Product Manager, Regional Virtual Card Lead – SME

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments options, making transactions secure, simple, smart, and accessible. Our technology, innovation, partnerships, and networks combine to deliver a unique set of products and services that help people, businesses, and governments realize their greatest potential.

Title and Summary

Director Product Manager, Regional Virtual Card Lead – SME

Mastercard is a technology company in the global payments space. We connect consumers, financial institutions, merchants, governments, and businesses worldwide, enabling them to use electronic forms of payment instead of cash and checks. We use technology and data-driven insights to make electronic payments more convenient, secure, and efficient for people everywhere.

Our business has a global reach—extending to more than 210 countries and territories—and continues to experience growth in a world where 85% of retail transactions are still made in cash and checks.

Micro, Small, and Medium Businesses (SMEs) are a critical driver of global economic growth, representing 75% of the global workforce and about 50% of the global GDP. SMEs also foster inclusion, with minorities owning 45% of small businesses, and one-third of small businesses being women-owned. As such, SMEs are a top priority for many governments and enterprises.

Mastercard's segment strategy focuses on driving growth in core products while developing new innovative solutions and expanding product distribution.

The successful candidate will be the key regional Virtual Card Number (VCN) resource, partnering with Mastercard stakeholders within the region, banks, acquirers, fintechs, and other SME service providers. They will identify, support, and sometimes lead go-to-market opportunities for virtual card spend and distribution.

Key Responsibilities:

• Develop and execute a regional strategy for VCN and SME.
• Define partnership frameworks, assess global partners, and accelerate efforts to drive B2B volumes across regions.
• Provide insights on SME trends and landscape changes to support segment strategy in physical and virtual card spend.
• Collaborate with global SME segment product management and development teams to ensure SME products and solutions are developed with input from SME and non-bank distribution partners, following standards.
• Support regional product and sales teams in customer and partner discussions regarding card controls, virtual cards, and tokenization, with a detailed understanding of product features.
• Assist sales teams in pre- and post-sales partner meetings.
• Partner with global government, fintech, digital partnerships, and GPS teams to identify SME B2B use cases, risks, and regulations.
• Develop use cases, playbooks, and distribution archetypes for scaling efforts.
• Collaborate to capture more SME B2B flows and support GTM/rollout of new solutions and initiatives.

All About You:

• Ability to navigate technical and business conversations.
• Excellent writing skills, with experience creating training materials and guides.
• Experience working with engineering teams and familiarity with technical specifications (API, Batch).
• Knowledge of the card payment ecosystem and flows, both data and monetary.
• Understanding of industry trends and international markets.
• Strong B2B and embedded payments experience, especially in SME B2B flows like delegated spend, accounts payable, embedded finance, and trade use cases.
• Ability to work independently and with minimal guidance.
• Self-motivated, thriving in fast-paced environments, and goal-oriented.
• Flexible, creative, and adaptable to change, with multitasking skills.
• Proficient in developing compelling presentations with clear logic.
• Ability to lead initiatives from start to finish with excellent time management.
• Strong relationship-building skills internally and externally.
• Fluent in English, Spanish, and Portuguese.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks involve inherent risks. Employees must:

• Abide by Mastercard’s security policies.
• Ensure confidentiality and integrity of accessed information.
• Report security violations or breaches.
• Complete mandatory security trainings.