Consumer Experience
Há 4 dias
You will be part of the Customer Service & Experience team located in Sao Paulo for AliExpress Brazil. Your focus will be to understand the customer experience from beginning to end with AliExpress Brazil and find opportunities to work with various departments/organizations to ensure that the customer experience is seamless and improved everyday. ● VOC analysis to be able to identify opportunities and propose solutions ● Work cross-departmentally with various teams to ensure that seamless customer experience is provided ● Create and lead initiatives that impacts the customer's journey ● Minimum 1 to 3 years' experience in customer service or customer experience management environment ● Bachelor's degree or equivalent related experience (customer service, e-commerce, online platform)● (Mandatory) Native in Portuguese, business level verbal and written communication skills in Mandarin and English ● (Mandatory) Ability to effectively work through a highly matrix organization and work cross-departments ● (Mandatory) Exceptional organization and time management skills ● (Mandatory) Strong communication skills ● (Mandatory) Have experience in leading customer service enhancement or customer experience improvement projects from planning until execution ● (Nice to have) Analytical skills, to be able to compile and read through big data, and report to internal or external teams
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Director, Consumer Experience, Brazil
2 semanas atrás
São Paulo, Brasil Mondelez International Tempo inteiro## Director, Consumer Experience, BrazilMondelez is hiring a senior leader to elevate our Consumer Experience strategy in Brazil, driving market share growth through integrated, creative, and data-driven brand journeys.This is a transformational and strategic role with direct impact on iconic brands like Lacta, Oreo, Trident, Club Social, Tang and more.-...
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Global Consumer Engagement Strategist
Há 16 horas
São Paulo, SP, Brasil beBeeEngagement Tempo inteiroGlobal Consumer Engagement Strategist This role drives the development of cross-channel consumer engagement strategies in LATAM, leveraging data-driven insights to enhance customer journeys. Design and implement integrated consumer experiences across CRM, app, and e-commerce channels, focusing on retention, recovery, and reactivation flows. Translate...
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Director, Consumer Experience, Brazil
3 semanas atrás
São Paulo, Brasil Mondelēz International Tempo inteiroJob Description Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It With Pride. You play a key role in our global media, digital and data function and serve as a member on our media leadership team (Media LT). In this role, you partner closely within the function, across the organization and...
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Director, Consumer Experience, Brazil
2 semanas atrás
São Paulo, Brasil Unspecified Tempo inteiroAre You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It With Pride. You play a key role in our global media, digital and data function and serve as a member on our media leadership team (Media LT). In this role, you partner closely within the function, across the organization and with our external...
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Director, Consumer Experience, Brazil
2 semanas atrás
São Paulo, Brasil Unspecified Tempo inteiroAre You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It With Pride.You play a key role in our global media, digital and data function and serve as a member on our media leadership team (Media LT). In this role, you partner closely within the function, across the organization and with our external...
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Director, Consumer Experience, Brazil
2 semanas atrás
Região Imediata de São Paulo, Brasil Mondelez España Galletas Production SLU Tempo inteiroJob Description Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It With Pride. You play a key role in our global media, digital and data function and serve as a member on our media leadership team (Media LT). In this role, you partner closely within the function, across the organization and...
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Product Research Manager
Há 6 dias
São Paulo, SP, Brasil Bayer Tempo inteiro**Product Research Manager / Consumer Health / São Paulo & Mexico City** At Bayer, we work hard to make this company a better place for our employees - and the world a better place for everyone. "Health for all, hunger for none." That's our vision at Bayer. At Bayer, Diversity & Inclusion is taken seriously, it is a non-negotiable value, and it is one of...
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Consumer Communications Specialist
Há 7 dias
São Paulo, SP, Brasil beBeeCommunications Tempo inteiroJob Opportunity We are seeking an experienced professional to support the execution of our press and influencer strategy in Brazil. The successful candidate will work closely with cross-functional teams to implement integrated campaigns, coordinate media and influencer activities, and ensure consistent messaging as we expand in the food delivery market. Main...
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Consumer Communications Manager
3 semanas atrás
São Paulo, SP, Brasil Keeta Tempo inteiroAbout Us Keeta, the international subsidiary of Meituan—the global delivery giant—is on a mission to revolutionize food and consumer product delivery worldwide. With our core belief: "We help people eat better, live better," we're taking innovation to the global stage! Within just one year, Keeta has become an industry leader in Hong Kong. With our...
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Consumer Communications Manager
3 semanas atrás
São Paulo, SP, Brasil Keeta Tempo inteiroAbout Us Keeta, the international subsidiary of Meituan—the global delivery giant—is on a mission to revolutionize food and consumer product delivery worldwide. With our core belief: "We help people eat better, live better," we're taking innovation to the global stage! Within just one year, Keeta has become an industry leader in Hong Kong. With our...
