Key Technical Customer Support Role
Há 12 horas
As a Customer Support Specialist, you will troubleshoot complex customer requests, manage the global support queue, and deliver exceptional service. Your technical expertise and analytical thinking will provide high-quality solutions to critical support issues. You will act as a trusted technical advisor, collaborating closely with internal teams to diagnose, resolve, and prevent recurring issues. Your key responsibilities include delivering specialized technical solutions, providing proactive customer experiences, and strengthening partnerships between the support team and clients through technical excellence and accountability. Answer incoming calls, open cases in Salesforce, and confirm data accuracy. Monitor the Global Support queue, review case priority, and maintain strict adherence to SLA requirements. Troubleshoot customer-reported issues, identify root causes, and provide timely solutions. Provide customer support via email, Teams, and telephone using discretion and technical judgment. You will require strong problem-solving skills, ability to work in shifts, excellent communication skills, and proficiency in general computing and internet research.
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Key Technical Customer Support Role
2 semanas atrás
Brasil beBeeCustomerSupport Tempo inteiroAs a Customer Support Specialist, you will troubleshoot complex customer requests, manage the global support queue, and deliver exceptional service. Your technical expertise and analytical thinking will provide high-quality solutions to critical support issues. You will act as a trusted technical advisor, collaborating closely with internal teams to...
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Customer Support Specialist
Há 13 horas
Brasil beBeeSupport Tempo inteiroTechnical Support Role Overview We are seeking a skilled Technical Support Engineer to provide top-notch technical assistance to customers. The ideal candidate will have excellent problem-solving skills, strong communication abilities, and a passion for delivering exceptional support. Key Responsibilities: Provide timely and effective solutions to customer...
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English-speaking Technical Support Representative
3 semanas atrás
Brasil Mindy Support Tempo inteiro €900Join our fast growing company as a Customer Support Agent (with English C1 language skills). It is a remote full-time position. Schedule: 8 AM - 8 PM; 8 PM - 8 AM CET, 24/7, day and night shifts. (2 by 2. Two working days, followed by two days of rest) At Mindy-Support you have great opportunity to get: Experience in the international company working with...
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Customer Support Specialist
Há 5 dias
Brasil beBeeGaming Tempo inteiroCustomer Support Specialist Needed! We're looking for a detail-oriented and enthusiastic individual to join our team as a Customer Support Specialist. As a key member of our support team, you will play a vital role in ensuring the satisfaction of our customers by providing prompt and effective solutions to their inquiries. This is a fantastic opportunity to...
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Sr. Technical Customer Success Analyst
Há 7 dias
Brasil CAI Software, LLC Tempo inteiroTitle: Sr. Customer Support Analyst Business Unit: Graphic Communications Location: Brazil, Remote Graphic Communications( a CAI Division) is a leading global provider of industry-specific business and production software technology for print industries. Graphic Communications 's integrated and automated software offerings and point solutions are designed...
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Sr. Technical Customer Success Analyst
Há 2 dias
Brasil Jobboard BR CPC Tempo inteiroTitle: Sr. Customer Support Analyst Business Unit: Graphic Communications Location: Brazil, Remote Graphic Communications( a CAI Division) is a leading global provider of industry-specific business and production software technology for print industries. Graphic Communications ’s integrated and automated software offerings and point solutions are designed...
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Sr. technical customer success analyst
Há 19 horas
Brasil CAI Software, LLC Tempo inteiroTitle: Sr. Customer Support Analyst Business Unit: Graphic Communications Location: Brazil, Remote Graphic Communications( a CAI Division) is a leading global provider of industry-specific business and production software technology for print industries. Graphic Communications 's integrated and automated software offerings and point solutions are designed to...
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Sr. technical customer success analyst
Há 20 horas
Brasil CAI Software, LLC Tempo inteiroTitle: Sr. Customer Support Analyst Business Unit: Graphic Communications Location: Brazil, Remote Graphic Communications( a CAI Division) is a leading global provider of industry-specific business and production software technology for print industries. Graphic Communications's integrated and automated software offerings and point solutions are designed to...
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Technical Support Specialist
2 semanas atrás
Brasil Suger Tempo inteiro R$80.000 - R$120.000 por anoAbout Us Suger is a revenue platform that helps our customers grow on the fastest growing B2B sales channel: the cloud marketplaces of AWS, Azure, GCP, and Alibaba. Launched in 2022, we take the tech debt out of marketplace sales by providing an API-first approach to provide a last mile solution between their existing tech stack (e.g. CRM, metering...
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Technical support engineer
Há 22 horas
Brasil Kuaishou Technology Tempo inteiroThis role bridges communication between sales operations, customers, and back-end product development teams based in Beijing. The ideal candidate will have strong technical skills, an understanding of advertising monetization, and proficiency in Portuguese and English, enabling efficient support for local advertisers and driving customer acquisition and...