**Key Account Management Professional**
2 semanas atrás
Job Description We are seeking a Service Delivery Manager to partner with a global technology services company. This role aims to simplify daily life for individuals and businesses. The successful candidate will be responsible for ensuring service delivery adheres to established internal and client processes. They will develop and deliver audience-appropriate communications to varying levels of client stakeholders, manage risks and issues related to client service delivery, track action items through to closure, and document decisions arising from those actions. The ideal candidate will also maintain comprehensive release schedules and regularly communicate these to clients, manage required client project margin targets by effective resource utilization, and prioritize tickets and escalations to drive continuous service improvements. Developing and delivering key messages and stakeholder communications Ensuring service delivery meets or exceeds customer expectations Managing risk and issue resolution within client service delivery Maintaining accurate records and documentation of client interactions and outcomes Required Skills and Qualifications To be successful in this role, the ideal candidate will possess: · 10+ years of broad technology industry experience · 5+ years direct SDM experience within an ITIL-aligned managed services organization · Proven leadership, resource management, and financial management skills within a managed services organization · Demonstrable history of managing service levels and customer relationships within a distributed service delivery managed services organization · Working knowledge of at least one enterprise-class ERP Application (i.e. SAP, Oracle EBS, or others) · Hands-on experience with a major ITSM platform such as ServiceNow · ITIL Foundations certification; advanced ITIL certification preferred · Communication to a business level in a non-English language, while not a requirement, would be beneficial Benefits This role offers the opportunity to work with a global technology services company, partnering with clients to deliver exceptional service experiences. Others The successful candidate will be a proactive contributor to a support organization running 24x7x365, requiring flexible hours, including evenings, weekends, and holidays, and monitoring email regularly outside standard business hours.
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**Key Account Management Professional**
3 semanas atrás
Salvador, BA, Brasil beBeeService Tempo inteiroJob Description We are seeking a Service Delivery Manager to partner with a global technology services company. This role aims to simplify daily life for individuals and businesses. The successful candidate will be responsible for ensuring service delivery adheres to established internal and client processes. They will develop and deliver...
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Senior Project Management Professional
Há 7 dias
Salvador, Brasil beBeeSkill Tempo inteiroProject Manager Opportunity We're seeking an experienced Project Manager who will spearhead our project management initiatives. As a key member of our team, you will be responsible for overseeing project operations, ensuring timely completion, and driving productivity. Experience in SAFe, Scrum, Kanban, and Agile methodologies is essential Familiarity with...
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Senior Project Management Professional
Há 6 dias
Salvador, Brasil beBeeSkill Tempo inteiroProject Manager Opportunity We're seeking an experienced Project Manager who will spearhead our project management initiatives. As a key member of our team, you will be responsible for overseeing project operations, ensuring timely completion, and driving productivity. Experience in SAFe, Scrum, Kanban, and Agile methodologies is essential Familiarity with...
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Key Account
2 semanas atrás
Salvador, Brasil ATLAS ELETRODOMÉSTICOS Tempo inteiroA Atlas Eletrodomésticos está contratando KEY ACCOUNT para integrar o time comercial da empresa!Buscamos um profissional que estabeleça um relacionamento de transparência e confiança dentro e fora da empresa e que gerencie de forma personalizada os clientes estratégicos, visando a fidelização e rentabilidade.**Responsabilidades**:Atendimento e...
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Senior Project Management Professional
Há 7 dias
Salvador, BA, Brasil beBeeSkill Tempo inteiroProject Manager Opportunity We're seeking an experienced Project Manager who will spearhead our project management initiatives. As a key member of our team, you will be responsible for overseeing project operations, ensuring timely completion, and driving productivity. Experience in SAFe, Scrum, Kanban, and Agile methodologies is essential Familiarity with...
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Analista de Key Account
4 semanas atrás
Salvador, Brasil Infleet Tempo inteiroEstamos em busca de um(a) Analista de Key Account para integrar nossa equipe. Você será o principal ponto de apoio para o Gerente de Contas, atuando de forma estratégica e operacional para garantir a excelência no relacionamento e na gestão das contas-chave da empresa. Responsabilidades do Cargo Gestão de Relacionamento: Servir como a principal frente...
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Business Development Manager
Há 5 dias
Salvador, Brasil Bebeeaccount Tempo inteiroKey Account StrategistServe as the primary point of contact for assigned clients, ensuring consistent communication and satisfaction.Take full commercial ownership of key accounts, driving revenue growth and achieving performance objectives.Develop and execute strategic account plans aligned with client needs and business goals.Act as a trusted advisor,...
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Business Development Manager
Há 7 dias
Salvador, Brasil beBeeAccount Tempo inteiroKey Account Strategist Serve as the primary point of contact for assigned clients, ensuring consistent communication and satisfaction. Take full commercial ownership of key accounts, driving revenue growth and achieving performance objectives. Develop and execute strategic account plans aligned with client needs and business goals. Act as a trusted advisor,...
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Key Account
1 semana atrás
Salvador, Brasil ValeCard Tempo inteiro**Resumo**: Credenciamento, sinalização e validação de estabelecimentos comerciais, vendas de full adquirência e indicação dos produtos do portfólio, para aceitação dos cartões voucher ValeCard. **Responsabilidades**: - Atuação como Key Account na região de Salvador - BA, para credenciamento de estabelecimentos comerciais em prol de cliente...
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Key Account
Há 7 dias
Salvador, Brasil Valecard Tempo inteiro**Resumo**: Credenciamento, sinalização e validação de estabelecimentos comerciais, vendas de full adquirência e indicação dos produtos do portfólio, para aceitação dos cartões voucher ValeCard.**Responsabilidades**:- Atuação como Key Account na região de Salvador - BA, para credenciamento de estabelecimentos comerciais em prol de cliente...
