Customer Service Analyst
Há 3 dias
The Customer Service Analyst 2 is an intermediate-level position responsible for providing clients with resolutions and support in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support. **Responsibilities**: - Serve as single point of contact for internal partners and external clients, interacting with key teams to identify and resolve issues - Ensures customer inquiries are answered in an efficient and timely manner, maintaining compliance with departmental standards - Conduct necessary analyses to address client needs - Communicate resolutions to clients - Develop and maintain client portfolio through regular calls and face to face interaction, as needed - Inform clients about problems (system failures, market issues) and provide regular resolution updates **Qualifications**: - 0-2 years of relevant experience - Experience in customer service preferred - Computer proficiency - Consistently demonstrate clear and concise written and verbal communication - Proven investigative and analytical skills - Demonstrated ability to present concepts and influence change - Consistently deliver high-quality customer service with focus on building client relationship and achieving quality results - Proven ability to work under limited supervision within a team environment **Education**: - Bachelor's degree/University degree or equivalent experience**Job Family Group**: Customer Service - **Job Family**: Institutional Customer Service - **Time Type**: Full time - Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**. View the **EEO Policy Statement**. View the **Pay Transparency Posting
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Customer Service Analyst 1
2 semanas atrás
Sao Paulo, Brasil Citi Tempo inteiroThe Customer Service Analyst 1 is an entry-level position responsible for assisting in customer related activities and providing resolutions in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support. **Responsibilities**: - Serve as single point of...
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Customer Service Analyst 1
Há 6 dias
Sao Paulo, Brasil Citi Tempo inteiroThe Customer Service Analyst 1 is an entry-level position responsible for assisting in customer related activities and providing resolutions in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support. **Responsibilities**: - Serve as single point of...
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Customer Service Analyst
2 semanas atrás
São Paulo, Brasil Freudenberg Sealing Technologies Tempo inteiroWorking at Freudenberg: "We will wow your world!" This is our promise. As a global technology group, we not only make the world cleaner, healthier and more comfortable, but also offer our 52,000 employees a networked and diverse environment where everyone can thrive individually. Be surprised and experience your own wow moments. We at Freudenberg-NOK Sealing...
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CUSTOMER SERVICE ANALYST JR
2 semanas atrás
São Paulo, Brasil Ayvens Group Tempo inteiroCUSTOMER SERVICE ANALYST JR page is loaded## CUSTOMER SERVICE ANALYST JRlocations: São Paulotime type: Full timeposted on: Posted Todaytime left to apply: End Date: October 31, 2025 (22 days left to apply)job requisition id: JR\_ **At Ayvens, progress starts with you.**Our ambitions to shape the future of sustainable mobility are powered by our talent. Join...
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Customer Service Analyst
Há 4 dias
São Paulo, São Paulo, Brasil Freudenberg Group Tempo inteiro R$40.000 - R$80.000 por anoWorking at Freudenberg: "We will wow your world" This is our promise. As a global technology group, we not only make the world cleaner, healthier and more comfortable, but also offer our 52,000 employees a networked and diverse environment where everyone can thrive individually. Be surprised and experience your own wow moments. We at Freudenberg-NOK Sealing...
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Senior Customer Services Operations Analyst
1 semana atrás
Sao Paulo, Brasil Worldline Tempo inteiro**Our company** At Worldline, our technology addresses persistent challenges of the payment world. We’ve established ourselves as a leading developer of creative software solutions for enabling the cashless society. If you are a highly-skilled Senior Customer Service Operations Analyst, then get ready to join our company! We have a hardworking and...
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Customer Service Intermediate Analyst
1 semana atrás
Sao Paulo, Brasil Citi Tempo inteiroThe Customer Service Intermediate Analyst is an intermediate-level position responsible for providing clients with resolutions and support in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support. **Responsibilities**: - Manage a portfolio of...
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Customer Success Analyst
Há 3 dias
são paulo, Brasil SOTER Tempo inteiroAbout Soter: Soter is an AI-powered recruiting platform helping agencies and families fill caregiving and frontline roles faster. We’re solving a critical U.S. workforce gap — starting with developmental disability care and expanding across healthcare, hospitality, and other high-turnover sectors. Role Overview: We’re seeking a Customer Success Analyst...
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Senior Customer Services Operations Analyst
Há 22 horas
Sao Paulo, Brasil Worldline Tempo inteiro**About Worldline**Our company** At Worldline, our technology addresses persistent challenges of the payment world. We’ve established ourselves as a leading developer of creative software solutions for enabling the cashless society. If you are a highly-skilled Senior Customer Service Operations Analyst, then get ready to join our company! We have a...
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Customer Service Analyst
Há 5 dias
São Paulo, SP, Brasil Mercer Tempo inteiro**Customer Service Analyst** Mercer Life Sciences Forum Coordinator Vaga em Career Products LATAM ✨ **Principais responsabilidades que você assumirá**: - Suporte às demandas gerais dos clientes do fórum regional de Life Sciences; - Coordenar eventos presenciais e online sobre tópicos de recursos humanos, focados em remuneração e benefícios; -...
