Information technology support engineer
Há 17 horas
Title: IT Support (Backfill) Contract: Temporary Location: Guarulhos, São Paulo, Brazil Scope of Work This is a Backfill IT Support (Deskside Support) position for one of our clients in Madison, WI. The selected candidate will provide on-site technical support covering IT infrastructure, networking, data center operations, and hardware troubleshooting. You will work closely with internal teams, customer teams, and remote technical specialists to identify and resolve issues efficiently. Responsibilities include monitoring system health, supporting network devices, troubleshooting VOIP phones, managing basic server tasks, and ensuring smooth day-to-day IT operations following SLA guidelines. Who We Are – Teceze Teceze is a global IT solutions and managed services provider, delivering end-to-end support across infrastructure, cloud, cybersecurity, and digital transformation. We specialize in providing reliable, secure, and scalable IT services that empower organizations to operate seamlessly. By joining Teceze, you become part of a highly collaborative and technically strong team focused on excellence, innovation, and customer success. This role is being offered as a backfill position for one of our key clients, ensuring continuity of operations and maintaining service quality on-site. Job Description: Basic Knowledge of Network Devices such as Switches, Routers, Wireless Access Points preferably CISCO, Riverbed - Basics knowledge / understanding of assigning switch ports to specific VLANs - Patch phone ports to switch as needed - Basic troubleshooting of Avaya VOIP phones (knowledge on basic configuration) - Troubleshoot issues with fiber links between switches – Able to visualize errors and communicate to remote technical teams - Troubleshoot and replace network switch chassis blades when required - Good to have understanding of any Data Center Infrastructure Management Application - A periodic (minimum twice weekly) visual check of the IDF rooms for cooling and power status (specifically UPS alarms and PDU health) Control-M, EMC Avamar, Data Domain - Basic Knowledge of Monitoring tools such as Solarwinds, etc... - Networking and Operating System basics - Assist network and data center admins (Internal, Customer and Vendor) as required during the course of technical troubleshooting - Basic knowledge about Hardware like Servers, Storage devices - Knowledge to understand Monitoring Tool outcome - Basic knowledge of ITSM tool preferably Service Now - Basic knowledge Backup technologies preferably EMC Avamar - Basic knowledge of Operating Systems- Windows 2003 servers Enterprise/Standard Edition, UNIX & linux - Basic knowledge about Windows 2003 Active Directory structure, MS Exchange 2003 and File/Print Server - Experience in SLA base environment - Knowledge on Server Performance monitoring preferred - Candidate should have minimum 3-5 years' experience in above mentioned area give me the scope
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Information technology support engineer
Há 12 horas
Brasil TECEZE Tempo inteiroHi all, New Contract Opportunity – IT Support Engineer at Jundiai, Brazil Job Title: IT Support Engineer Location: Canoas, Jundiai - BRAZIL Onsite Work Full Time Job Overview: (2 to 5 yrs Experience ) We are seeking an Onsite IT Support Engineer to provide hands-on technical support, network troubleshooting, and data center assistance at our Jundiai site....
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Information technology support engineer
2 semanas atrás
Brasil TECEZE Tempo inteiroHi, Role : Onsite IT Support Engineer Location: km 1 RS 344 Road - Santa Rosa, Rio Grande do Sul, Brazil Job Type : Back - Fill Activities to be covered: Local support with a focus on critical incidents. Maintenance of communication systems and local infrastructure. Ensuring continuity of processes, minimizing operational impact. Expected Results:...
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Information technology support specialist
Há 20 horas
Brasil TECEZE Tempo inteiroHi, New Contract Opportunity – IT Support Engineer We're working with a leading global tech organization that is looking for an experienced IT Support Engineer. This is an exciting opportunity for a technically minded IT Support engineer. Job Title: On-Site IT Support Engineer Location : Guarulhos, Sao Paulo, Brazil Job Type : Backup/On-call Support...
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Information technology support specialist
Há 19 horas
Brasil SHEIN Tempo inteiroABOUT SHEIN: SHEIN is a global online fashion and lifestyle retailer, offering SHEIN branded apparel and products from global network of vendors, all at affordable prices. Headquartered in Singapore, SHEIN remains committed to making the beauty of fashion accessible to all, promoting its industry-leading, on demand production methodology, for a smarter,...
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Information technology support specialist
Há 9 horas
Brasil SHEIN Tempo inteiroABOUT SHEIN: SHEIN is a global online fashion and lifestyle retailer, offering SHEIN branded apparel and products from global network of vendors, all at affordable prices. Headquartered in Singapore, SHEIN remains committed to making the beauty of fashion accessible to all, promoting its industry-leading, on demand production methodology, for a smarter,...
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Information technology support technician
Há 10 horas
Brasil Bid. Tempo inteiroAs an IT Support Technician, you will be responsible for ensuring that all technical and quality standards are met while delivering a high level of customer satisfaction. You will work closely with clients to identify issues and implement the best technical solutions, ensuring minimal disruption to their operations. Your ability to troubleshoot, maintain,...
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English-speaking Technical Support Representative
3 semanas atrás
Brasil Mindy Support Tempo inteiro €900Join our fast growing company as a Customer Support Agent (with English C1 language skills). It is a remote full-time position. Schedule: 8 AM - 8 PM; 8 PM - 8 AM CET, 24/7, day and night shifts. (2 by 2. Two working days, followed by two days of rest) At Mindy-Support you have great opportunity to get: Experience in the international company working with...
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Technical support engineer
4 semanas atrás
Brasil Hitch Equity Tempo inteiroTechnical Support Engineer (Mid-Level) Location: Remote (Brazil. or Latin America preferred) Company: Hitch, Inc. About Hitch Hitch builds the digital infrastructure powering modern home equity and non-QM lending. Our white-label platform enables lenders to launch HELOC, DSCR, bridge, and home equity products faster — with integrated point of sale, broker...
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Technical Support Engineer
4 semanas atrás
Brasil Hitch Equity Tempo inteiroTechnical Support Engineer (Mid-Level) Location: Remote (Brazil. or Latin America preferred) Company: Hitch, Inc. About Hitch Hitch builds the digital infrastructure powering modern home equity and non-QM lending. Our white-label platform enables lenders to launch HELOC, DSCR, bridge, and home equity products faster — with integrated point of sale, broker...
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Senior network support engineer
1 dia atrás
brasil NETSCOUT Tempo inteiroSenior Network Support Engineer / Resident Engineer - BrasiliaThe Senior Resident Engineer is responsible for providing onsite technical support services to a specific NETSCOUT | Arbor customer and performing the role of a Subject Matter Expert on NETSCOUT | Arbor security products.Specific Job Duties and ResponsibilitiesThe Senior Resident Support Engineer...
