Quality Improvement Coach

2 semanas atrás


Natal, Rio Grande do Norte, Brasil The Aurum Institute Tempo inteiro
2023/04/11

Reference Number

Description


The QI Coach will provide technical support to Districts and Sub-districts to implement and successfully run Operation Phuthuma nerve centres that are focused on data driven quality improvement problem-solving methodology.


Quality Improvement**:

  • Provide quality improvement technical support to district and subdistrict management teams:
  • Assist is the establishment and running of operation Phuthuma nerve centres.
  • Develop quality improvement capacity within DOH management teams
  • Assist DOH management teams to use data for improvement.
  • Analyzing and interpreting data to identify opportunities for improvement.
  • Design, develop and monitor improvement projects at district, subdistrict and facility level.
  • Capacity building for quality improvement within Aurum and DOH
  • Analyzing data for reporting and project design purposes
  • Assist in implementation of Quality Improvement activities by working collaboratively with a multidisciplinary team to identify gaps in service delivery and to identify and set improvement priorities.
  • Continuous report writing, recordkeeping of all working procedures, identification of gaps, development and implementation of new procedures and standards.
  • Followup on the implementation of changes and comment on improvements, ensure continuous improvement.
  • Guiding and directing stakeholders in the development, implementation and measuring of quality improvement initiatives

Training:

  • Conduct training workshops to build QI knowledge for all levels of DoH staff.
  • Facilitate learning sessions and collaboratives.

Mentoring:

  • Provide formal mentoring to DoH managers and facility level staff, to ensure skills transfer.
  • Capacitate Quality Improvement coaches and manage their daytoday functions accordingly.

Liaise with External and Internal Customers:

  • Develop and maintain excellent working relationships with DoH management teams
  • Form and maintain close working relationships with various specialists within Aurum and other organizations to ensure appropriateness and correctness.
  • Represent Aurum at organisational and external stakeholder meetings.

General:

  • Comply with all safety policies, practices, and procedures according to prescribed procedures and legislation.
  • Report all unsafe activities to Senior Management/Human Resources.
  • Adhere and maintain decision making authority as allocated to the position.
  • Participate in proactive team efforts to achieve departmental and company goals. Adheres to the organisation SOP's, guidelines and confidential agreements.
  • Provide leadership to others through example and sharing of knowledge/skill.

Requirements:

Qualifications

  • An appropriate diploma or degree in Health, Public Health, or related field
  • Certificate in project management.

Work Experience:

  • Significant experience in working with the department of health.
  • Should have significant previous experience and technical knowledge of quality improvement.
  • At least 2 years' experience in quality improvement or related field.

Skills:

-
_Technical, functional and behavioural_

  • Track record of implementing and managing Quality Improvement projects
  • Ability to analysis data for improvement purposes
  • Ability to write reports, business correspondence, and procedure manuals.
  • Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
  • Ability to define problems, collect data, establishes facts and draw valid conclusions.
  • Ability to transfer knowledge in an exciting and comprehendible way
  • Good management skills
  • Facilitation skills
  • Mentoring skills
  • Train the trainer skills
  • Advanced verbal and written communication skills in English
  • Excellent organizing skills
  • Ability to work in a team context.
-
Knowledge:

  • Proficient personal computer skills including electronic mail, record keeping, routine database activity, word processing, spread sheet and graphics.
Closing date:15 April 2023

  • Work Level
  • Skilled
  • Job Type
  • Permanent
  • Salary
  • Market Related
  • EE Position
  • No
  • Location
  • Kwazulu Natal

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