Channel Partner Support Rep, Ii

1 semana atrás

São Paulo, São Paulo, Brasil Zebra Technologies Tempo inteiro

Remote Work:
Hybrid

Overview:


The primary purpose of the Channel Partner Support Representative II is to provide a centralized point of contact for all partners and Zebra Sales personnel as related to the PartnerConnect program.

The role provides daily support to Zebra PartnerConnect program members and sales personnel for partner program tools, systems and processes utilized to conduct business with Zebra.

The position is responsible for handling all inquiries and supports training and access for partners on program tools.

This role manages outbound calls as needed for the partner program and data and information accuracy for partners and distributors.


Responsibilities:

  • Provide a single point of contact for Zebra's partner community and sales team for all inquiries related to the PartnerConnect program, program benefits and administration.
  • Collaborate with other internal teams to ensure non program related inquiries are directed/resolved as appropriate.
  • Proactively engage partners to ensure annual compliance completed
  • Works with partners to on
- and off-board and understand the PartnerConnect program

  • Assist partners with a variety of tool access and navigation.
  • Deal Registration administration, vetting, processing, and issue troubleshooting/resolution.
  • Influence Registration review and processing.
  • Partner administrator account set up, tool access requests, partner account maintenance, contact management.
  • Troubleshoot and resolve PartnerGateway log in issues experienced by partners.
  • Works to resolve partner issues with tools and processes, escalate as appropriate, if necessary, coordinates resolution
  • Account merges / acquisitions processing. Review accounts, understand merge process. Initiate and process account merges as appropriate. Account cleanup/deduplication. Review and process company name and address changes.
  • Active participation in system testing
  • Reporting, management and delivery of ongoing program requirements

Qualifications:

Preferred Education:
BA/BS degree in relatable field or equivalent work experience.

Preferred Work Experience (years): 1-2 years of experience in customer support and administration.

Key Skills and Competencies:

  • Team player
  • Action oriented
  • Customer focused
  • Results driven
  • Strong problem solving
  • Excellent time and task management
  • CRM/PRM knowledge
  • Excel/PowerPoint/Salesforce
  • Channel program administration
  • Awareness of regional and cultural differences
  • Excellent written/verbal communications
  • Calm and confident telephone manner
  • Multitasking abilities
  • Attention to detail and accuracy a must

  • Channel Partner Support Rep, II

    1 semana atrás

    São Paulo, São Paulo, Brasil Zebra Tempo inteiro

    Remote Work: HybridOverview: At Zebra, we push the boundaries to shape the future of work, reinventing how businesses operate and driving progress in society. Join our community of changemakers and innovators at the forefront of business, where we develop cutting-edge technologies and solutions to enhance visibility, connectivity, and intelligence for better...

  • Channel Partner Support Rep, Ii

    1 semana atrás

    São Paulo, São Paulo, Brasil Zebra Technologies Tempo inteiro

    Remote Work: HybridOverview:At Zebra, we extend the edge of possibility by shaping the future of work on the front line—reinventing how businesses run and moving society forward.We are a community of changemakers, innovators and doers who come together to deliver a performance edge to the front line of business. We develop new technologies and create new...

  • Channel Partner Support Rep, Ii

    1 semana atrás

    São Paulo, São Paulo, Brasil Zebra Technologies Tempo inteiro

    Remote Work:Hybrid Overview: At Zebra, we are a community of innovators who come together to create new ways of working to make everyday life better. United by curiosity and care, we develop dynamic solutions that anticipate our customer's and partner's needs and solve their challenges. Being a part of Zebra Nation means being seen, heard, valued, and...

  • Partner & Channel Sales Manager

    1 semana atrás

    São Paulo, São Paulo, Brasil Denodo Technologies Tempo inteiro

    Company DescriptionJob Description:The OpportunityDenodo is looking for a creative, focused, well-organized and highly-motivated individual to drive their Partner and Channel Sales. In this role you will win, maintain and expand relationships with resellers, system integrators, consulting and technology partners and be responsible for achieving indirect...

  • Analyst, Partner Support

    1 semana atrás

    São Paulo, São Paulo, Brasil Luminate Tempo inteiro

    ROLEThe Analyst, Partner Support is a critical hire for our Partner Support function. The Analyst will work closely with the global Partner Support team in an operational role to implement and support initiatives to help our grantee partners become more impactful. This role will support our team's administrative and project management capabilities....

  • Inside Channel Led Seller

    1 semana atrás

    São Paulo, São Paulo, Brasil Nutanix Tempo inteiro

    The Opportunity We are looking for an accomplished Channel Led Sales Representative (Fluent in Portuguese and Spanish) who will be responsible for supporting our Value-Added Resellers within a defined Channel Led sales account segment.Your primary focus will be to support partners in sales activities such as:deal registration approvals, lead...

  • Inside Channel Led Seller

    1 semana atrás

    São Paulo, São Paulo, Brasil Nutanix Tempo inteiro

    **_Hungry, Humble, Honest, with Heart- **The OpportunityWe are looking for an accomplished Channel Led Sales Representative (Fluent in Portuguese and Spanish) who will be responsible for supporting our Value-Added Resellers within a defined Channel Led sales account segment.Your primary focus will be to support partners in sales activities such as: deal...

  • Virtual Channel Partner Marketing Manager

    1 semana atrás

    São Paulo, São Paulo, Brasil Onboard Crm Tempo inteiro

    As a Virtual Channel Partner Marketing Manager (VCPMM) you will work with a specific set of consulting, reseller and ISV partners in the planning and execution of their marketing plans and campaigns. You will build and manage relationships with these partners to inform, advise and coach them to create and implement their strategic marketing decisions. You...

  • General Manager Channel Partner South Latam

    Há 7 dias

    São Paulo, São Paulo, Brasil Istituto Marangoni Tempo inteiro

    Wondering what's within Beckman Coulter Diagnostics? Take a closer look. At first glance, you'll see that for more than 80 years we've been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We're building a culture that celebrates backgrounds,...

  • General Manager Channel Partner South Latam

    1 semana atrás

    São Paulo, São Paulo, Brasil Istituto Marangoni Tempo inteiro

    General Manager Channel Partner South Latam BRL Wondering what's within Beckman Coulter Diagnostics? Take a closer look.At first glance, you'll see that for more than 80 years we've been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We're...

  • Virtual Channel Partner Marketing Manager

    Há 7 dias

    São Paulo, São Paulo, Brasil Onboard Crm Tempo inteiro

    As a Virtual Channel Partner Marketing Manager (VCPMM) you will work with a specific set of consulting, reseller and ISV partners in the planning and execution of their marketing plans and campaigns. You will build and manage relationships with these partners to inform, advise and coach them to create and implement their strategic marketing decisions. You...

  • Virtual Channel Partner Marketing Manager

    1 semana atrás

    São Paulo, São Paulo, Brasil Onboard Crm Tempo inteiro

    As a Virtual Channel Partner Marketing Manager (VCPMM) you will work with a specific set of consulting, reseller and ISV partners in the planning and execution of their marketing plans and campaigns. You will build and manage relationships with these partners to inform, advise and coach them to create and implement their strategic marketing decisions. You...

  • Inside Channel Led Seller

    1 semana atrás

    São Paulo, São Paulo, Brasil Nutanix Tempo inteiro

    We are looking for an accomplished Channel Led Sales Representative (Fluent in Portuguese and Spanish) who will be responsible for supporting our Value-Added Resellers within a defined Channel Led sales account segment.Your primary focus will be to support partners in sales activities such as:deal registration approvals, lead qualification, prospecting,...

  • Inside Channel Led Seller

    4 semanas atrás

    São Paulo, São Paulo, Brasil Nutanix Tempo inteiro

    Hungry, Humble, Honest, with HeartThe OpportunityWe are looking for an accomplished Channel Led Sales Representative (Fluent in Portuguese and Spanish) who will be responsible for supporting our Value-Added Resellers within a defined Channel Led sales account segment. Your primary focus will be to support partners in sales activities such as: deal...

  • Inside Channel Led Seller

    3 semanas atrás

    São Paulo, São Paulo, Brasil Nutanix Tempo inteiro

    Hungry, Humble, Honest, with HeartThe OpportunityWe are looking for an accomplished Channel Led Sales Representative (Fluent in Portuguese and Spanish) who will be responsible for supporting our Value-Added Resellers within a defined Channel Led sales account segment. Your primary focus will be to support partners in sales activities such as: deal...

  • Inside Channel Led Seller

    3 semanas atrás

    São Paulo, São Paulo, Brasil Nutanix Tempo inteiro

    Hungry, Humble, Honest, with HeartThe OpportunityWe are looking for an accomplished Channel Led Sales Representative (Fluent in Portuguese and Spanish) who will be responsible for supporting our Value-Added Resellers within a defined Channel Led sales account segment. Your primary focus will be to support partners in sales activities such as: deal...

  • Inside Channel Led Seller

    1 semana atrás

    São Paulo, São Paulo, Brasil Nutanix Tempo inteiro

    Hungry, Humble, Honest, with HeartThe OpportunityWe are looking for an accomplished Channel Led Sales Representative (Fluent in Portuguese and Spanish) who will be responsible for supporting our Value-Added Resellers within a defined Channel Led sales account segment. Your primary focus will be to support partners in sales activities such as: deal...

  • Inside Channel Led Seller

    3 semanas atrás

    São Paulo, São Paulo, Brasil Nutanix Tempo inteiro

    Hungry, Humble, Honest, with HeartThe OpportunityWe are looking for an accomplished Channel Led Sales Representative (Fluent in Portuguese and Spanish) who will be responsible for supporting our Value-Added Resellers within a defined Channel Led sales account segment. Your primary focus will be to support partners in sales activities such as: deal...

  • Channel Account Manager

    1 semana atrás

    São Paulo, São Paulo, Brasil Forescout Technologies Inc. Tempo inteiro

    Who We AreWe envision a world where every cyber asset is seen, secure, and compliant.Forescout Technologies, Inc., a global cybersecurity leader, continuously identifies, protects, and helps ensure the compliance of all managed and unmanaged cyber assets - IT, IoT, IoMT, and OT. For more than 20 years, Fortune 100 organizations and government agencies have...

  • Indirect Channel Partners Project Specialist

    Há 7 dias

    São Paulo, São Paulo, Brasil Gympass Tempo inteiro

    Apply now for a career that puts wellbeing firstGET TO KNOW USWellhub (formerly Gympass*) is a corporate wellness platform that connects employees to the best partners for fitness, mindfulness, therapy, nutrition, and sleep, all included in one subscription designed to cost less than each individual partner. Founded in and headquartered in NYC, we have a...