Strategic Customer Development Manager

Há 5 dias


Barueri, São Paulo, Brasil US Pharmacopeia Tempo inteiro

Who is USP?

The U.S. Pharmacopeial Convention (USP) is an independent scientific organization that collaborates with the world's leading health and science experts to develop rigorous quality standards for medicines, dietary supplements, and food ingredients. At USP, we believe that scientific excellence is driven by a commitment to fairness, integrity, and global collaboration. This belief is embedded in our core value of Passion for Quality and is demonstrated through the contributions of more than 1,300 professionals across twenty global locations, working to strengthen the supply of safe, high-quality medicines worldwide.
At USP, we value inclusive scientific collaboration and recognize that attracting diverse expertise strengthens our ability to develop trusted public health standards. We foster an organizational culture that supports equitable access to mentorship, professional development, and leadership opportunities. Our partnerships, standards, and research reflect our belief that ensuring broad participation in scientific leadership results in stronger, more impactful outcomes for global health.
USP is proud to be an equal employment opportunity employer (EEOE) and is committed to ensuring fair, merit-based selection processes that enable the best scientific minds—regardless of background—to contribute to advancing public health solutions worldwide. We provide reasonable accommodations to individuals with disabilities and uphold policies that create an inclusive and collaborative work environment.
Brief Job Overview

We are seeking a dynamic Strategic Customer Development (SCD) Manager, based in Brazil, to drive customer engagement and business development for Biologics and Microbiology across key LATAM markets: Brazil (50%), Mexico (30%), Argentina (20%), and Colombia (10%). This leadership role is ideal for a professional passionate about innovation in the life sciences sector and skilled in cultivating high-impact relationships.
As a core member of the LATAM team, the SCD Manager will take ownership of customer and stakeholder engagement, overseeing a portfolio of approximately 30 strategic accounts in the Biologics segment. This includes identifying and expanding opportunities with both established and emerging biopharmaceutical companies, reinforcing USP's presence and value proposition in the region. Working in close partnership with the Marketing Director, LATAM Senior Director, and cross-functional teams such as Regional Program Operations (Bios PUT), the incumbent will co-develop and execute



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