Technical Customer Support

Há 1 mês


Brasil KODIF Tempo inteiro

About us

Kodif is a customer support automation platform powered by generative AI and Low-code. Our mission is to bring effortless customer and agent experiences to every company that is obsessed with its customers but doesn't have an army of engineers.

Role Description

This is a full-time remote role for a Technical Customer Support position. Technical Customer Support will be responsible for providing assistance and resolving customer issues related to our platform

Qualifications

  • Strong analytical and troubleshooting skills
  • At least 5 years of experience in Customer Support
  • Excellent problem-solving abilities
  • Excellent communication skills
  • Experience in customer satisfaction and delivering high-quality support
  • Excellent written and verbal communication skills (English)
  • Experience writing Knowledge Base articles and creating Standard Operating Procedures
  • Experience in US companies is a plus
  • Experience in the software or technology industry is a plus

More

  • Remote from Latin America
  • PST working hours
  • Compensation: $500-2000 per month


  • Brasil Hoymiles Tempo inteiro

    Hoymiles Power Electronics Inc., is a globally leading inverter manufacturer with offices and services around the globe. The headquarters is based in Hangzhou China and the R&D department and manufacturing facilities are also based there. Hoymiles has a significant R&D team to design and manufacture state-of-the art microinverter & hybird inverter for the...

  • Technical Support Engineer

    1 semana atrás


    brasil Sumsub Tempo inteiro

    Sumsub is the one verification platform to secure the whole user journey. With Sumsub’s customizable KYC, KYB, transaction monitoring and fraud prevention solutions, you can orchestrate your verification process, welcome more customers worldwide, meet compliance requirements, reduce costs and protect your business. Sumsub has over 2,000 clients across the...

  • Technical Support Engineer

    2 semanas atrás


    Brasil Sumsub Tempo inteiro

    Sumsub is the one verification platform to secure the whole user journey. With Sumsub’s customizable KYC, KYB, transaction monitoring and fraud prevention solutions, you can orchestrate your verification process, welcome more customers worldwide, meet compliance requirements, reduce costs and protect your business. Sumsub has over 2,000 clients across...

  • Customer Support

    1 semana atrás


    brasil NextPax Tempo inteiro

    NextPax is a rapidly growing Travel Tech company and we are seeking highly motivated and results-driven individuals to join our Customer Support & Onboarding team in the LATAM area. You love to provide service to our partners! The Customer Support & Onboarding Specialist is an integrated part of our commercial team and with the main objective to provide our...

  • Customer Support

    1 semana atrás


    Brasil NextPax Tempo inteiro

    NextPax is a rapidly growing Travel Tech company and we are seeking highly motivated and results-driven individuals to join our Customer Support & Onboarding team in the LATAM area. You love to provide service to our partners! The Customer Support & Onboarding Specialist is an integrated part of our commercial team and with the main objective to provide...


  • Brasil PEXLY Tempo inteiro €700

    Join our fast growing company as a English speaking Customer Support Representative (with English C1 and fluent Brazilian Portuguese language skills) for our Client. To support the ongoing growth and commitment to their customers, we are currently seeking a professional who can work for a gambling platform and is highly organized, possesses excellent...

  • SAP dCEM

    1 semana atrás


    brasil HCLTech Tempo inteiro

    SAP dCEM (Digital Customer Engagement Manager) Technical Skill Set required to perform above tasks: Advanced english Technical expertise in SAP Basis area with minimum of 5+ years of experience. 2+ Cloud knowledge (e.g. through Solution Management, Consulting and/or Delivery Program management). Good understanding & hands-on experience required in S/4...

  • SAP dCEM

    1 semana atrás


    Brasil HCLTech Tempo inteiro

    SAP dCEM (Digital Customer Engagement Manager) Technical Skill Set required to perform above tasks: Advanced english Technical expertise in SAP Basis area with minimum of 5+ years of experience. 2+ Cloud knowledge (e.g. through Solution Management, Consulting and/or Delivery Program management). Good understanding & hands-on experience required in S/4...

  • Customer Support Specialist

    2 semanas atrás


    Brasil, BR Servicology Tempo inteiro

    Servicology is an international company that evolves by supporting our customers’ products. We love good products. Such products, marketing, and communication of which go straight to the heart. Products that love their customers and help them become more successful.Currently, we are looking for a Customer Support Specialist. You will be able to communicate...

  • Technical Service Engineer

    2 semanas atrás


    Brasil Solax Power Brasil Tempo inteiro

    Established in 2012, SolaX Power is dedicated to helping our customers transform their homes to clean energy and reducing the reliance on fossil fuels. Solax Power is a leading provider of sustainable solar and battery energy storage solutions, with a strong presence in Europe, Asia, and Africa. Now we have more than 2000 employees globally, and we continue...

  • Technical Service Engineer

    2 semanas atrás


    brasil Solax Power Brasil Tempo inteiro

    Established in 2012, SolaX Power is dedicated to helping our customers transform their homes to clean energy and reducing the reliance on fossil fuels. Solax Power is a leading provider of sustainable solar and battery energy storage solutions, with a strong presence in Europe, Asia, and Africa. Now we have more than 2000 employees globally, and we continue...


  • Brasil nOps.io Tempo inteiro

    About the Company At nOps, we envision a world where DevOps and Engineering teams can take control of their cloud costs, so they only pay for what they use - not what’s provisioned. nOps’s ML-powered cloud optimization platform processes over $1.5 billion dollars of cloud spend — and we’re just getting started. Our platform helps Engineering and...


  • brasil nOps.io Tempo inteiro

    About the Company At nOps, we envision a world where DevOps and Engineering teams can take control of their cloud costs, so they only pay for what they use - not what’s provisioned. nOps’s ML-powered cloud optimization platform processes over $1.5 billion dollars of cloud spend — and we’re just getting started. Our platform helps Engineering and...

  • Technical Writer

    3 semanas atrás


    brasil Telit Cinterion Tempo inteiro

    About Telit Telit ( is an industry leader with over 20 years of experience in providing wireless solutions. We understand the tremendous role wireless technology plays in today’s business and deliver a suite of products and services that integrates all aspects of wireless networks, devices, and applications. FOR CONSIDERATION SEND CVs IN ENGLISH ONLY ...

  • Technical Writer

    Há 1 mês


    Brasil Telit Cinterion Tempo inteiro

    About Telit Telit ( is an industry leader with over 20 years of experience in providing wireless solutions. We understand the tremendous role wireless technology plays in today’s business and deliver a suite of products and services that integrates all aspects of wireless networks, devices, and applications. FOR CONSIDERATION SEND CVs IN ENGLISH ONLY ...

  • Technical Account Manager

    1 semana atrás


    brasil Lightmeter Tempo inteiro

    About Lightmeter We enable the most crucial part of B2B businesses: their revenue. Our customers love us for the results we enable them to deliver and the excitement that generates. We are geeks turned founders who have distinctive backgrounds, top-notch education, and entrepreneurial spirit. We ran other early stages and scale-up startups, including 1...


  • Brasil Quartile Tempo inteiro

    This a long-term PJ contract position based out of Brazil. OVERVIEW: We’re looking for a Customer Implementation Support Specialist to join our growing Customer Strategy department. As a Customer Implementation Specialist, you will have the opportunity to directly engage with new customers through regular communication points to drive their onboarding...


  • brasil Quartile Tempo inteiro

    This a long-term PJ contract position based out of Brazil. OVERVIEW: We’re looking for a Customer Implementation Support Specialist to join our growing Customer Strategy department. As a Customer Implementation Specialist, you will have the opportunity to directly engage with new customers through regular communication points to drive their onboarding...

  • Technical Account Manager

    1 semana atrás


    Brasil Lightmeter Tempo inteiro

    About Lightmeter We enable the most crucial part of B2B businesses: their revenue. Our customers love us for the results we enable them to deliver and the excitement that generates. We are geeks turned founders who have distinctive backgrounds, top-notch education, and entrepreneurial spirit. We ran other early stages and scale-up startups, including 1...

  • Desktop Support Analyst

    3 semanas atrás


    Brasil HCL Technologies Tempo inteiro

    Responsibilities To support daily technical support activities for desktop, laptop & printers To set up and test desktop computer peripherals(New users) To perform the system changes adhered to organizational policies Conduct remote desktop troubleshoot to end-users along with documentation ticket maintenance Maintain technical documentation in...