**Key Account Management Professional**
3 semanas atrás
Job Description We are seeking a Service Delivery Manager to partner with a global technology services company. This role aims to simplify daily life for individuals and businesses. The successful candidate will be responsible for ensuring service delivery adheres to established internal and client processes. They will develop and deliver audience-appropriate communications to varying levels of client stakeholders, manage risks and issues related to client service delivery, track action items through to closure, and document decisions arising from those actions. The ideal candidate will also maintain comprehensive release schedules and regularly communicate these to clients, manage required client project margin targets by effective resource utilization, and prioritize tickets and escalations to drive continuous service improvements. Developing and delivering key messages and stakeholder communications Ensuring service delivery meets or exceeds customer expectations Managing risk and issue resolution within client service delivery Maintaining accurate records and documentation of client interactions and outcomes Required Skills and Qualifications To be successful in this role, the ideal candidate will possess: · 10+ years of broad technology industry experience · 5+ years direct SDM experience within an ITIL-aligned managed services organization · Proven leadership, resource management, and financial management skills within a managed services organization · Demonstrable history of managing service levels and customer relationships within a distributed service delivery managed services organization · Working knowledge of at least one enterprise-class ERP Application (i.e. SAP, Oracle EBS, or others)· Hands-on experience with a major ITSM platform such as ServiceNow · ITIL Foundations certification; advanced ITIL certification preferred · Communication to a business level in a non-English language, while not a requirement, would be beneficial Benefits This role offers the opportunity to work with a global technology services company, partnering with clients to deliver exceptional service experiences. Others The successful candidate will be a proactive contributor to a support organization running 24x7x365, requiring flexible hours, including evenings, weekends, and holidays, and monitoring email regularly outside standard business hours.
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Senior Project Management Professional
Há 7 dias
Salvador, BA, Brasil beBeeSkill Tempo inteiroProject Manager Opportunity We're seeking an experienced Project Manager who will spearhead our project management initiatives. As a key member of our team, you will be responsible for overseeing project operations, ensuring timely completion, and driving productivity. Experience in SAFe, Scrum, Kanban, and Agile methodologies is essential Familiarity with...
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**Key Account Management Professional**
2 semanas atrás
Salvador, Brasil beBeeService Tempo inteiroJob Description We are seeking a Service Delivery Manager to partner with a global technology services company. This role aims to simplify daily life for individuals and businesses. The successful candidate will be responsible for ensuring service delivery adheres to established internal and client processes. They will develop and deliver...
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Global Marketplace Professional
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Salvador, BA, Brasil beBeeCareer Tempo inteiroAbout Our Team We are seeking passionate professionals to join our dynamic platform in Brazil. Our marketplace is a cutting-edge platform where we connect local sellers with consumers, offering a wide variety of products. Positions Summary Account Manager: Manages relationships with sellers ensuring their success and satisfaction within the platform....
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Senior Business Development Manager
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Salvador, BA, Brasil beBeeAccount Tempo inteiroJob Description: We are seeking a seasoned business development professional to take charge of our key accounts and drive strategic growth. This is an exceptional opportunity for a dynamic individual with a proven track record in sales, account management, and relationship building. The successful candidate will be responsible for developing and implementing...
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Senior Data Management Specialist
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Salvador, BA, Brasil beBeeDataManagement Tempo inteiroAbout Our Role As a key player in our organization, you will be responsible for managing and maintaining data across various platforms. This is an exciting opportunity to work in a dynamic environment where accuracy and attention to detail are paramount. Key Responsibilities Process assignments within standard timelines Ensure accuracy and completeness of...
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Digital Asset Economy Professional
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Senior Project Management Professional
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Salvador, Brasil beBeeSkill Tempo inteiroProject Manager Opportunity We're seeking an experienced Project Manager who will spearhead our project management initiatives. As a key member of our team, you will be responsible for overseeing project operations, ensuring timely completion, and driving productivity. Experience in SAFe, Scrum, Kanban, and Agile methodologies is essential Familiarity with...
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Senior Project Management Professional
Há 6 dias
Salvador, Brasil beBeeSkill Tempo inteiroProject Manager Opportunity We're seeking an experienced Project Manager who will spearhead our project management initiatives. As a key member of our team, you will be responsible for overseeing project operations, ensuring timely completion, and driving productivity. Experience in SAFe, Scrum, Kanban, and Agile methodologies is essential Familiarity with...
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Salvador, BA, Brasil beBeeBusiness Tempo inteiroBusiness Analyst Role We are seeking a skilled Business Analyst to fill this key position. This is an exciting opportunity for someone who enjoys working closely with stakeholders, gathering requirements and documenting business processes. The successful candidate will ensure delivery meets business needs. The ideal candidate will have experience as a BA in...
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Experienced Accounting Professional
3 semanas atrás
Salvador, BA, Brasil beBeeAccountant Tempo inteiroJob Summary We are seeking an experienced accounting professional to join our team as a Staff Accountant . The successful candidate will be responsible for providing accurate and timely financial information to support business decisions. Responsibilities Accounts Payable & Receivable: Process invoices, apply payments, and reconcile transactions accurately...
