Customer Growth Executive

Há 6 dias

São Paulo, São Paulo, Brasil Infobip Ltd Tempo inteiro
At Infobip we dream big. We value creativity, persistence and innovation, passionately believing that it is through teamwork that we can all reach greater heights. Since 2006, we have been innovating at the edge of technological possibilities and are now shaping global communications of the future. Through 60+ offices on six continents, Infobip's platform is used by almost 70% of the population, making it the largest network of its kind and the only full-stack cloud communication platform (cPaaS) globally. Join us on our mission to create life-changing interactions between humans and online services with new and unseen solutions.
As a Customer Growth Executive, you will be responsible for:
- Build and maintain trusted relationships with assigned (Tier1) clients to achieve overall customer health and growth (regular meetings, sharing Infobip strategy and roadmap, help position Infobip against competitors).- Serve as a focal point for clients when it comes to meeting clients business and technical expectations (technical escalations, services/product adoption, communicating customer feedback and ideas to Product teams). Coordinate different teams in order to best serve customers.- Understand the client's structure and processes around choosing/implementing new solutions.- Meet and exceed quarterly KPIs, to ensure overall business growth for assigned clients (gross profit, margin%, and cross-sells as the most important metrics).- Work closely with Customer Success for existing and future SaaS business.- In cooperation with TAA, ensure the clients' account is properly set up / collaborate with Platform Operations teams to arrange setup which enables client's activities based on agreed business scope (account creation and set-up, route management, sender registration, allowed content filtration setup and maintenance).- In cooperation with Revenue Assurance, monitor and take actions to mínimalize health risks (actively involve ensuring financial collections and netting).- Analyze and forecast client's traffic, take immediate reactions to ensure ongoing business growth, minimize losses, and maximize GP/revenue.
Qualifications:
- At least 5 years of experience in commercial roles (Farmer).- Experience managing clients in the financial industry (BIG PLUS).- Advanced English Level (mandatory).- Excellent communication skills.
- I_
- n_
- fobip employees are people with diverse backgrounds, characteristics, and experiences that share the same passion and talent that helps us achieve our mission. That's why Infobip is committed to creating a diverse workplace and is proud to be an equal-opportunity employer._
- All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status, or any other part of one's identity._
- Infobip employees are people with diverse backgrounds, characteristics, and experiences that share the same passion and talent that helps us achieve our mission. That's why Infobip is committed to creating a diverse workplace and is proud to be an equal-opportunity employer._
- All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status, or any other part of one's identity._

  • Customer Growth Executive

    3 semanas atrás

    São Paulo, São Paulo, Brasil Infobip Tempo inteiro

    Join to apply for the Customer Growth Executive role at Infobip Join to apply for the Customer Growth Executive role at Infobip At Infobip, we dream big. We value creativity, persistence, and innovation, passionately believing that it is through teamwork that we can all reach greater heights.Since 2006, we have been innovating at the edge of...

  • Customer Growth Executive

    3 semanas atrás

    São Paulo, São Paulo, Brasil Infobip Tempo inteiro

    Join to apply for the Customer Growth Executive role at Infobip Join to apply for the Customer Growth Executive role at Infobip At Infobip, we dream big. We value creativity, persistence, and innovation, passionately believing that it is through teamwork that we can all reach greater heights.Since 2006, we have been innovating at the edge of...

  • Executive Assistant, Growth Opportunities

    3 semanas atrás

    São Paulo, São Paulo, Brasil Keller Executive Search Tempo inteiro

    This is a position within Keller Executive Search and not with one of its clients. Ready to elevate executive leadership at a global firm shaping top talent worldwide? Join Keller Executive Search as our proactive Executive Assistant and thrive in a high-energy, collaborative setting. In this role, you'll deliver top-tier support to senior executives,...

  • Senior Sales Growth Executive

    2 semanas atrás

    São Paulo, São Paulo, Brasil beBeeExecutive Tempo inteiro R$390.000 - R$430.000

    Job Description:As a senior sales leader, the successful candidate will be responsible for driving growth and bookings within our Customer Success Group. This individual must possess strong problem-solving skills, with a proven track record of enterprise commercial and cross-functional experience.Exceed revenue targets by ensuring organizational health and...

  • Growth Partnership Executive

    3 semanas atrás

    São Paulo, São Paulo, Brasil SleekFlow Trabalho remoto Freelance Tempo inteiro

    Growth Partnership Executive (SaaS | Contractor) Growth Partnership Executive (SaaS | Contractor) Direct message the job poster from SleekFlow Regional Human Resources Manager at SleekFlow | People & Talent | SaaS | AI that converts, where it matters About SleekFlow Join SleekFlow, a thriving SaaS startup that is experiencing rapid growth thanks to the...

  • Growth Partnership Executive

    4 semanas atrás

    São Paulo, São Paulo, Brasil SleekFlow Trabalho remoto Freelance Tempo inteiro

    Growth Partnership Executive (SaaS | Contractor) Growth Partnership Executive (SaaS | Contractor) Direct message the job poster from SleekFlow Regional Human Resources Manager at SleekFlow | People & Talent | SaaS | AI that converts, where it matters About SleekFlow Join SleekFlow, a thriving SaaS startup that is experiencing rapid growth thanks to the...

  • Driving Customer Growth and Revenue Expansion

    Há 6 dias

    São Paulo, São Paulo, Brasil beBeeOpportunity Tempo inteiro R$80.000 - R$120.000

    **Customer Growth Executive Role Summary**">Job Description:We are seeking a seasoned Commercial Professional to join our team as a Customer Growth Executive. In this role, you will be responsible for building and maintaining trusted relationships with assigned clients, driving overall customer health and growth through regular meetings, strategic planning,...

  • Customer Success and Growth Strategist

    Há 7 dias

    São Paulo, São Paulo, Brasil beBeeStrategist Tempo inteiro US$95.000 - US$125.000

    We're accelerating the process of doing business by bringing agreements to life. Our solutions simplify people's lives, and we're committed to helping our customers succeed.About the RoleThis role involves developing and implementing effective customer success strategies, identifying growth opportunities, negotiating favorable renewal terms, and providing...

  • Customer Success Executive

    3 semanas atrás

    São Paulo, São Paulo, Brasil Lima Consulting Brasil Tempo inteiro

    Customer Success Executive - Foco em Expansão e Receita Join to apply for the Customer Success Executive - Foco em Expansão e Receita role at Lima Consulting Brasil Customer Success Executive - Foco em Expansão e Receita Join to apply for the Customer Success Executive - Foco em Expansão e Receita role at Lima Consulting Brasil A Lima Consulting...

  • Customer Delivery Executive Ii

    1 semana atrás

    São Paulo, São Paulo, Brasil CSG Tempo inteiro

    CSG is a leader in innovative customer engagement, revenue management, and payments solutions that make ordinary customer experiences extraordinary.As a flexible first organization, you can find our remote and on-site locations here.This role will primarily serve clients in the south countries of CALA Region (Brazil, Argentina and Chile) The Customer...