Desktop Support Analyst
3 semanas atrás
Desktop Support Analyst - SJC/SP
Apply your talent and skills to help leading companies improve everyday life.
Who We Are
Cognizant (Nasdaq-100: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we’re improving everyday life. See how at or @cognizant.
What You’ll Do
As a Desktop Support Analyst, you will work directly with qualified teams, with the aim of achieving good results and improvements through the service and support offered.
Key Responsibilities
- Provide physical access to suppliers on demand to site/communication rooms - IDF/MDF/MMR and Data Center/server room.
- Advanced troubleshooting capabilities to identify the root cause of the incident reported by end users for IT devices and mobility support/management.
- Installation and configuration of hardware and software components to ensure usability by end users.
- Manage IT asset lifecycle management for the site/region, including coordination of asset collection with vendor, secure storage, tagging, imaging, allocation, recovery, hygiene validation, disposal and system upgrades.
- Coordination of cable patches with suppliers or activation on demand.
- Ensuring that basic network connectivity (LAN), Wi-Fi access, Tandberg video, printer and voice are available on site.
- Advanced troubleshooting capabilities for AV devices (projectors, microphones, speakers, amplifiers, cameras and monitors).
Preferred Experience
- Experience in supporting overall manufacturing/lab IT systems and IT devices.
- Basic troubleshooting capabilities (L1 level) for network devices including rack and stack (routers, switches, firewalls, wireless access points).
- Knowledge of GMP and GxP.
- Intermediate English.
- Accept working in the presencial model in São José dos Campos.
Why Cognizant?
A career in one of the largest and fastest growing IT services providers worldwide.
Ongoing support and funding with training and development plans.
A highly competitive benefits and salary package.
Opportunity to work for leading global companies.
Cognizant values diversity in our talent pool, so we encourage professionals with disabilities, LGBTQIA+, people in refugee situations, women, racial groups, and professionals 50+ to apply for all our advertised openings.
#J-18808-Ljbffr-
Desktop Support Analyst
4 semanas atrás
São Paulo, SP, Brasil Cognizant Tempo inteiro**Job Summary** **Responsibilities** - Provide technical support for desktop systems ensuring smooth operation and mínimal downtime. - Troubleshoot and resolve hardware and software issues in a timely manner. - Oversee the installation configuration and maintenance of desktop systems. - Collaborate with team members to identify and implement improvements...
-
Desktop Support Analyst
3 semanas atrás
São Paulo, Brasil Cognizant Tempo inteiroWe are seeking a Systems Engineer with 2 to 4 years of experience to join our team. The ideal candidate will have strong technical skills in Desktop Support and will work in a hybrid remote model. This role involves providing technical support troubleshooting and ensuring the smooth operation of desktop systems. The position does not require travel and...
-
Desktop Support Specialist
3 semanas atrás
São Paulo, São Paulo, Brasil Iron Systems Inc. Tempo inteiroJob Title: Desktop Support SpecialistJob Description:As a Desktop Support Specialist at Iron Systems Inc., you will be responsible for providing top-notch support for customer-approved end user devices such as desktops, laptops, and printers. Your duties will include providing priority assistance to VIP users, delivering IMACD and administrative support, and...
-
Desktop Support Analyst
2 semanas atrás
Sao Paulo, SP - Rua Jaceru, Sao Paulo, Brazil Cognizant Tempo inteiroDesktop Support Analyst - SP Apply your talent and skills to help leading companies improve everyday life. Who We Are Cognizant (Nasdaq-100: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we’re improving everyday life....
-
Desktop Support Analyst
2 semanas atrás
Sao Paulo, SP - Rua Jaceru, Brasil Cognizant Tempo inteiroDesktop Support Analyst - SP Apply your talent and skills to help leading companies improve everyday life. Who We Are Cognizant (Nasdaq-100: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we’re improving everyday life....
-
Desktop Support Analyst
2 semanas atrás
Sao Paulo, SP - Rua Jaceru, Brasil Cognizant Tempo inteiroDesktop Support Analyst - SP Apply your talent and skills to help leading companies improve everyday life. Who We Are Cognizant (Nasdaq-100: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we’re improving...
-
Desktop Support Analyst
4 semanas atrás
SaoJsedosCampos, Sao Paulo, Brazil Cognizant Tempo inteiroDesktop Support Analyst - SJC/SP Apply your talent and skills to help leading companies improve everyday life. Who We Are Cognizant (Nasdaq-100: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we’re improving everyday...
-
Desktop Support Engineer
Há 1 mês
São Paulo, Brasil Sky Systems, Inc. (SkySys) Tempo inteiroIT Desktop Support EngineerSão Paulo, BrazilJob PurposeThe EUC onsite support engineer will provide high quality technical support for all End User Computing devices (Laptop, Desktop and mobility) for Field Force staff, including leading on the resolution of incidents, problems, requests, in order to achieve high standards of customer service and deliver...
-
Desktop Support Engineer
3 semanas atrás
São Paulo, São Paulo, Brasil Sky Systems, Inc. (SkySys) Tempo inteiroAt Sky Systems, Inc. (SkySys), we are seeking a highly skilled Desktop Support Engineer to join our team. The successful candidate will be responsible for providing high-quality technical support for all End User Computing devices, including laptops, desktops, and mobility solutions, for Field Force staff.Key Responsibilities:Leading on the resolution of...
-
Desktop Support Specialist
Há 1 mês
São Paulo, São Paulo, Brasil Excis Compliance ltd Tempo inteiroJob OpportunityAt Excis Compliance ltd, we are seeking a skilled Desktop Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing top-notch technical support to our users, ensuring seamless operation of desktop systems and applications.Key Responsibilities:Respond to and resolve support requests from...
-
Desktop Support Analyst
3 semanas atrás
São Paulo, Brasil Cognizant Tempo inteiroApply your talent and skills to help leading companies improve everyday life. Who We Are Cognizant (Nasdaq-100: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we’re improving everyday life. See how at or @cognizant....
-
Support Analyst
4 semanas atrás
São Paulo, Brasil Mitel Networks Tempo inteiroAt Mitel, you will have the opportunity to help businesses connect, collaborate and provide better experiences for our customers. You will deliver valuable contributions in creating business success within our global organization utilizing your unique attributes, skills and experience. Overview: Acting as a technical support analyst for MS Teams Room and...
-
Desktop Support Specialist
1 semana atrás
São Paulo, São Paulo, Brasil NTT DATA Tempo inteiroJob Title: Desktop Support Specialist - Sao PauloAbout the Role:We are seeking a skilled Desktop Support Specialist to join our team in Sao Paulo, Brazil. As a key member of our technical support team, you will be responsible for providing high-quality technical support to our clients.Key Responsibilities:To troubleshoot and resolve technical issues with...
-
Desktop Support EUC L1
3 semanas atrás
São Paulo, Brasil Iron Systems Inc. Tempo inteiroJob Description:Scope of the work is mentioned below:Onsite supportBreak Fix supportIMACD ServicesOnsite end user software support servicesDeskside software SupportRefresh & DisposalHands & Feet SupportWarehouse and Technology Support ServicesService DescriptionProvide support for customer-approved end user devices such as desktops, laptops, and...
-
Desktop Support Engineer L1 BR
4 semanas atrás
São Paulo, Brasil Excis Compliance Tempo inteiroJoin EXCIS, a leader in innovative IT solutions, as a Desktop Support Engineer. In this role, you will provide exceptional technical support to our diverse user base, ensuring seamless operation of desktop systems and applications. At EXCIS, we value our employees and foster a collaborative environment where creativity and problem-solving thrive. Key...
-
Support Analyst
2 meses atrás
São Paulo, SP, Brasil Cognizant Tempo inteiro**Support Analyst L3** **Who We Are** **What You’ll Do** As a Support Analyst L3, you will work directly with qualified teams, with the aim of achieving good results and improvements through the service and support offered. **Key Responsibilities** - Strong UNIX env with experience regular expressions, file management, scripting (Shell, Perl,...
-
Network Support Analyst
3 semanas atrás
São Paulo, São Paulo, Brasil Black Box Tempo inteiroAbout the Role:As a Network Support Analyst at Black Box, you will play a critical role in ensuring the smooth operation of our Trading and Front office areas. Your primary responsibility will be to provide timely and efficient support to address daily operation requests, including 1st level support, audio/video reviews, and security settings. Additionally,...
-
Desktop Support Engineer
Há 1 mês
São Paulo, Brasil Sky Systems, Inc. (SkySys) Tempo inteiroIT Desktop Support EngineerSão Paulo, BrazilJob PurposeThe EUC onsite support engineer will provide high quality technical support for all End User Computing devices (Laptop, Desktop and mobility) for Field Force staff, including leading on the resolution of incidents, problems, requests, in order to achieve high standards of customer service and deliver...
-
Desktop Support EUC L1
4 semanas atrás
São Paulo, Brasil Iron Systems Inc. Tempo inteiroJob Description: Scope of the work is mentioned below: Onsite support Break Fix support IMACD Services Onsite end user software support services Deskside software Support Refresh & Disposal Hands & Feet Support Warehouse and Technology Support Services Service Description Provide support for customer-approved end user devices such as desktops, laptops,...
-
Desktop Support Engineer L1 BR
Há 1 mês
São Paulo, Brasil Excis Compliance ltd Tempo inteiroJoin EXCIS, a leader in innovative IT solutions, as a Desktop Support Engineer. In this role, you will provide exceptional technical support to our diverse user base, ensuring seamless operation of desktop systems and applications. At EXCIS, we value our employees and foster a collaborative environment where creativity and problem-solving thrive.Key...