Level 1 Technical Support Professional
Há 7 dias
Customer Support Specialist Job Overview We are seeking an experienced Customer Support Representative to join our team. The ideal candidate will have a strong background in customer-facing roles and excellent communication skills. This is a fantastic opportunity for individuals who enjoy problem-solving, have excellent communication skills, and are passionate about delivering exceptional customer experiences. About the Role The Customer Support Representative will be responsible for managing large amounts of incoming tickets and prioritizing tasks effectively. They will also provide accurate, valid, and complete information to customers using the right methods/tools. Key responsibilities include: Managing ticket queues and resolving customer issues in a timely manner. Providing top-notch customer support through effective communication and troubleshooting. BUILDING AND MAINTAINING POSITIVE CUSTOMER RELATIONSHIPS Triage tickets to the correct teams and follow communication procedures, guidelines, and policies. Perform other specific duties or assignments as directed by your Team Manager. Requirements To be successful in this role, you will need to possess the following skills and qualifications: A Bachelor's degree in Computer Science or related field. At least 2 years of experience in customer support. Excellent written and verbal communication skills, with the ability to communicate complex technical information to customers. Strong analytical and problem-solving skills, with the ability to troubleshoot technical issues. Basic understanding of KPIs and Metrics. Ability to work in a fast-paced environment and adapt to changing priorities. Working Conditions This role involves working in a dynamic and supportive team environment. You will be required to work flexible hours based on business needs.
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Technical Support Professional
2 semanas atrás
Curitiba, Brasil beBeeCustomerSupport Tempo inteiroTechnical Support Professional We are seeking an experienced technical support professional to play a critical role in providing top-notch customer service by addressing questions and resolving complex technical issues. Manage large volumes of incoming queries. Offer expert support to answer inquiries on products and services. Accept and handle technical...
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Technical Support Specialist
3 semanas atrás
Curitiba, PR, Brasil beBeeTechnical Tempo inteiroTechnical Support Professional We are seeking a skilled Technical Support Professional to join our team. In this role, you will serve as a primary point of contact for customers requiring technical assistance. Key Responsibilities: Serve as a point of contact for customers seeking technical support via phone, email, or customer service tools. Perform remote...
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Technical Support Professional
2 semanas atrás
Curitiba, Brasil Bebeecustomersupport Tempo inteiroTechnical Support ProfessionalWe are seeking an experienced technical support professional to play a critical role in providing top-notch customer service by addressing questions and resolving complex technical issues.Manage large volumes of incoming queries.Offer expert support to answer inquiries on products and services.Accept and handle technical...
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Software Support Professional
2 semanas atrás
Curitiba, PR, Brasil beBeeCustomerSupport Tempo inteiroJob Role Overview We are seeking a skilled Technical Support Specialist to join our client's customer support team. Main Responsibilities: Drive resolution of customer issues, act as a customer advocate, and maintain happy and satisfied customers. Follow the client’s customer support process and meet established service level agreements (SLAs). Triage...
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Level 1 Technical Support Professional
Há 5 dias
Curitiba, Brasil beBeeCustomerSupport Tempo inteiroCustomer Support Specialist Job Overview We are seeking an experienced Customer Support Representative to join our team. The ideal candidate will have a strong background in customer-facing roles and excellent communication skills. This is a fantastic opportunity for individuals who enjoy problem-solving, have excellent communication skills, and are...
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Level 1 Technical Support Professional
Há 2 dias
Curitiba, Brasil Bebeecustomersupport Tempo inteiroCustomer Support Specialist Job OverviewWe are seeking an experienced Customer Support Representative to join our team.The ideal candidate will have a strong background in customer-facing roles and excellent communication skills.This is a fantastic opportunity for individuals who enjoy problem-solving, have excellent communication skills, and are passionate...
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Technical Support Specialist
3 semanas atrás
Londrina, PR, Brasil beBeeSupport Tempo inteiroTechnical Support Specialist You are invited to join our team as a Technical Support Specialist. The ideal candidate for this role will have strong communication and problem-solving skills, along with the ability to work in a fast-paced environment. We offer a competitive compensation package, comprehensive training, and opportunities for professional growth...
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Technical Support Specialist
3 semanas atrás
Curitiba, Brasil beBeeTechnical Tempo inteiroTechnical Support Professional We are seeking a skilled Technical Support Professional to join our team. In this role, you will serve as a primary point of contact for customers requiring technical assistance. Key Responsibilities: Serve as a point of contact for customers seeking technical support via phone, email, or customer service tools. Perform remote...
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Legal Support Professional
1 dia atrás
Curitiba, PR, Brasil beBeeSupport Tempo inteiroLegal Support Professional The Legal Support Professional role requires providing comprehensive support to attorneys, conducting in-depth research, drafting and reviewing documents, and maintaining confidential client files. Key Responsibilities Conduct thorough legal research and documentation Manage cases and client interactions Provide administrative...
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Executive Support Professional
3 semanas atrás
Curitiba, PR, Brasil beBeeSupport Tempo inteiroThe role of an Executive Support Professional involves providing high-level assistance to our team. This includes managing calendars, scheduling meetings, handling expense reports and financial tasks, as well as general office operations. This requires exceptional organizational and communication skills, with the ability to handle confidential information...
