Endpoint Management Specialist

4 semanas atrás

Fortaleza, Brasil beBeeEndpointExpert Tempo inteiro
Senior Endpoint Engineer

We are seeking a technical expert to join our endpoint management team in maintaining and securing corporate devices across the globe. This remote position requires a strong focus on automation, efficiency, and reducing contact time while ensuring compliance across multiple security frameworks.

Key Responsibilities:

  • Maintain, patch, and ensure compliance for Windows and macOS endpoints using NinjaOne.
  • Develop and implement automation scripts to reduce manual processes and minimize end-user contact time.
  • Troubleshoot and resolve complex endpoint issues with minimal escalation.
  • Execute patch management cycles and ensure timely deployment across all devices.
  • Implement endpoint security policies and procedures as defined by management.
  • Monitor endpoint health metrics and proactively identify areas for improvement.
  • Create and maintain technical documentation for endpoint configurations and processes.
  • Collaborate with security and IT teams on endpoint protection initiatives.
  • Participate in incident response for endpoint-related security events.
  • Assist in vendor evaluations and provide technical input for solution selection.
  • Mentor junior team members and share technical knowledge.
  • Participate in on-call rotation for critical endpoint issues.

Required Skills & Qualifications:

  • 3-5 years of hands-on endpoint management experience.
  • Strong proficiency with NinjaOne or similar endpoint management platforms.
  • Experience managing both Windows and macOS environments.
  • Advanced scripting skills in PowerShell and Python for automation.
  • Solid understanding of patch management, software deployment, and configuration management.
  • Experience with security compliance requirements (SOC2, ISO27001, GDPR, CCPA).
  • Strong troubleshooting and problem-solving abilities.
  • Self-motivated with ability to work independently in a remote environment.
  • Excellent written and verbal communication skills.
  • Must be able to read and speak fluently in English.

Preferred Qualifications:

  • Experience in cybersecurity or identity governance industries.
  • Certifications such as Microsoft 365 Certified: Modern Desktop Administrator or similar.
  • Experience with zero-trust security models and endpoint detection and response (EDR) tools.
  • Knowledge of automation frameworks and CI/CD pipelines.
  • Experience implementing self-service IT solutions.
  • Familiarity with cloud-based device management strategies.

Work Environment:

  • Must be available for occasional meetings across global time zones.
  • On-call rotation participation required for critical issues.

This is a remote position that requires a strong focus on automation, efficiency, and reducing contact time while ensuring compliance across multiple security frameworks. If you have the necessary skills and qualifications, we encourage you to apply.

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