
Enterprise Endpoint Solutions Expert
Há 15 horas
We are seeking a highly skilled Senior Endpoint Specialist to join our team in maintaining and securing corporate devices. This is an exciting opportunity for an experienced professional to make a meaningful contribution to our organization.
About the Role:
- Maintain, patch, and ensure compliance for Windows and macOS endpoints using NinjaOne.
- Develop and implement automation scripts to reduce manual processes and minimize end-user contact time.
- Troubleshoot and resolve complex endpoint issues with minimal escalation.
- Execute patch management cycles and ensure timely deployment across all devices.
- Implement endpoint security policies and procedures as defined by management.
- Monitor endpoint health metrics and proactively identify areas for improvement.
- Create and maintain technical documentation for endpoint configurations and processes.
- Collaborate with security and IT teams on endpoint protection initiatives.
- Participate in incident response for endpoint-related security events.
- Assist in vendor evaluations and provide technical input for solution selection.
- Mentor junior team members and share technical knowledge.
- Participate in on-call rotation for critical endpoint issues.
Key Requirements:
- 3-5 years of hands-on endpoint management experience.
- Strong proficiency with NinjaOne or similar endpoint management platforms.
- Experience managing both Windows and macOS environments.
- Advanced scripting skills in PowerShell and Python for automation.
- Solid understanding of patch management, software deployment, and configuration management.
- Experience with security compliance requirements (SOC2, ISO27001, GDPR, CCPA).
- Strong troubleshooting and problem-solving abilities.
- Self-motivated with ability to work independently in a remote environment.
- Excellent written and verbal communication skills.
- Must be able to read and speak fluently in English.
Preferred Qualifications:
- Experience in cybersecurity or identity governance industries.
- Certifications such as Microsoft 365 Certified: Modern Desktop Administrator or similar.
- Experience with zero-trust security models and endpoint detection and response (EDR) tools.
- Knowledge of automation frameworks and CI/CD pipelines.
- Experience implementing self-service IT solutions.
- Familiarity with cloud-based device management strategies.
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