Customer Support Specialist
Há 12 horas
Technical Support Role Overview We are seeking a skilled Technical Support Engineer to provide top-notch technical assistance to customers. The ideal candidate will have excellent problem-solving skills, strong communication abilities, and a passion for delivering exceptional support. Key Responsibilities: Provide timely and effective solutions to customer issues, ensuring high levels of customer satisfaction. Follow established customer support processes and meet service level agreements (SLAs). Triage support requests by conducting thorough investigations of technical product issues. Offer continuous updates on issue resolution status to customers and internal stakeholders. Requirements: Exceptional written and verbal English communication skills. A degree in Computer Science, Engineering, or a related technical field. A minimum of 2 years' experience in customer support for commercial software products. A genuine interest in providing technical support and helping customers achieve success with our products. The ability to investigate and troubleshoot product issues by reproducing problems, examining application logs, and reviewing debug messages and stack traces. Strong problem-solving capabilities in Software-as-a-Service (SaaS) environments. An independent work style with the ability to involve managers and colleagues when needed. A willingness to learn new software development languages and tools while maintaining high standards of support delivery.
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Customer Support Specialist
Há 5 dias
Brasil beBeeGaming Tempo inteiroCustomer Support Specialist Needed! We're looking for a detail-oriented and enthusiastic individual to join our team as a Customer Support Specialist. As a key member of our support team, you will play a vital role in ensuring the satisfaction of our customers by providing prompt and effective solutions to their inquiries. This is a fantastic opportunity to...
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Customer support specialist
4 semanas atrás
Brasil Hitch Equity Tempo inteiroCustomer Support Specialist – Fintech Saa S (Remote) About Hitch Hitch is a rapidly growing fintech platform that powers digital home equity and non-QM lending experiences for banks, credit unions, and mortgage lenders. Our technology enables lenders to originate and manage HELOC, DSCR, and bridge loans through a modern white-label point of sale, broker...
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Customer Support Specialist
3 semanas atrás
Brasil Hitch Equity Tempo inteiroCustomer Support Specialist – Fintech SaaS (Remote) About Hitch Hitch is a rapidly growing fintech platform that powers digital home equity and non-QM lending experiences for banks, credit unions, and mortgage lenders. Our technology enables lenders to originate and manage HELOC, DSCR, and bridge loans through a modern white-label point of sale, broker...
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Customer Support Specialist
4 semanas atrás
Índio do Brasil Hitch Equity Tempo inteiroCustomer Support Specialist – Fintech SaaS (Remote) About Hitch Hitch is a rapidly growing fintech platform that powers digital home equity and non-QM lending experiences for banks, credit unions, and mortgage lenders. Our technology enables lenders to originate and manage HELOC, DSCR, and bridge loans through a modern white-label point of sale, broker...
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Customer Support Specialist English(EverHelp)
2 semanas atrás
Brasil Genesis Tech Tempo inteiroGenesis is an international IT company offering a full range of services. With over 1,500 team members across five countries, we develop products used by more than 200 million unique users each month. We are one of the largest partners of Facebook, Google, Snapchat, and Apple in Eastern Europe. Our ecosystem includes more than 15 companies and an investment...
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Customer support specialist english(everhelp)
2 semanas atrás
Brasil Genesis Tech Tempo inteiroGenesis is an international IT company offering a full range of services. With over 1,500 team members across five countries, we develop products used by more than 200 million unique users each month. We are one of the largest partners of Facebook, Google, Snapchat, and Apple in Eastern Europe. Our ecosystem includes more than 15 companies and an investment...
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English-speaking Technical Support Representative
3 semanas atrás
Brasil Mindy Support Tempo inteiro €900Join our fast growing company as a Customer Support Agent (with English C1 language skills). It is a remote full-time position. Schedule: 8 AM - 8 PM; 8 PM - 8 AM CET, 24/7, day and night shifts. (2 by 2. Two working days, followed by two days of rest) At Mindy-Support you have great opportunity to get: Experience in the international company working with...
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Software Support Specialist
Há 18 horas
Brasil beBeeSupport Tempo inteiroWe are seeking a skilled Technical Support Specialist to join our remote team. In this role, you will provide daily technical support, assisting customers in resolving software and compliance-related issues. Our client makes trust-building in business relationships effortless. With greater trust comes greater business growth. At their core, they take the...
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Key Technical Customer Support Role
2 semanas atrás
Brasil beBeeCustomerSupport Tempo inteiroAs a Customer Support Specialist, you will troubleshoot complex customer requests, manage the global support queue, and deliver exceptional service. Your technical expertise and analytical thinking will provide high-quality solutions to critical support issues. You will act as a trusted technical advisor, collaborating closely with internal teams to...
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Key Technical Customer Support Role
Há 10 horas
Brasil beBeeCustomerSupport Tempo inteiroAs a Customer Support Specialist, you will troubleshoot complex customer requests, manage the global support queue, and deliver exceptional service. Your technical expertise and analytical thinking will provide high-quality solutions to critical support issues. You will act as a trusted technical advisor, collaborating closely with internal teams to...
