Senior Administrative Specialist

Join Lehigh University's Dynamic Admissions Team Lehigh University, a prestigious institution renowned for its academic excellence and vibrant community, is seeking an exceptional Administrative Specialist to join our Admissions department. This pivotal role offers a unique opportunity to be at the forefront of shaping the future of our university.

Position Number: S77870. This position is a Grade: 8 - 40 with an approximate salary range of $46,870-$56,250 and is subject to change based on experience, skills and qualifications.

Job no:
• Work type: Exempt Staff Full-time
• Location: Partial Remote, Bethlehem
• Categories: Administrative Services

• Manage the Admissions and Financial Aid (including the Enrollment Services Center) operating budgets, processing invoices, tracking expenses to ensure accurate coding, forecasting, and preparing the annual budget.
• Answer the direct phone lines for the V.P. for Admissions and Financial Aid and Director of Admissions.
• Direct and supervise the daily activities of (currently 4) Support Coordinators; manage workloads, project assignments and in/out schedules.
• Resource for hiring supervisors in respective area to provide guidance and assistance throughout the employment process involving best hiring practices, utilization of the online applicant tracking system, financial oversight and recommendation within the budget resources.
• Provide customer service to callers and visitors to the office – particularly prospective students and their families - regarding all aspects of the admissions and financial aid processes, and general information about the University academic offerings, and other services, including referrals to other staff, or offices as necessary. This includes gaining proficiency with the CRM system used to track communications and interactions with/from students and current application status.

• Bachelor's Degree in Humanities, Social Sciences, Accounting, a related field or the equivalent combination of education and experience
• Three to five years of related work experience
• Experience in management/supervision of others, including written and verbal performance appraisals.
• Ability to work collaboratively in a team environment while exercising independent judgment and decision-making skills.

Working at Lehigh University offers more than just a rewarding career opportunity; it is a chance to become part of a vibrant community that values diversity, fosters personal and professional growth, and promotes a healthy work-life balance. Our comprehensive benefits package, including competitive salaries, exceptional healthcare plans, generous retirement contributions, and tuition remission for employees and their families, ensures that you are supported throughout your journey with us. Lehigh University is an equal opportunity employer and does not discriminate. We are committed to a culturally and intellectually diverse community and we seek qualified candidates to contribute to the university's mission.

• The duties of this position may allow the employee to work partially remote as deemed appropriate by their supervisor
• This position works with minors
• This position has fiscal or financial responsibilities other than employee expense activity, such as processing or approving transactions; monitoring or preparing budgets; or generating income for University
• Please note the expected start date for this position is on or after July 1st 2025

Successful completion of standard background checks including but not limited to: social security verification, education verification, national criminal background checks, motor vehicle checks, PATCH, FBI fingerprinting, Child Abuse Clearance and credit history based upon the requirements of the position.

Advertised: June 13, 2025 Eastern Daylight Time
• Applications close: Open until filled