Technology and Product Backoffice Infrastructure Director | DOTS Brazil
Há 1 mês
Your wellbeing matters. Join a company that cares.
GET TO KNOW US
Wellhub (formerly Gympass) is a corporate wellness platform that connects employees to the best partners for fitness, mindfulness, therapy, nutrition, and sleep, all included in one subscription designed to cost less than each individual partner. Founded in 2012 and headquartered in NYC, we have a growing global team in 11 countries. At Wellhub, you have the opportunity to build a career in a high-growth tech company that places wellbeing at the foundation of its culture, and contribute to making every company a wellness company.
THE OPPORTUNITY
We are hiring an Backoffice Infrastructure Director to our DOTS team in São Paulo, Brazil .
DOTS is developing a scalable solution to enhance Wellhubber's productivity. Our user-friendly, data-driven products empower business areas with efficiency and measurable results. Additionally, our IT Infrastructure team maintains equipment and office infrastructure, while IT Governance manages contracts, vendors, and payments.
YOUR IMPACT- Develop a long-term IT infrastructure strategy to ensure scalable, high-availability systems that meet evolving business needs.
- Lead the implementation of innovative solutions that optimize the DOTS Operations platform and influence company-wide technology decisions.
- Guarantee 24/7 environment resilience for uninterrupted access and support for all employees.
- Continuously improve existing infrastructure to enhance functionality, scale, and adapt to changing product demands.
- Thrive in a collaborative, agile culture that prioritizes people and productivity.
- Tackle cutting-edge technology challenges and unique use cases on a global level.
- Inspire and empower your team by championing well-being, fostering a supportive environment, and promoting work-life balance.
- Live the mission: inspire and empower others by genuinely caring for your own wellbeing and your colleagues.
You are a seasoned IT professional with a deep understanding of backoffice infrastructure technologies and solutions. As a recognized technical leader, you have a proven track record of designing, implementing, and monitoring IT systems that deliver tangible business value.
What you Bring to the Table:
- Strategic Vision: Develop and execute long-term IT infrastructure roadmaps aligned with organizational goals, ensuring scalability, availability, and security.
- Technical Expertise: Lead complex projects from design to deployment, optimizing capacity, automating monitoring, and fine-tuning solutions for peak performance.
- Bachelor's degree in Computer Science or equivalent professional experience.
- Microsoft Azure AD & Identity and Access Management (IAM): Deep expertise in Azure AD architecture, configuration, administration, and troubleshooting.
- Digital Workspace (Google Workspace): Advanced administration and management of Google Workspace (Gmail, Drive, Calendar, etc.).
- Asset Management: Proven experience in managing IT asset lifecycles (hardware and software).
- License Management: Understanding of software licensing models and compliance requirements.
- Vendor Relationship Management: Strong negotiation and vendor management skills.
- IT Back Office Support Operations (ITSM): Deep understanding of ITIL or other ITSM frameworks.
- Automation & Scripting: Proficiency in scripting languages (e.g., PowerShell, Python, Bash).
- Security: Comprehensive understanding of security principles and best practices.
- Compliance & Auditing: Familiarity with relevant industry regulations and standards (e.g., GDPR, HIPAA, SOC 2).
- Problem-Solving: Proactively tackle technology complexities, simplifying systems and processes to enhance efficiency.
- Hands-On Leadership: You are not just a manager; You're a doer.
- IT Support Expertise: Have a strong background in IT support operations.
- Collaboration: Excel at building bridges between teams.
- Risk Mitigation: Preemptively identify and address potential risks.
- Data-Driven Decision Making: Leverage data and insights to inform decisions.
- Continuous Improvement: Constantly evaluate new technologies.
- Security Advocate: Collaborate closely with Infosec managers.
- Advanced to fluent English: Proven leadership skills in managing globally distributed teams.
We recognize that individuals approach job applications differently. We strongly encourage all aspiring applicants to go for it, even if they don't match the job description 100%. For this specific role, please note that prior experience in Microsoft Azure AD & Identity and Access Management (IAM), Digital Workspace (Google Workspace), Asset Management, IT Backoffice Support Operations (ITSM) and Advanced/Fluent English are mandatory requirements.
WHAT WE OFFER YOUWe're a wellness company that is committed to the health and wellbeing of our employees. Our flexible program allows you to customize your benefits, according to your needs
Our benefits include:
- WELLNESS: Health, dental, and life insurance.
- FLEXIBLE WORK: At Wellhub, flexibility fosters a happier, healthier, and more productive work environment.
- FLEXIBLE SCHEDULE: Wellhubbers and their leaders can make the best decisions for their scope.
- WELLHUB: We believe in our mission and encourage our employees to take care of their wellbeing too.
- PAID TIME OFF: We know how important it is that our employees take time away from work to recharge.
- PAID PARENTAL LEAVE: We offer 100% paid parental leave to all new parents.
- CAREER GROWTH: Outstanding opportunities for personal and career growth.
- CULTURE: An exciting and supportive atmosphere with ambitious people from around the world.
We aim to create a collaborative, supportive, and inclusive space where everyone knows they belong.
Wellhub is committed to creating a diverse work environment and is proud to be an equal opportunity employer.
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