Sr. Engineer, Technical Support

2 semanas atrás

São Paulo SP, Brasil Canadian Solar Inverter Tempo inteiro

MAIN PURPOSE AND KEY RESPONSIBILITIES:

1. Responsible for answering technical/product questions from sales/customers to provide product solution.

2. Responsible for coordinating with related depts to output the deliverable materials for each milestone stage of product launch, including but not limited to product specifications, installation manual and technical training documentation.

3. Set up product database platform, manage and maintain global product technical database and company website to ensure the accuracy with time-efficient for all external technical documentation.

4. Sorted out product highlights and formed training courseware according to the established product parameters/function definition, conducted regular technical training for sales/customers to improve the product knowledge level, and collect product feedback from sales/customers.

Key Result Areas and Characteristics:

  • Bachelor’s in Power Electronics or Automation related major
  • More than 3 years of experience in technical support and market promotion.
  • Experience in PV, PV Inverter, Energy Storage System industry is preferred.
  • Good English communication proficiency.
  • Have independent project operation ability, strong overall planning, organizational implementation ability, clear mind with strict logic, good communication in coordination and execution.
  • Can adapt to high-intensity work, proactively with strong responsibility, good sense of teamwork.
  • Proficiency in office software.
  • Can adapt to a certain degree of business trips.

  • Technical Support Engineer

    3 semanas atrás

    São Paulo, SP, Brasil Kantar IBOPE Media Tempo inteiro

    Já pensou em trabalhar em uma empresa líder global em dados, insights, consultoria e que contribui para o sucesso e crescimento das principais organizações do mundo? Então essa é a sua chance! Quem procuramos: Technical Support Engineer As an Support Engineer, you will troubleshoot and resolve the technical problems escalated by our N1 colleagues....

  • Technical Support Engineer

    2 semanas atrás

    São Paulo, SP, Brasil Kantar IBOPE Media Tempo inteiro

    Já pensou em trabalhar em uma empresa líder global em dados, insights, consultoria e que contribui para o sucesso e crescimento das principais organizações do mundo? Então essa é a sua chance! Quem procuramos: Technical Support Engineer As an Support Engineer, you will troubleshoot and resolve the technical problems escalated by our N1 colleagues....

  • 2nd Level Technical Support Engineer

    2 meses atrás

    São Paulo, Brasil Taboola Tempo inteiro

    Curious about what it’s like to work at the world’s number 1 discovery platform as a Technical Support Engineer ? We’re glad you asked! What is the key purpose of a Technical Support Engineer? As a Technical Support Engineer on the Professional Services team in São Paulo, you will provide expert service to Taboola’s customers,...

  • 2nd Level Technical Support Engineer

    2 semanas atrás

    São Paulo, Brasil Taboola Tempo inteiro

    Curious about what it’s like to work at the world’s number 1 discovery platform as a Technical Support Engineer ? We’re glad you asked! What is the key purpose of a Technical Support Engineer? As a Technical Support Engineer on the Professional Services team in São Paulo, you will provide expert service to Taboola’s customers,...

  • Technical Support Engineer

    2 semanas atrás

    São Paulo, Brasil Kantar IBOPE Media Tempo inteiro

    Já pensou em trabalhar em uma empresa líder global em dados, insights, consultoria e que contribui para o sucesso e crescimento das principais organizações do mundo? Então essa é a sua chance!Quem procuramos:Technical Support EngineerAs an Support Engineer, you will troubleshoot and resolve the technical problems escalated by our N1 colleagues. You...

  • Sr. Engineer, Technical Support

    2 meses atrás

    São Paulo, SP, Brasil Canadian Solar Inverter Tempo inteiro

    MAIN PURPOSE AND KEY RESPONSIBILITIES: 1. Responsible for answering technical/product questions from sales/customers to provide product solution. 2. Responsible for coordinating with related depts to output the deliverable materials for each milestone stage of product launch, including but not limited to product specifications, installation manual and...

  • Technical Support Engineer

    3 semanas atrás

    São Paulo, São Paulo, Estado de São Paulo, Brasil Kantar IBOPE Media Tempo inteiro

    Já pensou em trabalhar em uma empresa líder global em dados, insights, consultoria e que contribui para o sucesso e crescimento das principais organizações do mundo? Então essa é a sua chance!Quem procuramos: Technical Support EngineerAs an Support Engineer, you will troubleshoot and resolve the technical problems escalated by our N1 colleagues. You...

  • Technical Support Engineer

    2 semanas atrás

    São Paulo, São Paulo, Estado de São Paulo, Brasil Kantar IBOPE Media Tempo inteiro

    Já pensou em trabalhar em uma empresa líder global em dados, insights, consultoria e que contribui para o sucesso e crescimento das principais organizações do mundo? Então essa é a sua chance!Quem procuramos: Technical Support EngineerAs an Support Engineer, you will troubleshoot and resolve the technical problems escalated by our N1 colleagues. You...

  • Technical Support Engineer

    3 semanas atrás

    São Paulo, Brasil Kantar IBOPE Media Tempo inteiro

    Já pensou em trabalhar em uma empresa líder global em dados, insights, consultoria e que contribui para o sucesso e crescimento das principais organizações do mundo? Então essa é a sua chance!Quem procuramos: Technical Support EngineerAs an Support Engineer, you will troubleshoot and resolve the technical problems escalated by our N1 colleagues. You...

  • Technical Support Engineer

    3 semanas atrás

    São Paulo, Brasil Kantar IBOPE Media Tempo inteiro

    Já pensou em trabalhar em uma empresa líder global em dados, insights, consultoria e que contribui para o sucesso e crescimento das principais organizações do mundo? Então essa é a sua chance! Quem procuramos: Technical Support Engineer As an Support Engineer, you will troubleshoot and resolve the technical problems escalated by our N1 colleagues....

  • Technical Support Engineer

    3 semanas atrás

    São Paulo, Brasil Kantar IBOPE Media Tempo inteiro

    Já pensou em trabalhar em uma empresa líder global em dados, insights, consultoria e que contribui para o sucesso e crescimento das principais organizações do mundo? Então essa é a sua chance!Quem procuramos: Technical Support EngineerAs an Support Engineer, you will troubleshoot and resolve the technical problems escalated by our N1 colleagues. You...

  • Technical Support Engineer

    2 semanas atrás

    São Paulo, Brasil Kantar IBOPE Media Tempo inteiro

    Já pensou em trabalhar em uma empresa líder global em dados, insights, consultoria e que contribui para o sucesso e crescimento das principais organizações do mundo? Então essa é a sua chance!Quem procuramos: Technical Support EngineerAs an Support Engineer, you will troubleshoot and resolve the technical problems escalated by our N1 colleagues. You...

  • Technical Support Engineer

    2 semanas atrás

    são paulo, Brasil Kantar IBOPE Media Tempo inteiro

    Já pensou em trabalhar em uma empresa líder global em dados, insights, consultoria e que contribui para o sucesso e crescimento das principais organizações do mundo? Então essa é a sua chance! Quem procuramos: Technical Support Engineer As an Support Engineer, you will troubleshoot and resolve the technical problems escalated by our N1 colleagues. You...

  • Technical Support Engineer

    2 semanas atrás

    São Paulo, Brasil Kantar IBOPE Media Tempo inteiro

    Já pensou em trabalhar em uma empresa líder global em dados, insights, consultoria e que contribui para o sucesso e crescimento das principais organizações do mundo? Então essa é a sua chance!Quem procuramos: Technical Support EngineerAs an Support Engineer, you will troubleshoot and resolve the technical problems escalated by our N1 colleagues. You...

  • Sr. Engineer, Technical Support

    2 meses atrás

    São Paulo, São Paulo, Estado de São Paulo, Brasil Canadian Solar Inverter Tempo inteiro

    MAIN PURPOSE AND KEY RESPONSIBILITIES: 1. Responsible for answering technical/product questions from sales/customers to provide product solution. 2. Responsible for coordinating with related depts to output the deliverable materials for each milestone stage of product launch, including but not limited to product specifications, installation manual and...

  • Sr. Engineer, Technical Support

    2 semanas atrás

    São Paulo, São Paulo, Estado de São Paulo, Brasil Canadian Solar Inverter Tempo inteiro

    MAIN PURPOSE AND KEY RESPONSIBILITIES: 1. Responsible for answering technical/product questions from sales/customers to provide product solution. 2. Responsible for coordinating with related depts to output the deliverable materials for each milestone stage of product launch, including but not limited to product specifications, installation manual and...

  • Sr. Engineer, Technical Support

    2 semanas atrás

    São Paulo, Brasil Canadian Solar Inverter Tempo inteiro

    MAIN PURPOSE AND KEY RESPONSIBILITIES:1. Responsible for answering technical/product questions from sales/customers to provide product solution.2. Responsible for coordinating with related depts to output the deliverable materials for each milestone stage of product launch, including but not limited to product specifications, installation manual and...

  • Sr. Engineer, Technical Support

    2 meses atrás

    São Paulo, Brasil Canadian Solar Inverter Tempo inteiro

    MAIN PURPOSE AND KEY RESPONSIBILITIES:1. Responsible for answering technical/product questions from sales/customers to provide product solution.2. Responsible for coordinating with related depts to output the deliverable materials for each milestone stage of product launch, including but not limited to product specifications, installation manual and...

  • Sr. Engineer, Technical Support

    2 meses atrás

    São Paulo, Brasil Canadian Solar Inverter Tempo inteiro

    MAIN PURPOSE AND KEY RESPONSIBILITIES:1. Responsible for answering technical/product questions from sales/customers to provide product solution.2. Responsible for coordinating with related depts to output the deliverable materials for each milestone stage of product launch, including but not limited to product specifications, installation manual and...

  • Sr. Engineer, Technical Support

    2 meses atrás

    São Paulo, Brasil Canadian Solar Inverter Tempo inteiro

    MAIN PURPOSE AND KEY RESPONSIBILITIES: 1. Responsible for answering technical/product questions from sales/customers to provide product solution. 2. Responsible for coordinating with related depts to output the deliverable materials for each milestone stage of product launch, including but not limited to product specifications, installation manual and...