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SASE Customer Success Engineer
3 meses atrás
This position is 100% REMOTE from BRAZIL ONLY
If it interests you please share your CV IN ENGLISH ONLY, Monthly rate in USD $$ and Availability to speak with me in PST time zone (USA) on WhatsApp
1 year contract+ EXTENDABLE
Work hours- Local Brazil time; Local holidays
This will be a technical person working with several customers; s/he will have a CSM (Customer Success Manager) who does the sales/meeting set up etc
Weekly meeting with Customer, show value, help understand the pdt
Customers in Mexico, Brazil, Colombia etc
Experience in network and security needs to be strong. Enterprise-level designing/troubleshooting experience in Routing Protocols (BGP / OSPF / EIGRP) Expertise with Remote Access VPN solutions, IPSEC, PKI & SSL, TCP/IP, Authentication Protocols (SAML, SSO, LDAP, RADIUS, etc.) Knowledge of Linux (including BASH and Python scripting). Experience with multi-vendor networking devices such as routers, switches, firewalls, traffic generators, etc.
Experience working with Customers- Be a Go-To customer expert. Help customer ramp up on the product.
Managing customer escalations, balancing customer expectations and negotiating successful resolutions
Interview: 3 rounds-
first round technical with team
second round will include a 10 minute presentation on SASE with the hiring manager
3rd round with Director
SASE architecture high level, what they have done etc.
