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Community Manager

3 meses atrás

Brasília, Distrito Federal, Brasil Agência CACAU Tempo inteiro
:

Atividades:

  • Principais atividades:
gerenciar, monitorar, moderar e dimensionar a comunidade;

  • Monitorar comentários de posts dos clientes nas plataformas IG, FB, YT, TIKTOK, Linkedin, entre outras;
  • Criatividade para sugerir respostas e direcionálas corretamente para os seguidores, dentro do tom de voz préestabelecido para a marca;
  • Controle de cronograma de postagens;
  • Alimentar time de BI com dados coletados em monitoramentos;
  • Coletar sugestões indicadas nos comentários para planejamento dos conteúdos futuros;
  • Acompanhar tendências e identificar oportunidades com influenciadores;
  • Ajudar a gerenciar crises;
  • Produção de conteúdo a partir da direção estratégica traçada pelo Community strategist;
  • Excelente habilidade de redação para criar conteúdo envolvente;
  • Conhecimento profundo das características e algoritmos das principais plataformas de redes sociais;
  • Relatórios de desempenho de redes sociais

Requirements:
Graduação em Marketing, Publicidade e Propaganda, Jornalismo ou cursos correlatos;Conhecimento avançado em Pacote Office e ferramentas de apresentação;Capacidade de discernir, comunicar e defender as diretrizes da comunidade online;Bom relacionamento, organização de processos e habilidades multitarefas

Desired Skills:

Domínio de ferramentas para análise e monitoramento de métricas;Conhecimento em plataformas de mídia;Conhecimentos de mídia para revisão estratégia de impulsionamento.