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Comercial Especialista em Sales Operations

3 meses atrás

Curitiba, Paraná, Brasil Fluency Academy Tempo inteiro
A
_Fluency _é uma edtech que nasceu em 2016 da missão de democratizar o ensino de idiomas

Nós
destravamos o potencial de nossos estudantes e professores para experiênciarem a vida ao máximo.

Nosso jeito Fluency conecta o ensino de qualidade ao entretenimento, sempre buscando novas formas ainda mais incríveis de fazer isso acontecer

Contamos com cursos de idiomas a partir do português, inglês e espanhol. E estamos embarcando em uma nova jornada com o Fluency Future, nosso primeiro curso voltado para programação.

Para nossas oportunidades buscamos pessoas inovadoras, comprometidas, curiosas, apaixonadas por pessoas e pela educação para integrar o nosso time.

Nossa Cultura:

Time plural A+ - Nós somos um time plural, valorizamos e procuramos pessoas talentosas. Contratamos pessoas com quem queremos trabalhar e viver. Diversidade e pluralidade são primordiais.

Sonhadores Obstinados - Acreditamos que sonhar alto é essencial para grandes inovações. Nos comprometemos a ser uma empresa que encoraja a ambição e o pensamento fora da caixa.

Amor pela Educação - Temos paixão por aprender e ensinar. Acreditamos que a educação é a chave para o sucesso e para uma sociedade mais justa e igualitária. Nos comprometemos a ser uma empresa que investe em educação e em inovação.


Somos orientados por resultados - Nosso maior objetivo é transformar as vidas dos estudantes, mas entendemos que não podemos fazer isso em larga escala se não tivermos uma excelente performance.


Nunca perder os bons resultados de vista:
esse é o nosso maior combustível para mudar o mundo.


Constante busca pela excelência - Nós sempre buscamos desafiar nós mesmos e nos superar constantemente, sempre buscando maneiras de fazer as coisas de forma melhor e mais eficiente.

Liderança Humana - Tratar nossos colegas com o respeito que todos merecem. Deixar as pessoas serem quem elas são. Franqueza e transparência são primordiais.


Seja Simples, Seja Consciente - Guia nossa equipe em busca de soluções criativas e eficientes, sempre levando em consideração as limitações financeiras e a realidade do negócio.


Responsabilidades e atribuições

  • Construir dashboards e análises para gerar e fornecer insights acionáveis para melhorar a eficácia das operações do time comercial.
  • Desenvolver e monitorar indicadores de performance das operações de vendas, como GBV, volumes, ticket médio, entre outros.
  • Colaborar com equipes de vendas e de marketing para garantir a integração eficaz de estratégias e iniciativas.
  • Gerenciar sistemas de CRM e outras ferramentas de automação de vendas para garantir dados precisos e relatórios oportunos.
  • Identificar e resolver problemas operacionais para melhorar a eficiência e a eficácia da equipe de vendas.
  • Desenvolver e acompanhar o Sales Force, construindo jornadas de esteiras e funis de vendas dentro da plataforma e suas automações.
  • Configurar e administrar o Marketing Cloud para otimizar a comunicação e as campanhas de vendas.
  • Preparar e estruturar bases de dados para disparos eficazes, garantindo a segmentação e personalização adequadas.
  • Optimização, implementação e documentação de processos.

Requisitos e qualificações

  • Experiência em automação de CRM Sales Force com conhecimento em Marketing Cloud.
  • Sólida trajetória com em análise de dados comerciais, transformandoos em insights acionáveis para melhorar a eficácia das operações do time comercial, com foco em B2C
  • Habilidade de manipulação e análise de dados em banco de dados com SQL.
  • Domínio de Google Sheets ou Excel.
  • Domínio de Looker Studio
  • Experiência com interface com outras áreas como: Marketing, Finance, CX, Tech e People
  • Habilidade para trabalhar em ambientes dinâmicos e de rápida mudança.
  • Habilidade em relacionamento interpessoal, visão sistêmica, resolução de problemas, organização e priorização, capacidade de análise, autonomia, inteligência emocional e empatia.

Diferencial:

  • Experiência na criação e desenvolvimento de treinamentos para a área de vendas.

Informações adicionais

CLT:

Modelo híbrido:
disponibilidade para estar no escritório em Curitiba pelo menos 1 vez/semana, ou mais, conforme necessidades dos projetos em andamento. (Periodicidade Negociável)

Horário de trabalho:
das 09h às 18h de segunda a sexta feira | Sábados das 09h às 13hs

Vale Refeição Caju

Vale Cultura

Plano de Saúde

Plano Odontológico

Zenklub;
Escritório Bilíngue, onde você pode realizar nossos cursos gratuitamente;

Me Poupe:
Curso de finanças

DayOff no seu aniversário

Você está prestes a conhecer uma das maiores edtechs da América Latina.
A
Fluency é uma edtech fundada e sediada em Curitiba, mas sem limitação pela localização.
Contratamos pessoas com quem gostaríamos de trabalhar e viver, seja nesse ou em outro continente.

Hoje, além de idiomas, também o