Network Operations Analyst

Há 7 dias


Mato Grosso, Brasil SONDA Tempo inteiro

SONDA is the largest IT service provider in Latin America, leader in systems integration, support and IT outsourcing. With almost 50 years of experience and in constant growth around the World, and growing so far in in US, as well. .We are looking for a Network Operations Analyst to join our client’s Early Shift team, providing first-line monitoring and coordination of network incidents across multiple retail locations. This professional will act as the main communication point between the client and the Managed Service Provider (MSP), ensuring timely updates, incident tracking, and clear communication with internal stakeholders. Location: Nearshore (LATAM) Work Schedule: Monday to Friday, from 5:00 AM to 12:00 PM ET Model: Remote Key Responsibilities Monitor network events and incidents, escalating as needed (L1/L2 NOC equivalent). Coordinate with the Managed Service Provider for updates and resolution progress. Communicate incident status, impact, and resolution details to the Early Shift team. Track, document, and report network incidents following established SLAs and procedures. Support escalation and root cause analysis processes when required. Maintain up-to-date records of communication, incident logs, and service documentation. Requirements Experience in Network Operations, NOC, or related technical support roles. Basic understanding of network infrastructure (LAN/WAN, routers, switches, connectivity). Familiarity with incident management and ticketing systems. Strong English communication skills, both written and verbal. Excellent organizational and coordination abilities. Availability to work from 5:00 AM to 12:00 PM ET (early shift). Preferred Qualifications Experience in retail network environments or with Managed Service Providers (MSPs). Exposure to network monitoring tools (e.G., SolarWinds, Zabbix, Nagios, PRTG). Basic certifications such as CompTIA Network+ or CCNA are a plus.


  • Ddi Network Engineer

    2 semanas atrás


    Mato Grosso, Brasil SONDA Tempo inteiro

    SONDA is the largest IT service provider in Latin America, leader in systems integration, support and IT outsourcing. With almost 50 years of experience and in constant growth around the World, and growing so far in in US, as well. We are seeking DDI Network Engineers (DNS/DHCP/IPAM) to join a strategic, supply chain–level project with one of our key...


  • Mato Grosso, Brasil Hyqoo Tempo inteiro

    Job Title: Pharmacovigilance Business Analyst (PharmaCov BA) Duration: 6 to 12 months with possible extension or FTE conversion after 6 months. Location: Remote (Brazil) Job Title: Pharmacovigilance Product Analyst / Business Analyst Location: Brazil The Pharmacovigilance Product Analyst (PV Product Analyst / BA) will act as a strategic liaison between...

  • Jackpot Product Manager

    2 semanas atrás


    Mato Grosso, Brasil Games Global Operations Limited Tempo inteiro

    Overview: Welcome to the **Games Global **world. We’re changing the rules of the game. Providing 1,300+ exclusive games from some seriously talented studios and not to mention a record-breaking progressive jackpot network, we help operators level up and create their perfect lobby We are on the lookout for a **Jackpot Product Manager** to join our team...

  • Business Analyst

    1 semana atrás


    Mato Grosso, Brasil EEZE Tempo inteiro €45.000 - €55.000 por ano

    Job SummaryThe Business Analyst will act as the bridge between stakeholders and the product/technology teams. They will be responsible for gathering, analyzing, and documenting business requirements, ensuring alignment between business objectives and technical solutions within the online gaming environment.Key ResponsibilitiesGather and document detailed...

  • Project Manager

    1 dia atrás


    Mato Grosso, Brasil GeorgiaTEK Systems Inc. Tempo inteiro

    We're Hiring – Project Manager / Business Analyst (Production Support & Enhancement) Location: Nearshore – Brazil (Remote) Employment Type: Full-time Experience: 5+ years About the Role We are seeking an experienced Project Manager / Business Analyst to lead production support and enhancement initiatives for enterprise applications. The ideal candidate...


  • Mato Grosso, Brasil Games Global Operations Limited Tempo inteiro

    Overview: Welcome to the **Games Global** world. We’re changing the rules of the game. Providing 1,300+ exclusive games from some seriously talented studios and not to mention a record-breaking progressive jackpot network, we help operators level up and create their perfect lobby ️ We are on the lookout for a** Senior Team Manager - Games Sales**to join...

  • Administrative Analyst

    1 dia atrás


    Mato Grosso, Brasil Blueground Tempo inteiro

    We are looking for an Operations Admin to support our Central Operations team and US Operations markets in general administrative tasks and onboarding growth. If you are a well organized, analytical person with exceptional communication and problem solving skills then this role may be for you! What You'll Focus On: Support our US Operations Cities on growth...

  • Supply Chain Analyst

    2 semanas atrás


    Mato Grosso, Brasil INDI Staffing Services Tempo inteiro

    At INDI, we're passionate about empowering individuals and businesses worldwide. Our cutting-edge recruiters connect leading companies with top talent, fostering a dynamic environment where innovation thrives. Join us in shaping the future of work. Overview of the role: We are looking for a Supply Chain Analyst to join our team and help drive our growth. As...

  • Product Ops Analyst

    Há 3 dias


    Mato Grosso, Brasil RightShip Tempo inteiro R$40.000 - R$60.000 por ano

    The CompanyRightShip is the world's biggest third party maritime due diligence organization, providing expertise in global safety, sustainability and social responsibility best practices.We bring together years of industry expertise with the output from analytics and large data sets to provide our safety and environmental scoring systems, recommendations and...

  • Product Business Analyst

    4 semanas atrás


    Mato Grosso, Brasil Eeze Tempo inteiro

    **Role Overview**:We are seeking a detail-oriented and proactive Product Business Analyst to join our team and assist Product Owners and Managers in delivering high-quality products. This role involves gathering and documenting product requirements, creating user stories and use cases, and collaborating with stakeholders to ensure new features and changes...