English-speaking Technical Support Representative
3 semanas atrás
Join our fast growing company as a Customer Support Agent (with English C1 language skills). It is a remote full-time position. Schedule: 8 AM - 8 PM; 8 PM - 8 AM CET, 24/7, day and night shifts. (2 by 2. Two working days, followed by two days of rest) At Mindy-Support you have great opportunity to get: Experience in the international company working with people around the globe; Compensation – $900 for the first 2 months, and $950 after 2 months; Bonus - $50 depending on the execution of the KPI per month; Training will be provided by the company and the client; 20 paid days of vacations and 10 days of sick leaves per year; Management's attention, support and motivation. Your responsibilities: Support with technical questions; Politely respond to customers’ inquiries in a timely manner; Cooperate with development and QA teams to resolve the issues from customers; Analyze customer requests and suggest improvements; Develop healthy Customer Relationship; Keep clients engaged and regularly using products; Constant follow up on clients and leads: service usage issues, renewals; Maintain a detailed understanding of Client's services, assist customers with questions and suggest the best solutions for their needs; Build customer loyalty and retention; Resolve customer issues Review customer complaints and concerns and seek to improve all aspects of the customer experience; Build Trust and Transparency with Clients You are our perfect candidate if you: Proficiency in written English at the C1 level; Experience with Windows OS will be an advantage; Prior experience in Customer Support , demonstrating a track record of proficiently managing customer relationships and addressing their needs would be a plus Strong problem-resolution skills; Ability to handle sensitive customer information with confidentiality and discretion; Ability to work in a stressful situation, remaining calm, and showing respect and empathy while working with clients; Ability to remain focused while working remotely. Mindy-Support is a global company. We empower businesses all over the world through providing remote assistants and outsourced teams specialized in customer support, tech support, back office activities, and agile sales and marketing support. We respect the individuality and culture of each member of our large team, and appreciate the contribution of each employee to support our Customers. We will be glad to welcome you to our team. Grow your career with Mindy-Support
-
Brasil CustomerUmbrella Tempo inteiroWe are looking for a Email - RPG Gaming Customer Support Representative (FULL-TIME REMOTE JOB) At Customer Umbrella, we help people one caring interaction at a time – that includes you! Join us and you will shine with us as a Customer Service Representative. Now hiring for fully remote Work from Home position! Requirements: - You love playing Games! -...
-
Customer Support Agent
Há 3 dias
Brasil Invisible Agency Tempo inteiro $24.000 - $60.000 por anoCustomer Support Agent (Bilingual: EnglishSpanish)The Business ContextYou already use AI in many ways—like deciding what products and services to order—and it may be most familiar to you as a chatbot, as an avatar-maker, or as a way to unlock your screen. But here's what AI may be able to help the world with: finding medical diagnoses, teaching you about...
-
Technical Support Specialist
1 semana atrás
Brasil Suger Tempo inteiro R$80.000 - R$120.000 por anoAbout Us Suger is a revenue platform that helps our customers grow on the fastest growing B2B sales channel: the cloud marketplaces of AWS, Azure, GCP, and Alibaba. Launched in 2022, we take the tech debt out of marketplace sales by providing an API-first approach to provide a last mile solution between their existing tech stack (e.g. CRM, metering...
-
Technical support engineer
3 semanas atrás
Brasil Hitch Equity Tempo inteiroTechnical Support Engineer (Mid-Level) Location: Remote (Brazil. or Latin America preferred) Company: Hitch, Inc. About Hitch Hitch builds the digital infrastructure powering modern home equity and non-QM lending. Our white-label platform enables lenders to launch HELOC, DSCR, bridge, and home equity products faster — with integrated point of sale, broker...
-
Technical Support Engineer
3 semanas atrás
Brasil Hitch Equity Tempo inteiroTechnical Support Engineer (Mid-Level) Location: Remote (Brazil. or Latin America preferred) Company: Hitch, Inc. About Hitch Hitch builds the digital infrastructure powering modern home equity and non-QM lending. Our white-label platform enables lenders to launch HELOC, DSCR, bridge, and home equity products faster — with integrated point of sale, broker...
-
Key Technical Customer Support Role
1 semana atrás
Brasil beBeeCustomerSupport Tempo inteiroAs a Customer Support Specialist, you will troubleshoot complex customer requests, manage the global support queue, and deliver exceptional service. Your technical expertise and analytical thinking will provide high-quality solutions to critical support issues. You will act as a trusted technical advisor, collaborating closely with internal teams to...
-
Team Lead, Technical Support
Há 22 horas
Brasil Sophos Tempo inteiro US$90.000 - US$120.000 por anoAbout Us Role Summary At Sophos, we're on a mission to empower organizations to secure their digital future. We're looking for a dynamic and experienced Team Lead, Technical Support to join our Global Support Services team. In this role, you'll lead a team of talented support engineers, ensuring exceptional customer experiences while driving operational...
-
Sales Representative | LATAM Region
2 semanas atrás
Brasil Nearshore Business Solutions Tempo inteiro📢 We’re Hiring: Sales Representative | LATAM Region 🌎 Locations: Dominican Republic 🇩🇴 | Bogotá, Colombia 🇨🇴 | Brazil 🇧🇷 | Argentina 🇦🇷 📝 Contract: Full-Time | 2-Year Fixed Term (3-Month Probation) 💰 Salary Range: 2,000 – 2,500 USD/month 🗣 Languages: Spanish & English required (French is a plus) Are you a driven...
-
Technical Support Engineer
3 semanas atrás
Índio do Brasil Hitch Equity Tempo inteiroTechnical Support Engineer (Mid-Level) Location: Remote (Brazil. or Latin America preferred) Company: Hitch, Inc. About Hitch Hitch builds the digital infrastructure powering modern home equity and non-QM lending. Our white-label platform enables lenders to launch HELOC, DSCR, bridge, and home equity products faster — with integrated point of sale,...
-
Sales Representative | LATAM Region
2 semanas atrás
Índio do Brasil Nearshore Business Solutions Tempo inteiro📢 We're Hiring: Sales Representative | LATAM Region🌎 Locations: Dominican Republic 🇩🇴 | Bogotá, Colombia 🇨🇴 | Brazil 🇧🇷 | Argentina 🇦🇷 📝 Contract: Full-Time | 2-Year Fixed Term (3-Month Probation) 💰 Salary Range: 2,000 – 2,500 USD/month 🗣 Languages: Spanish & English required (French is a plus)Are you a driven Sales...
