Customer Support Specialist
Há 5 horas
Customer Support Specialist Needed We're looking for a detail-oriented and enthusiastic individual to join our team as a Customer Support Specialist. As a key member of our support team, you will play a vital role in ensuring the satisfaction of our customers by providing prompt and effective solutions to their inquiries. This is a fantastic opportunity to work with a talented and dynamic team, where you will have the chance to grow and develop your skills in a fast-paced and ever-evolving industry. **Key Responsibilities:** Answering customer inquiries via email and resolving issues efficiently and professionally. Providing technical solutions and troubleshooting to resolve customer complaints. Working closely with the team to ensure seamless communication and coordination. Participating in training and development programs to enhance knowledge and skills. **Requirements:** You love playing games and are passionate about the gaming industry. Prior experience in customer support is essential, with a proven track record of success in resolving customer complaints. Must speak and write professional English, with excellent communication and interpersonal skills. A personal computer or laptop with a stable internet connection is required. A strong understanding of computer systems, including hardware and software. Fast and accurate keyboard writing speed, with excellent typing skills. Able to work effectively in a remote setting, with minimal supervision. **What We Offer:** A competitive salary with opportunities for growth and advancement. A young and international team environment, with diverse perspectives and experiences. 20 paid days off per year, allowing for relaxation and rejuvenation. 7 weeks of paid training, with comprehensive onboarding and development programs. Schedule: 24/7 coverage, with 5 working days a week and 2 days off. **Why Join Us?** We're committed to creating a positive and supportive work environment, where you can thrive and reach your full potential. As a valued member of our team, you'll enjoy: Flexible working hours and arrangements, allowing for a healthy work-life balance. Ongoing training and development opportunities, to enhance your skills and knowledge. A collaborative and inclusive team culture, with open communication and feedback. Are you ready to take your career to the next level? Apply now to join our dynamic team as a Customer Support Specialist
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Customer support specialist
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Customer Support Specialist
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Brasil Genesis Tech Tempo inteiroGenesis is an international IT company offering a full range of services. With over 1,500 team members across five countries, we develop products used by more than 200 million unique users each month. We are one of the largest partners of Facebook, Google, Snapchat, and Apple in Eastern Europe. Our ecosystem includes more than 15 companies and an investment...
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