Support Analyst

3 meses atrás


São Paulo SP, Brasil Cognizant Tempo inteiro

**Support Analyst L3**

**Who We Are**

**What You’ll Do**

As a Support Analyst L3, you will work directly with qualified teams, with the aim of achieving good results and improvements through the service and support offered.

**Key Responsibilities**
- Strong UNIX env with experience regular expressions, file management, scripting (Shell, Perl, Python).
- Incident Management experience - follow ups, postmortem, troubleshooting.
- SQL query experience - able to build simple queries, query for data.
- Autosys task scheduling skills.
- Github version management is a plus.
- Previous banking experience supporting the trading desk preferred.

**Preferred experience**:

- Experience with Level 3 support.
- Unix experience.
- Experience with relational databases.
- Advanced English.
- Accept working in the hybrid model in São Paulo.

**Why Cognizant?**

A career in one of the largest and fastest growing IT services providers worldwide.

Ongoing support and funding with training and development plans.

A highly competitive benefits and salary package.

Opportunity to work for leading global companies.


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