Customer Support

2 semanas atrás


São Paulo, São Paulo, Brasil TAM Aviação Executiva Tempo inteiro
Já imaginou trabalhar em uma empresa pioneira do mercado?

Então junte-se à equipe da TAM Aviação Executiva

Estamos em busca de um estagiário para atuar como
Customer Support, em nossa unidade localizada no Aeroporto de Jundiaí.

Ficou interessado? Cadastre seu currículo agora mesmo, e venha fazer parte desse time de sucesso

Responsabilidades e atribuições

  • Buscar informações interna e externamente na empresa de modo proativo para garantir o atendimento das necessidades com eficiência e eficácia;
  • Atuar como principal ponto de contato do cliente com a TAM Executiva quando a aeronave se encontrar em manutenção não programada, mantendo o cliente atualizado quanto à manutenção da sua aeronave;
  • Consultar preços de materiais nos sistemas dos fornecedores, bem como solicitar cotações para a equipe de Compras;
  • Negociar internamente a execução de serviços;
  • Agir na emissão de documentos de viagem e hospedagem para técnicos para atendimento de missões fora de base;
  • Coordenar atendimento fora de base contatos e autorizações de aeroportos, hangares, etc.
  • Garantir a criação de documentos para execução de manutenção das aeronaves;
  • Negociar a aprovação de serviços junto ao cliente;
  • Solicitar o envio de equipamentos de aeronaves em manutenção para oficinas terceirizadas;

Requisitos e qualificações Estamos em busca de pessoas que**:

  • Possuam curso superior completo ou cursando em Engenharia, Administração, Marketing ou áreas correlatas;
  • Conhecimento no idioma Inglês;
  • Conhecimento em pacote MS Office;
  • Perfil proativo e com experiência em relacionamento com o cliente.

Informações adicionais Na TAM, você vai poder contar com**:

  • Salário fixo;
  • Assistência Médica;
  • Assistência Odontológica;
  • Restaurante no local;
  • Vale Alimentação;
  • Vale Transporte;
  • Convênio SESC;
  • Dayoff;
  • Seguro de Vida;
  • Previdência Privada.

Jornada:
Horário comercial.

Modelo de trabalho
:
Presencial
.

A TAM Aviação Executiva é uma empresa com mais de 60 anos de experiência no mercado brasileiro. Nosso objetivo é oferecer a mais completa solução em aviação executiva aos nossos clientes.


Diferentemente de empresas que prestam serviços para voos comerciais, a TAM atua em diversas frentes com aeronaves executivas, como jatos, helicópteros e turbo-hélices.


Trabalhar na TAM é sinônimo de fazer parte da uma equipe altamente qualificada e que trabalha com soluções que se adequam às necessidades dos clientes, incluindo manutenção, gerenciamento, fretamento, administração de aeronaves, venda de treinamentos e FBO* doméstico e internacional (*_Fixed-base Operator (FBO) é a área que possibilita o atendimento de pista, hangaragem e handling, mantendo as aeronaves em uma área coberta e segura dentro dos hangares).

_


Inovação, Tecnologia, Modernidade e Excelência no Atendimento ao Cliente são os pilares que movem nosso trabalho, com foco no aperfeiçoamento e melhoria contínua em todos os processos.

Cadastre seu currículo e venha fazer parte do nosso time
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