Customer Service Consultant: Digital X12

1 semana atrás

Natal, Rio Grande do Norte, Brasil Hollywoodbets Tempo inteiro

Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa's biggest success stories.

From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that's just the beginning.

Our talented Team is on a mission to increase our global footprint, ready to take on any challenge because at Hollywoodbets, not even the sky is the limit.

Join our Team and let's reach for the stars.
We have an amazing opportunity for a

Customer Service Consultant:
Digital to be based in Umhlanga. Do you think you have what it takes to be our newest Purple Star?

The successful candidate will be Responsible for the overall seamless customer care experience and ensuring that queries and complaints are dealt with timeously and efficiently on all Digital customer interaction platforms.


With Hollywoodbets You Will:
Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
Grow with our development plans and culture that allows you to further your career.

You Bring: 6 months Customer Service ExperienceA Bonus to have: Betting knowledge and experienceContact Centre ExperienceDegree/DiplomaWhat You'll do for the Brand: Team members log at least 15 minutes prior to the startup of a shift.

Addresses Enquires on betting and promotional information - provides up to date bet information to account holders. Answer customer questions regarding problems with their accounts.
Markets the brand, builds and establishes rapport with the customer.

Meet daily/weekly/monthly targets.ensures swift feedback is given to the customer, Information is gathered from the Punter and the system and this is escalated to the Supervisor for resolve and feedback if necessary.

Comply with company and department policies, procedures and standard operating procedures.

Ensure communications is at a level that maintains the company brand/image and does not expose the company to reputational risk.

Any other ad hoc duties that might be required.
What You'll Bring to the Team: Excellent communication skillsGreat attention to detail and high-quality workExceptional level of customer service.
Working knowledge of the various betting platforms and functionality.
Great listening skills.
Teamwork and strong interpersonal skillsBe highly accountable and trustworthy.
Strong planning and problem-solving skills.
Excellent time management and the ability to multi-task.
Strong admin skills and business acumen.
So, are you ready to level up, learn, and perform at your best? Apply now
Please note that only applicants who meet the stipulated minimum requirements will be considered.

#J-18808-Ljbffr

  • Customer Service Consultant: Withdrawals

    1 semana atrás

    Natal, Rio Grande do Norte, Brasil Hollywoodbets Tempo inteiro

    Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa's biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that's just the beginning. Our talented Team is on a mission to increase our global footprint,...

  • Customer service

    2 semanas atrás

    Natal, Rio Grande do Norte, Brasil Carpediem Homes Tempo inteiro

    A maior administradora de imóvel de temporada do Nordeste Cuidamos dos melhores imóveis. Plugue o seu #VivaOSeuMomentoA Carpediem Homes é uma administradora especializada em imóveis de temporada. Nosso propósito é usar tecnologia na intermediação de locação de imóveis de temporada para simplificar a administração das propriedades pelos seus...

  • Customer Care Administrator

    1 semana atrás

    Natal, Rio Grande do Norte, Brasil Pedros Chicken Tempo inteiro

    Duties and Responsibilities: Delivering customer service that is best, focusing on continuous improvement, speed and proficiency of internal processes as well as maintaining accurate information in our internal systems will be key to the success of this roleRespond to all customer complaints and Inquiries, telephonically and on social mediaPost all...

  • Hybrid (business consultant & account manager) – KwaZulu-Natal

    2 semanas atrás

    Natal, Rio Grande do Norte, Brasil CONNECT Tempo inteiro

    Hybrid (business consultant & account manager) – KwaZulu-NatalMain purpose of positionThe development of business growth opportunities by actioning the strategic goals of the organization and delivering a premium class service to our customers and future/potential customers. Key performance areasConsult, negotiate and make progress on deals across all four...

  • Hybrid (business consultant & account manager) – KwaZulu-Natal

    1 semana atrás

    Natal, Rio Grande do Norte, Brasil CONNECT Tempo inteiro

    Hybrid (business consultant & account manager) – KwaZulu-NatalMain purpose of positionThe development of business growth opportunities by actioning the strategic goals of the organization and delivering a premium class service to our customers and future/potential customers.Key performance areasConsult, negotiate and make progress on deals across all four...

  • Customer Relations Officer

    1 semana atrás

    Natal, Rio Grande do Norte, Brasil Varsity College Tempo inteiro

    Direct Reporting Line:Senior Customer Relations OfficerVarsity College is an educational brand of The Independent Institute of Education (The IIE). The IIE enjoys the reputation of being at the forefront of private higher education in South Africa, and is registered with the Department of Higher Education and Training (DHET) to provide higher education...

  • Operador de Telemarketing

    1 semana atrás

    Natal, Rio Grande do Norte, Brasil Its Customer Service Tempo inteiro

    Vaga Operador de TelemarketingTrabalhar 7h por dia com 1h de intervalo, 150h/mês.Atendimento Receptivo.Escala:Segunda a sexta das 07h30 às 14h30.Tipo de vaga: Tempo Integral, Efetivo/CLTSalário: R$1.424,90 por mêsBenefícios: Seguro de vida Valealimentação ValetransporteHorário de trabalho: De segunda à sextafeira Turno diárioTipos de pagamento...

  • Oral Care Consultant

    2 semanas atrás

    Natal, Rio Grande do Norte, Brasil Colgate-Palmolive Tempo inteiro

    No Relocation Assistance Offered Natal, Rio Grande do Norte, BrazilDo you want to come to work with a smile and leave with one as well? In between those smiles, your day consists of working in a global organization, continually learning and collaborating, having stimulating discussions, and making impactful contributionsIf this is how you see your career,...

  • Team Leader: Helpline

    1 semana atrás

    Natal, Rio Grande do Norte, Brasil Hollywoodbets Tempo inteiro

    Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa's biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that's just the beginning. Our talented Team is on a mission to increase our global footprint,...

  • Service Area Assistant Bakery

    2 semanas atrás

    Natal, Rio Grande do Norte, Brasil Pay Group Tempo inteiro

    Service Area Assistant Bakery page is loaded Service Area Assistant Bakery Apply remote type Fully On-Site locations Kwadukuza - KwaZulu-Natal time type Full time posted on Posted 2 Days Ago job requisition id JR101755 It's fun to work in a company where people truly BELIEVE in what they're doing NMBU-NCVTEListen to customer requests, provide the required...

  • Food Service Assistant

    1 semana atrás

    Natal, Rio Grande do Norte, Brasil Empact Group Tempo inteiro

    The Main Purpose of the jobTo perform a variety of tasks associated with food production, front of house services and any general support required with regard to all Health & Safety and Food Safety regulations.Education and Experience required:Working experience in Hospitality Industry is essentialMatric essentialCustomer service experience is an...

  • Service Area Assistant Fruit

    1 semana atrás

    Natal, Rio Grande do Norte, Brasil Pay Group Tempo inteiro

    Service Area Assistant Fruit & Veg page is loaded Service Area Assistant Fruit & Veg Apply remote type Fully On-Site locations Kwadukuza - KwaZulu-Natal time type Full time posted on Posted 2 Days Ago job requisition id JR101809 It's fun to work in a company where people truly BELIEVE in what they're doing NMBU - NCVTETo manage resources in order to maximize...

  • Agente de Portaria

    1 semana atrás

    Natal, Rio Grande do Norte, Brasil ARGOS PORTARIA DIGITAL Tempo inteiro

    Cargo escolhido: ( AGENTE DE PORTARIA DIGITAL)Pré Requisitos:Ensino médio completoInformáticaExperiência: Mínima de 1 (ano) na área de Portaria Digital.Para a ocupação desta é necessário ter conhecimento em segurança eletrônica (experiência com monitoramento de alarme, monitoramento CFTV, operação em portaria digital, conhecimento em...

  • Copywriter

    1 semana atrás

    Natal, Rio Grande do Norte, Brasil Portus Digital Tempo inteiro

    Estamos em busca de um Copywriter, para fazer parte do time da SM Group, empresa especializada em estratégia empresarial e marketing médico, oferecendo soluções sob medida para o sucesso dos clientes. Com serviços de assessoria completa e mentoria personalizada, busca transformar os objetivos dos clientes em realidade, ajudando-os a se destacar no...

  • Operador de Monitoramento

    1 semana atrás

    Natal, Rio Grande do Norte, Brasil ARGOS PORTARIA DIGITAL Tempo inteiro

    Cargo escolhido: OPERADOR DE MONITORAMENTO ( AGENTE DE PORTARIA DIGITAL)**Pré Requisitos:Ensino médio completoInformáticaExperiência:Para a ocupação desta é necessário ter conhecimento em segurança eletrônica (experiência com monitoramento de alarme, monitoramento CFTV, operação em portaria remota, conhecimento em informática, experiência com...

  • Operador de Monitoramento

    2 semanas atrás

    Natal, Rio Grande do Norte, Brasil ARGOS PORTARIA DIGITAL Tempo inteiro

    Cargo escolhido: ( OPERADOR DE MONITORAMENTO)Pré Requisitos:Ensino médio completoTelemarketingInformáticaPossui HabilitaçãoExperiência: Mínima de 1 (ano) na área de Monitor InternoPara a ocupação desta é necessário ter conhecimento em segurança eletrônica (experiência com monitoramento de alarme, monitoramento CFTV, operação em portaria...

  • Monitor Interno

    1 semana atrás

    Natal, Rio Grande do Norte, Brasil ARGOS PORTARIA DIGITAL Tempo inteiro

    Cargo escolhido: ( Monitor Interno )Pré Requisitos:Ensino médio completoInformáticaPossui HabilitaçãoExperiência: Mínima de 1 (ano) na área de Monitor InternoPara a ocupação desta é necessário ter conhecimento em segurança eletrônica (experiência com monitoramento de alarme, monitoramento CFTV, operação em portaria digital, conhecimento em...

  • Cx Specialist

    1 semana atrás

    Natal, Rio Grande do Norte, Brasil The Unlimited Tempo inteiro

    We're on the hunt for a CX Specialist to dive deep into the pulse of our dynamic user base, deciphering their desires, and not just meet but surpass their expectations. Be the driving force steering the entire business towards a tech-infused future, ensuring every team is not just aligned but driven to deliver on our brand strategy.Your mission:Craft a...

  • Senior Operations Manager

    2 semanas atrás

    Natal, Rio Grande do Norte, Brasil The Unlimited Tempo inteiro

    We're on the hunt for a Senior Operations Manager who will collaborate with the Customer team, ensuring that customers receive a high level of support and satisfaction using robust operational processes for all Claims, Customer service and Customer Rewards operations and during the use of Systems to effectively support these operations.What you will do:...

  • Auxiliar de Vendas Digitais

    2 semanas atrás

    Natal, Rio Grande do Norte, Brasil Gentil Negócios Participações Societárias Tempo inteiro

    SOBRE A GENTIL NEGÓCIOS Em 2010, a família Gentil criou a Gentil Negócios, uma empresa que já nasceu com 40 anos de know-how em gestão de franquias e varejo. Com sedes em Natal, São Luís e São Paulo, o grupo vem trabalhando em três vertentes de atuação: franchising, varejo físico e varejo digital, o braço de inovação e novos negócios. O...