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Sales Operations Senior Analyst

4 semanas atrás

São Paulo, São Paulo, Brasil Didi Tempo inteiro
Sales Operations Senior Analyst (BI) Company Overview

If you see technology as a way to smooth your path in life, our team does too: Your Path, Our Journey.

We believe in technology that connects talented people who embrace diversity to create and share paths we don't even know about (yet). We work to generate value not only for our users but, above all, for the communities we serve and for society as a whole, making every day better for everyone with mobility and delivery services (99) or digital payments (99Pay).

To make life easier for millions of people every day, since 2018, we have been part of DiDi DiDi Global Inc., the world's leading mobility technology platform. We are pioneers in creating innovative solutions that start in Brazil and scale up to make a positive impact in more than 12 countries where DiDi operates. This innovation encompasses sustainability, safety, artificial intelligence, financial markets, and much more.

Whether building projects from scratch or improving our solutions, we enjoy challenges that give us butterflies, which is why we work at a fast pace with respect, collaboration, and good humor. Along this journey, we also draw strength from diverse experiences and opinions to grow together, fail quickly, learn, and adjust the course to create solutions that deliver even better results.

#LI-Hybrid

Team Overview

As a Commercial Planning Specialist, you will play a key role in supporting the growth and operational efficiency of the business. You'll work closely with the sales team and cross-functional partners, leveraging data and market insights to drive decision-making and support the execution of strategic initiatives. This role demands an analytical mindset, innovative thinking, and a proactive approach to problem-solving and process improvement. Your contributions will directly impact the development of sales targets, the tracking of performance, and the launch of new initiatives.

Role Responsibilities
  • Analytics: Using internal and external data to bring insights to improve our operation.
  • Innovation: Being extremely active in chasing opportunities and being propositional in new tests and approaches together with related peers.
  • Support: Supporting the launch thresholds construction and pre-launch activities tracking.
  • Target Setting: Understanding business needs and goals, then translating them into targets for the sales team.
  • Interpersonal Relationships: Being close to the sales team, handling day-to-day interactions, and maintaining a continuous improvement mindset.
  • Focused on Results: Monitoring and reporting on performance.
  • Be Resourceful and Scrappy: Taking ownership of 99Food growth and doing everything possible to support and enhance the quality of our services.
Role Qualifications
  • Bachelor's degree in Engineering, Statistics, Business Administration or similar field;
  • 3+ years of background with previous experience using data to lead and support business decisions;
  • Exceptional skills in problem solving, analytical thinking and communication;
  • Demonstrated record of positively owning and leading initiatives and projects at your organization;
  • Advanced level of English;
  • Advanced knowledge in MS Excel;
  • SQL or Python is a plus;
  • Previous experience in commercial planning is a plus.
EEO Statement
  • We create customer value – We strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant, and efficient.
  • We are data-driven – We are strong believers in making informed decisions, that's why we are data-driven. We can better navigate the business landscape strategically by analyzing valuable metrics.
  • We believe in Win-win Collaboration – Success is a team sport. When we work to help our partners and colleagues win, we win, too. While keeping everyone's best interest at heart, we communicate with candor and execute with excellence in all we do.
  • We believe in integrity – Integrity is at the very core of our business. We are people who always want to do the right thing. Our intentions are sincere, we speak our minds and listen to each other.
  • We always strive to do better. That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow.
  • We believe in Diversity and Inclusion – Diversity is one of our biggest strengths. Our differences are what makes us distinct. We respect each other and believe in equal opportunities for all.

Diversity & Inclusion

Diversity is not a future vision or a wish for something we want someday; it is a non-negotiable value of who we are today.

We embrace inclusion, plurality, and respect, and to achieve this, we rely on the governance of the Diversity Committee, which works alongside HR, our leadership, and identity groups—99Adapta, 99Afro, 99Colors, 99Womem, and 99Familys.

This is our ongoing journey, with much more still to come.

We reinforce that this position is open to everyone, including pregnant people and people with disabilities (PwD).

I acknowledge that prior to submitting this application, I have read and accepted the Privacy Notice for Candidates which is available on

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