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Customer Solutions Mgr- External Affirmative
3 meses atrás
As an Amazon Web Services (AWS) Customer Solutions Manager you will be responsible for helping guide AWS customers along their multi-year journey to the cloud.
In this new, highly visible, role you will be ensuring that all AWS teams are working together effectively and efficiently to deliver outcomes for the customer.
You will be a critical partner to our customers, leveraging your experience with large scale cloud transformations and helping shepherd them through their stages of AWS adoption.
You will interface with customer and AWS leadership, driving collaboration between the other core account groups (Sales, Support, Solutions Architecture and Professional Services), product/engineering teams, and customer teams, planning and supporting major workload migrations.
The execution of education plans, roadmap to business outcome alignments, Executive Briefing Sessions, and go-live events and transitions are a few items owned by the SDM that are critical to the success of our customer's cloud journey.
You are encouraged to think big, invent and take ownership on customer challenges.You will not only bring the best of AWS/ Amazon to our customers, you will proactively help solve the customer's challenges through new ideas, tools and mechanisms.
Successful candidates will have a strong technical background, be detail driven, have excellent problem solving abilities, and be exemplary communicators both at the executive and project team level.
Your enterprise cloud experience and operational excellence will influence the team's decisions, provide insight, and help drive secure and robust solutions.
You will evangelize AWS services and influence customers for adopting them.You should be passionate about delivering a great customer experience by deploying AWS solutions and driving innovation, and also be obsessed with contributing to the day-to-day management of the customers successful migration to AWS.
AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.
AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.
About the teamDiverse Experiences
Amazon values diverse experiences.
Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply.
If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWSAmazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform.
We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life BalanceWe value work-life harmony.
Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture.
When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.Inclusive Team Culture
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our
uniqueness.
Mentorship and Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer.
That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better- rounded professional.
We are open to hiring candidates to work out of one of the following locations:Sao Paulo, SP, BRA BASIC QUALIFICATIONS - Bachelor's degree in Computer Science, Engineering, Math, Operations Research, or a related field or 5 years of large scale IT deployment or program experience.
- 3+ years of experience with enterprise scale infrastructure or developmentbased cloud programs/projects
- 5+ years' experience in enterprise IT, either as a vendor, consultant or have prior experience working with or managing technical programs
- Ability to communicate fluently in Portuguese+English in technical and business settings (verbal and written).