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Your Role:
As a Senior Account Manager, you will be at the forefront of client relationships, ensuring the seamless execution and success of marketing campaigns. Your responsibilities will include:
- Effective Communication: Liaise with teams and clients to maintain clear and consistent communication.
- Client Meetings: Lead discussions on results, strategies, and tasks, conducting meetings in English to align with client expectations and campaign goals.
- Client Success Ownership: Take charge of client satisfaction, working proactively to ensure their campaigns succeed beyond expectations.
- Support for Media Buyers: Provide essential support to media buyers, ensuring they have all the necessary tools and resources for our clients' triumphs.
- Portfolio growth : work on creating a good relationship with the clients in order to grow their portfolio with us via upsells
- Client retention : One of the main responsibilities for this role is to ensure client satisfaction so they keep working with us.
The Ideal Candidate Should Have:
- A Bachelor’s degree in Marketing, Business Administration, or a related field.
- A deep understanding of digital marketing services, including SEO, PPC, social media, and content marketing.
- 3+ years as an Account Manager in agencies demonstrating a track record of customer satisfaction and having experience working with at least 10 accounts
- Exceptional interpersonal and relationship-building prowess, capable of fostering strong connections with clients and team members.
- Proficiency in multitasking and prioritizing in a fast-paced environment, ensuring all client needs are met timely.
- Problem-solving and negotiation skills
- Fluency in English, capable of leading client meetings and discussions with ease.
What We Offer:
- Work from wherever you want: 100% remote work to balance your professional and personal life.
- Development and Growth : Continuous learning opportunities, including English classes and personalized development plans.
- Rewards and Recognition: Monthly variable bonus based on performance and paid vacations
- Culture of Innovation : An environment that values fresh ideas, teamwork, and individual contributions toward our common goals.
Join Us:
We are a leading digital advertising agency, specializing in innovative white-label solutions for a diverse range of clients across the United States. With expertise in over 70 different niches, our focus is on excellence, creativity, and delivering outstanding results. We value individuality and foster an environment where freedom and responsibility drive professional growth. Join our committed team and help create advertising campaigns that make a difference.