Software Support Specialist
Há 15 horas
We are seeking a skilled Technical Support Specialist to join our remote team. In this role, you will provide daily technical support, assisting customers in resolving software and compliance-related issues. Our client makes trust-building in business relationships effortless. With greater trust comes greater business growth. At their core, they take the drudgery out of compliance by automating critical activities and bringing joy into a traditionally drab space. Responsibilities Drive resolution of customer issues, act as a customer advocate, and maintain happy and satisfied customers Follow established customer support processes and meet service level agreements (SLAs) Triage support requests by conducting a first-level investigation of technical product issues Provide continuous and timely updates on issue resolution status to customers and key internal stakeholders Required Experience Excellent written and verbal English communication skills University degree with a major in Computer Science, Engineering, or a related technical field 2+ years of customer support experience for a commercial software product Demonstrated ability to investigate and troubleshoot product issues by reproducing the problem, examining application logs, and reviewing debug messages and stack traces Benefits Paid Time Off (PTO), one floating day, three sick days, and designated national holidays A collaborative work environment with a dynamic team Ongoing opportunities for professional development and skill growth About Us We are a privately held, nearshore software development company providing outsourced development resources to North American companies. Our mission is to offer world-class remote resources to work as valued team members for our clients.
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Customer Support Specialist
Há 5 dias
Brasil beBeeGaming Tempo inteiroCustomer Support Specialist Needed! We're looking for a detail-oriented and enthusiastic individual to join our team as a Customer Support Specialist. As a key member of our support team, you will play a vital role in ensuring the satisfaction of our customers by providing prompt and effective solutions to their inquiries. This is a fantastic opportunity to...
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SU - IT Support Specialist
1 dia atrás
Brasil Somewhere Tempo inteiro US$12.000 - US$24.000 por anoRole DescriptionThis is a full-time remote role for an IT Support Specialist at a growing US based company. The IT Support Specialist will be the first point of contact for our clients and team members, helping them resolve technical issues and ensuring smooth operations of IT systems. You will handle troubleshooting, system maintenance, and provide...
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Software Engineering Specialist
Há 5 dias
Brasil beBeeSoftwareEngineering Tempo inteiroJob Title: Software Engineering Specialist About the Role: We are seeking a skilled Software Engineering Specialist to join our team. The successful candidate will be responsible for designing, developing, and maintaining Java-based applications that support key business functions. Key Responsibilities: Develop, maintain, and enhance Java 8 applications...
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2nd level support/support specialist
Há 18 horas
Brasil WÜRTH IT BRASIL Tempo inteiroHello, candidate :) Meet our company: We are the IT of the Würth Group. With about 2,000 highly qualified employees on all continents, we offer customized IT solutions for over 400 Würth companies worldwide. Thanks to our global presence and networked IT systems, we are able to offer innovative technologies and individual support at the highest level. We...
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Customer Support Specialist
Há 9 horas
Brasil beBeeSupport Tempo inteiroTechnical Support Role Overview We are seeking a skilled Technical Support Engineer to provide top-notch technical assistance to customers. The ideal candidate will have excellent problem-solving skills, strong communication abilities, and a passion for delivering exceptional support. Key Responsibilities: Provide timely and effective solutions to customer...
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Brasil beBeeHighPerformanceComputing Tempo inteiroJob Title: Senior HPC Cluster Support Specialist We are seeking an experienced Senior HPC Cluster Support Specialist to maintain and support large-scale production HPC environments. Manage and support HPC clusters, including job submission issues, queue management, and user troubleshooting. Monitor cluster health and resolve node failures, networking issues,...
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Technical Software Specialist
3 semanas atrás
Brasil beBeeSoftware Tempo inteiroWe are seeking a Technical Software Specialist to spearhead the development of innovative software solutions. The ideal candidate will possess strong technical expertise in mobile app development, AI integration, and system-level problem-solving. Key Skills Proficiency in mobile app development, preferably with iOS experience and Swift expertise. Familiarity...
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Technical Software Specialist
Há 4 dias
Brasil beBeeSoftware Tempo inteiroWe are seeking a Technical Software Specialist to spearhead the development of innovative software solutions. The ideal candidate will possess strong technical expertise in mobile app development, AI integration, and system-level problem-solving. Key Skills Proficiency in mobile app development, preferably with iOS experience and Swift expertise. Familiarity...
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BI Analyst
1 semana atrás
Brasil 300 Software Tempo inteiroAt 300 Software, we help companies move from manual, fragmented processes to automated and data-driven operations. We build custom systems, analytics layers, dashboards, and integrations that bring clarity, visibility, and strategic decision-making. We’re looking for a BI Analyst / Power BI Specialist to support a large operational platform with...
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BI Analyst
1 semana atrás
Brasil 300 Software Tempo inteiroAt 300 Software, we help companies move from manual, fragmented processes to automated and data-driven operations. We build custom systems, analytics layers, dashboards, and integrations that bring clarity, visibility, and strategic decision-making. We're looking for a BI Analyst / Power BI Specialist to support a large operational platform with...
