Customer Service Analyst
Há 11 horas
The Customer Service Analyst 2 is an intermediate-level position responsible for providing clients with resolutions and support in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support. **Responsibilities**: - Serve as single point of contact for internal partners and external clients, interacting with key teams to identify and resolve issues - Ensures customer inquiries are answered in an efficient and timely manner, maintaining compliance with departmental standards - Conduct necessary analyses to address client needs - Communicate resolutions to clients - Develop and maintain client portfolio through regular calls and face to face interaction, as needed - Inform clients about problems (system failures, market issues) and provide regular resolution updates **Qualifications**: - 0-2 years of relevant experience - Experience in customer service preferred - Computer proficiency - Consistently demonstrate clear and concise written and verbal communication - Proven investigative and analytical skills - Demonstrated ability to present concepts and influence change - Consistently deliver high-quality customer service with focus on building client relationship and achieving quality results - Proven ability to work under limited supervision within a team environment **Education**: - Bachelor's degree/University degree or equivalent experience**Job Family Group**: Customer Service - **Job Family**: Institutional Customer Service - **Time Type**: Full time - Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**. View the **EEO Policy Statement**. View the **Pay Transparency Posting
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Customer Services Analyst
2 semanas atrás
São Paulo, Brasil TLC Worldwide Tempo inteiroWE ARE HIRING A CUSTOMER SERVICES ANALYST Ever opened a new
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Associate Customer Services Analyst
Há 6 dias
São Paulo, São Paulo, Brasil PerkinElmer Tempo inteiro R$40.000 - R$60.000 por anoWhen joining PerkinElmer, you select an experienced and trusted leader in scientific solutions, with the support of a global service network and distribution centers, providing the right solution, at the right time, to meet critical customer needs. With over an 80+ year legacy of advancing science and a mission of innovating for a healthier world, our...
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Customer Service Analyst 1
2 semanas atrás
Sao Paulo, Brasil Citi Tempo inteiroThe Customer Service Analyst 1 is an entry-level position responsible for assisting in customer related activities and providing resolutions in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support. **Responsibilities**: - Serve as single point of...
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Customer Service Analyst
1 semana atrás
São Paulo, Brasil Freudenberg Sealing Technologies Tempo inteiroWorking at Freudenberg: "We will wow your world!" This is our promise. As a global technology group, we not only make the world cleaner, healthier and more comfortable, but also offer our 52,000 employees a networked and diverse environment where everyone can thrive individually. Be surprised and experience your own wow moments. We at Freudenberg-NOK Sealing...
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Customer Service Analyst 2
Há 2 dias
Sao Paulo, Brasil Citi Tempo inteiroThe Customer Service Analyst 2 is an intermediate-level position responsible for providing clients with resolutions and support in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support. **Responsibilities**: - Serve as single point of contact for...
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Customer Service Analyst 2-4
Há 6 dias
São Paulo, SP, Brasil Citi Tempo inteiroThe Customer Service Analyst 2 is an intermediate-level position responsible for providing clients with resolutions and support in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support. **Responsibilities**: - Serve as single point of contact for...
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Customer Success Analyst
Há 13 horas
São Paulo, São Paulo, Brasil Active Cloud Solutions Tempo inteiro R$40.000 - R$80.000 por anoEstamos em busca de alguém que fale a língua do cliente — e do NetSuiteSe você é deCustomer Success, sabe que o sucesso do cliente vai muito além de um "tudo bem por aí?".É entender processos, traduzir necessidades, antecipar riscos e, claro, celebrar resultados juntos.NaActive Cloud Solutions, crescemos rápido e queremos somar ao time alguém...
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Customer Services Analyst
3 semanas atrás
São Paulo, Brasil TLC Worldwide Tempo inteiroWE ARE HIRING A CUSTOMER SERVICES ANALYST Ever opened a new bank account and got a weekend away? Spent on fashion and received a personal styling session? Picked up groceries and walked away with cinema tickets? If so, you’ve probably experienced a TLC Worldwide campaign - without even knowing it. At TLC, we help the world’s biggest brands drive customer...
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Senior Customer Success Analyst
Há 6 dias
São Paulo, São Paulo, Brasil vaga para Senior Customer Success Analyst na Jusbrasil Tempo inteiro R$80.000 - R$120.000 por anoSobre o Jusbrasil Transformar o sistema de Justiça com tecnologia não é um desafio trivial. Por isso, o Jusbrasil se posiciona como uma empresa AI-first, que utiliza IA Generativa, dados massivos e engenharia de ponta para resolver problemas complexos e criar impacto real em escala.Estamos vivendo um ponto de virada: a revolução da GenAI está...
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Customer Service Mid Level Analyst
2 semanas atrás
São Paulo, State of São Paulo, Brazil AZ Car Rental Tempo inteiro R$6.000 - R$18.000 por anoJob descriptionFounded in 2017, AZ Car Rental has made a name for itself in the vehicle rental market in the United States, particularly in the tourist cities of Florida: Orlando, Miami, and Tampa. Our reputation is built on innovation and the use of cutting-edge technology to provide an unparalleled experience to our customers. We have a diverse fleet of...
