Customer Success Manager

4 semanas atrás

Manaus, Brasil Hello Magic Tempo inteiro
Customer Success Manager (Work From Home)

Join to apply for the Customer Success Manager (Work From Home) role at Hello Magic

Customer Success Manager (Work From Home)

Join to apply for the Customer Success Manager (Work From Home) role at Hello Magic

Get AI-powered advice on this job and more exclusive features.

If you're a fluent English speaker seeking a flexible role with the option to work remote within an all-star team with a proven system for success, then welcome to Hello Magic ????
WE ARE LOOKING FOR
We're searching for dynamic Customer Success Managers to lead our virtual receptionist team on a global scale. This role offers competitive compensation, flexible hours, and substantial autonomy as an independent contractor.
OUR MISSION
We unlock the potential of service-based businesses by expertly handling inbound communications, delighting customers, and freeing up owners to grow their business and take back their life.
About Our Virtual Call Center
Hello Magic transforms inbound call management for service industries, ensuring no missed opportunities and increased bookings. Learn more at CUSTOMER SUCCESS MANAGERS WILL...

  • Oversee the onboarding and training process for new clients.
  • Maintain and enhance relationships with clients, ensuring their satisfaction.
  • Collect and analyze customer feedback for service improvement.
  • Relay customer insights to the product team for future enhancements.
  • Serve as the main point of contact for resolving significant customer issues.
  • Monitor data to identify peak call times and adjust receptionist schedules.
  • Build strong relationships to convert customers into company advocates.
  • Host periodic industry specific mastermind calls for clients
  • Answer virtual receptionist calls in emergencies if someone is sick or unavailable
???????? WHY YOU'LL LOVE WORKING WITH US
  • Directly boosts customer satisfaction and loyalty, providing a sense of fulfillment.
  • Holds a strategic position influencing customer experience and product feedback.
  • Involves collaboration with multiple departments to enhance teamwork.
  • Develop broad skill set, including communication, strategic thinking, and analytics.
  • Competitive compensation and supportive culture.
  • Freedom to work from anywhere or come into the office.
PAYMENT STRUCTUR
Part-Time: $450 usd/mo (4-hr daily commitment)
Full-Time: $900 usd/mo (8-hr daily commitment)
LOCATION
This is a flexible hybrid remote position. We have locations in Brazil, Argentina, Mexico, Venezuela, Columbia, Fiji, Kingston, New Zealand, Ireland and Jamaica. We have team members in Medellin, Bogata, Sao Paulo, Ramon Mejia, Cordoba, Manaus, Belfast, Puebla, Salvador, Ciudad Juárez, Leon, Guadalajara, Brasilia, Maracay, Belo Horizonte, San Andrés de Giles, Caracas, Dublin, Barquisimeto, Montego Bay, Suva, Curitiba, Auckland, Rio De Janeiro, Maracaibo, and Tijuana working in the office if that is preferred over remote work.
️ APPLY NOW
Don't miss out on this chance to thrive in remote customer success management. Apply now and let's make magic together Seniority level
  • Seniority level Mid-Senior level
Employment type
  • Employment type Part-time
Job function
  • Job function Other
  • Industries Telephone Call Centers

Referrals increase your chances of interviewing at Hello Magic by 2x

Sign in to set job alerts for “Customer Success Manager” roles.

Greater Buenos Aires $2,700.00-$4,000.00 1 month ago

Greater Buenos Aires $800.00-$1,300.00 1 month ago

Senior Customer Success Manager (Podcasts) Customer Service (I/Gaming) Team Manager Customer Success Manager, Mobile Advertising Customer Success Manager, Mobile Advertising (Russian speaker)

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr

  • Graduate Customer Success Manager

    Há 7 dias

    Manaus, Brasil Canonical Tempo inteiro

    Join to apply for the Graduate Customer Success Manager role at Canonical 3 days ago Be among the first 25 applicants Join to apply for the Graduate Customer Success Manager role at Canonical The role of a Customer Success Manager at Canonical Customer success is a new and strategic department at Canonical, with the objective to reduce risk and churn,...

  • Graduate Customer Success Manager

    4 semanas atrás

    Manaus, Brasil Canonical Tempo inteiro

    Join to apply for the Graduate Customer Success Manager role at Canonical 3 days ago Be among the first 25 applicants Join to apply for the Graduate Customer Success Manager role at Canonical The role of a Customer Success Manager at Canonical Customer success is a new and strategic department at Canonical, with the objective to reduce risk and churn,...

  • Enterprise Customer Success Manager

    Há 7 dias

    Manaus, Brasil Canonical Tempo inteiro

    Join to apply for the Enterprise Customer Success Manager role at Canonical 4 days ago Be among the first 25 applicants Join to apply for the Enterprise Customer Success Manager role at Canonical Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely...

  • Customer Success

    4 semanas atrás

    Manaus, Brasil Canonical Tempo inteiro

    Join to apply for the Customer Success - Team Manager role at Canonical Overview Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and...

  • Enterprise Customer Success Manager

    4 semanas atrás

    Manaus, Brasil Canonical Tempo inteiro

    Join to apply for the Enterprise Customer Success Manager role at Canonical 4 days ago Be among the first 25 applicants Join to apply for the Enterprise Customer Success Manager role at Canonical Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very...

  • Assistente de customer success

    1 semana atrás

    Manaus, Brasil WinS Sistemas l Revenda Autorizada SIEG Tempo inteiro

    Vaga de Assistente de Customer Success Descrição: O Assistente de Customer Success será responsável por auxiliar no suporte e atendimento aos clientes, garantindo a satisfação e fidelização dos mesmos. Responsabilidades: Realizar atendimento aos clientes por telefone, e-mail e chat; Auxiliar no acompanhamento e resolução de problemas dos clientes;...

  • Customer Success

    Há 7 dias

    Manaus, Brasil Noxtec Tempo inteiro

    Analista de Sucesso do Cliente Junior (Customer Success) Recife - PE (Híbrido) RESPONSABILIDADES Acompanhar etapas dos projetos e os indicadores dos clientes. Realizar follow-up contínuo junto aos clientes para compreender a evolução e os resultados dos projetos. Realizar treinamentos. Realizar triagem e atender às demandas, propondo as melhores...

  • Analista de customer success pleno

    Há 2 dias

    Manaus, Brasil Netvagas Tempo inteiro

    O que você precisa ter:Ensino Superior Completo ou em fases finais;Ter trabalhado com sucesso do cliente ou gestão de contas, ajudando a manter e ampliar a base de clientes;Saber acompanhar números importantes, criar relatórios e sugerir melhorias para obter melhores resultados;Conseguir antecipar problemas e oferecer soluções antes que eles afetem os...

  • Customer Success Representative

    2 semanas atrás

    Manaus, Brasil Meetgeek Tempo inteiro

    About MeetGeekMeetGeek is an AI meeting assistant that doesn't just listen, it acts.We help teams automate meeting capture, summarization, and now, with agentic AI workflows, MeetGeek becomes an active participant in meetings, surfacing data, triggering automations, and even taking actions on your behalf.From Zoom to Teams to Google Meet, MeetGeek integrates...

  • Escalation Manager

    1 dia atrás

    Manaus, Brasil Palo Alto Networks Tempo inteiro

    Our Mission At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for...