Inside Sales Analyst

Há 7 dias

São Paulo SP, Brasil Sungrow Power Supply Co., Ltd. Tempo inteiro

We are looking for a responsible and skilled Inside Sales Analyst to join our sales team.

Main activities and Responsibilities:

  • Support to the sales team (Key Accounts);
  • Daily contact and customer service in order to understand their needs and offer services/products that best meet their expectations.
  • Study potential customers, market and competitors (benchmarking);
  • Establish contact with potential customers in a personalized way via phone, e-mail, video call, chat and/or other means;
  • Monitoring of negotiations, deliveries and overdue;
  • · Elaborate commercial offers for customers;
  • CRM/SAP management (register customers, opportunities, orders, additives, spare parts, approvals, etc..);
  • SINOSURE management. (necessary documents, fup the process, etc);
  • Stock reservation management;
  • Consolidate Forecast with the commercial team on a monthly basis, validating volume sold, billed, hit rate, customer registration, etc;
  • Responsible forgenerating reports, such as billing, forecast, backlog, opportunities;
  • Management of standard Sungrow documents such as NDA, Contracts, Minutes, etc;
  • Analyze placements applied in indirect offers in partnership with the Marketing team and suggest improvements;
  • Management and tracking of all FOB and CFR orders, from the start to the delivery;
  • Contact and periodic meetings to align orders and stock with the head office;
  • PO critic analisys. conference on receipt;
  • PO confirmation/acceptance to customer;
  • Feedback to thecommercial in case of necessary changes;
  • Making sure thecustomer is receiving the return within the Logistics Procedure deadline;
  • Weekly meetingsto follow up with the commercial + logistics;
  • Communicate important customer feedback internally;
  • Daily completion of Sales Tracking worksheet;
  • Maintain and update sales and customer records in FUP.

Function Specific Knowledge:

  • Excellent verbal and written communication.
  • Persuasion and negotiation skills.
  • Proficient in Microsoft Office 365(Word, Excel, power Point and Outlook).
  • knowledge in power BI

Education and Minimum Requirements:

  • Higher education in Communication, Marketing, Business Management, Accounting, Administration or related areas.
  • English level advanced or above

Competencies

  • Analytical Thinking;
  • Organization;
  • Sense of responsibility;
  • Communications;
  • Teamwork.

Work Location and Status:

  • Full time job (CLT);
  • Work at Vila Olimpia/SP
  • Behavioral skills: pro activity, good communication;
    organization;
    timemanagement;
    teamwork;
    interpersonal relationship

Compensation:

  • Compensation commensurate with experience
  • Competitive benefits package

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