Customer Service Analyst
Há 23 horas
Shape your future as a magentian Position: Customer Service Analyst | Export Job Purpose: Be the focal point for customer attendance, supporting all customer's requests or direct them to the correct areas. Main responsibilities and assignments: Entry point between customer, terminals, agents, offshore and destination to ensure requests are correctly handled; Analysis of customers request and instruct correctly about fine risks to all parties involved in process (internal and external); Build solid relationship with your customers portfolio to provide best solution on their case managements; Maintain professional & friendly posture during customer's interaction in daily routine; Work in partnership with the sales representative & sales support; Work as a team to collaborate with the general demand, proposing changes and best practices among others; Guarantee that supervisor is duly aware about any system issue that may impact the customer attendance; Be part of the innovation of the company, contributing with insights and ideas on how we can have better performance Specific knowledge: Customer Service Intermediate English is mandatory SAP system Working knowledge of International Commercial and Export Chain. Minimum Required Experience: 3-5 years of experience in a similar role within the shipping industry. Degree: Bachelor's degree in international trade or a related field. Ocean Network Express provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. At Ocean Network Express, we strive toward high-level results for all our employees and pride ourselves on identifying opportunities for internal movement and advancement of proven talent. If you're interested in a career in the global transportation industry and are looking for growth and advancement opportunities, we encourage you to apply. We enjoy meeting candidates who are persistent in their own professional development. About Ocean Network Express (ONE) Ocean Network Express (ONE) was incepted on July 7, 2017, following the liner service integrations of Kawasaki Kisen Kaisha ("K" LINE), Mitsui O.S.K. Lines (MOL) and Nippon Yusen Kaisha (NYK). The new entity functions from its global headquarters in Singapore, supported by regional headquarters in Hong Kong, Singapore, the United Kingdom, the United States, and Brazil. ONE is the world's seventh-largest container carrier with a fleet size of approximately 1.53 million TEU. Operating more than 200 vessels, it offers an expeditious and reliable international network of over 130 services to 120 countries and beyond. ONE is a member of THE Alliance (THEA), a global ocean carrier consortium. For more information, please visit
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Customer Service Analyst
Há 22 horas
São Paulo, Brasil Ocean Network Express Latin America Tempo inteiroShape your future as a magentian Position: Customer Service Analyst | Export Job Purpose: Be the focal point for customer attendance, supporting all customer's requests or direct them to the correct areas. Main responsibilities and assignments: Entry point between customer, terminals, agents, offshore and destination to ensure requests are correctly handled;...
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Customer Service Analyst
Há 3 dias
São Paulo, Brasil Citi Tempo inteiroThe Customer Service Analyst 2 is an intermediate-level position responsible for providing clients with resolutions and support in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support. **Responsibilities**: - Serve as single point of contact for...
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Customer Service Analyst 2-4
1 semana atrás
São Paulo, SP, Brasil Citi Tempo inteiroThe Customer Service Analyst 2 is an intermediate-level position responsible for providing clients with resolutions and support in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support. **Responsibilities**: - Serve as single point of contact for...
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Associate Customer Services Analyst
1 semana atrás
São Paulo, São Paulo, Brasil PerkinElmer Tempo inteiro R$40.000 - R$60.000 por anoWhen joining PerkinElmer, you select an experienced and trusted leader in scientific solutions, with the support of a global service network and distribution centers, providing the right solution, at the right time, to meet critical customer needs. With over an 80+ year legacy of advancing science and a mission of innovating for a healthier world, our...
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Customer Service Analyst
Há 2 dias
São Paulo, Brasil Ocean Network Express Latin America Tempo inteiroShape your future as a magentian!Position:Customer Service Analyst | Export Job Purpose:Be the focal point for customer attendance, supporting all customer’s requests or direct them to the correct areas.Main responsibilities and assignments: Entry point between customer, terminals, agents, offshore and destination to ensure requests are correctly handled;...
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Customer Service Analyst
Há 2 dias
São Paulo, Brasil Ocean Network Express Latin America Tempo inteiroShape your future as a magentian!Position: Customer Service Analyst | ExportJob Purpose: Be the focal point for customer attendance, supporting all customer's requests or direct them to the correct areas.Main responsibilities and assignments:Entry point between customer, terminals, agents, offshore and destination to ensure requests are correctly...
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Customer Service Analyst
2 semanas atrás
São Paulo, Brasil Freudenberg Sealing Technologies Tempo inteiroWorking at Freudenberg: "We will wow your world!" This is our promise. As a global technology group, we not only make the world cleaner, healthier and more comfortable, but also offer our 52,000 employees a networked and diverse environment where everyone can thrive individually. Be surprised and experience your own wow moments. We at Freudenberg-NOK Sealing...
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Customer Services Analyst
1 dia atrás
São Paulo, São Paulo, Brasil Tlc Worldwide Tempo inteiro R$30.000 - R$60.000 por anoWE ARE HIRING A CUSTOMER SERVICES ANALYSTEver opened a new bank account and got a weekend away? Spent on fashion and received a personal styling session? Picked up groceries and walked away with cinema tickets?If so, you've probably experienced a TLC Worldwide campaign - without even knowing it.At TLC, we help the world's biggest brands drive customer...
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Customer Service Analyst 2
Há 5 dias
Sao Paulo, Brasil Citi Tempo inteiroThe Customer Service Analyst 2 is an intermediate-level position responsible for providing clients with resolutions and support in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support. **Responsibilities**: - Serve as single point of contact for...
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Customer Service Analyst
Há 4 horas
State of São Paulo, Brasil Ocean Network Express Latin America Tempo inteiroShape your future as a magentianPosition: Customer Service Analyst | ExportJob Purpose: Be the focal point for customer attendance, supporting all customer's requests or direct them to the correct areas.Main responsibilities and assignments:Entry point between customer, terminals, agents, offshore and destination to ensure requests are correctly...
