Work as One . We go beyond traditional tools, eliminating fragmented systems in complex operations. Our platform ensures end-to-end collaboration...

  • Customer Success

    2 semanas atrás

    Florianópolis, Santa Catarina, Brasil F&M Business Solutions Tempo inteiro R$50.000 - R$70.000 por ano

    Customer Success Growth ManagerLocal: CapoeirasModelo de contrato: CooperativaDescrição da vagaProfissional estratégico em Customer Success e Growth, unindo empatia, visão analítica e foco em resultados para garantir retenção, expansão de receita e transformar clientes em defensores da marca.AtividadesGarantir a qualidade do onboarding e o...