Technical support engineer
Há 7 horas
This role bridges communication between sales operations, customers, and back-end product development teams based in Beijing. The ideal candidate will have strong technical skills, an understanding of advertising monetization, and proficiency in Portuguese and English, enabling efficient support for local advertisers and driving customer acquisition and revenue growth. Responsibilities Support advertisers in integrating attribution solutions for apps and web, including MMPs (e. G., Appsflyer, Adjust) and pixel/SDK or server-side event API implementations. Act as the local technical liaison between sales operations, advertisers, and the product development team in Beijing. Understand and troubleshoot technical issues related to attribution and performance-based advertising. Provide guidance and respond to customer questions regarding conversion reporting and optimization. Collaborate with internal teams to ensure efficient communication and resolution of technical challenges affecting advertisers. Requirements Basic understanding of advertising monetization principles. Strong data analysis skills, including proficiency in SQL query and data interpretation. Basic computer skills and familiarity with one or more programming languages, with Java Script preferred. Proficiency in English and Portuguese (both written and spoken). Nice to Have Proficiency in Chinese to facilitate communication with Beijing-based product and R& D teams. Experience working with attribution platforms and digital advertising measurement tools. Prior experience supporting advertisers in performance-based advertising environments.
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Technical support engineer
Há 5 horas
Brasil ALLSTARSIT Tempo inteiroCompany & Product Our client is a Business Intelligence platform enabling customers to connect multiple data sources (e. G., Excel, SQL) into a unified environment, build interactive dashboards, apply formulas, and customize via plugins, scripts, and embedding. The product supports both Saa S and on-prem deployments. Support is organized into 4 pods:...
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Technical support engineer
3 semanas atrás
Brasil Hitch Equity Tempo inteiroTechnical Support Engineer (Mid-Level) Location: Remote (Brazil. or Latin America preferred) Company: Hitch, Inc. About Hitch Hitch builds the digital infrastructure powering modern home equity and non-QM lending. Our white-label platform enables lenders to launch HELOC, DSCR, bridge, and home equity products faster — with integrated point of sale, broker...
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Technical Support Engineer
4 semanas atrás
Brasil Hitch Equity Tempo inteiroTechnical Support Engineer (Mid-Level) Location: Remote (Brazil. or Latin America preferred) Company: Hitch, Inc. About Hitch Hitch builds the digital infrastructure powering modern home equity and non-QM lending. Our white-label platform enables lenders to launch HELOC, DSCR, bridge, and home equity products faster — with integrated point of sale, broker...
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Senior network support engineer
Há 17 horas
brasil NETSCOUT Tempo inteiroSenior Network Support Engineer / Resident Engineer - BrasiliaThe Senior Resident Engineer is responsible for providing onsite technical support services to a specific NETSCOUT | Arbor customer and performing the role of a Subject Matter Expert on NETSCOUT | Arbor security products.Specific Job Duties and ResponsibilitiesThe Senior Resident Support Engineer...
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English-speaking Technical Support Representative
3 semanas atrás
Brasil Mindy Support Tempo inteiro €900Join our fast growing company as a Customer Support Agent (with English C1 language skills). It is a remote full-time position. Schedule: 8 AM - 8 PM; 8 PM - 8 AM CET, 24/7, day and night shifts. (2 by 2. Two working days, followed by two days of rest) At Mindy-Support you have great opportunity to get: Experience in the international company working with...
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Technical Support Engineer
4 semanas atrás
Índio do Brasil Hitch Equity Tempo inteiroTechnical Support Engineer (Mid-Level) Location: Remote (Brazil. or Latin America preferred) Company: Hitch, Inc. About Hitch Hitch builds the digital infrastructure powering modern home equity and non-QM lending. Our white-label platform enables lenders to launch HELOC, DSCR, bridge, and home equity products faster — with integrated point of sale,...
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Senior network support engineer
Há 4 horas
Brasil NETSCOUT Tempo inteiroSenior Network Support Engineer / Resident Engineer - Brasilia The Senior Resident Engineer is responsible for providing onsite technical support services to a specific NETSCOUT | Arbor customer and performing the role of a Subject Matter Expert on NETSCOUT | Arbor security products. Specific Job Duties and Responsibilities The Senior Resident Support...
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Desktop Support Engineer
2 semanas atrás
Brasil N Consulting Global Tempo inteiroJob responsibilities Identify and resolve hardware, software, and network issues. This often involves using diagnostic tools and software. Handle more complex issues that Level 1 support cannot resolve and escalate to Level 3 if necessary. Use remote access tools to troubleshoot and fix issues without needing to be physically present. Provide support to...
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Desktop support engineer
2 semanas atrás
Brasil N Consulting Global Tempo inteiroJob responsibilities Identify and resolve hardware, software, and network issues. This often involves using diagnostic tools and software. Handle more complex issues that Level 1 support cannot resolve and escalate to Level 3 if necessary. Use remote access tools to troubleshoot and fix issues without needing to be physically present. Provide support to...
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Technical Support Engineer
Há 2 dias
Brasil Velozient Tempo inteiroWe are looking for a full-time, remote Technical Support Engineer with 2+ years of software support experience to join our U.S. client's customer support team. In this role, you will provide daily technical support, assisting customers in resolving their software and compliance-related issues. You will work closely with the Sales, Customer Success,...
