Inside Sales Representative
Há 7 dias
We're in need of a motivated, target-driven, confident, and dynamic Inside Sales Representative to work as an Independent Contractor from home. We offer a base salary of R$ 2,500.00 per month plus additional sales incentives (R$300 to R$1000 monthly).
You will handle incoming calls, provide estimates, schedule cleanings, respond to emails, communicate with clients via text, and coordinate field teams. Your primary goal is to ensure an exceptional customer experience from the first interaction, as well as proactively engage to foster long-term client relationships. Our focus is on customer retention and delivering efficient, friendly support.
JOB ROLE:
- Remote position for an Inside Sales Representative at a US-based cleaning company, open to candidates worldwide with STRONG ENGLISH and PORTUGUESE skills for remote work. Responsibilities include acquiring new customers, inputting them into the system, offering estimates, and delivering customer support via phone, email, text, and chat. You will also liaise with new and existing cleaners to arrange their schedules, fostering positive relationships with both cleaners and customers.
- PROFICIENCY IN PORTUGUESE & ENGLISH IS ESSENTIAL (Knowledge of Spanish is advantageous)
- REQUIRED: Reliable INTERNET CONNECTION
- REQUIRED: Suitable WORKING COMPUTER EQUIPPED WITH HEADPHONES
- AVAILABILITY: Full-time role, Monday to Saturday, from 8AM to 7PM (sao paulo time) (8-hour shift with 1-hour lunch break)
MAIN RESPONSIBILITIES:
- Handle incoming calls from potential and existing clients,
- Promote cleaning services to clients, outlining different packages and offerings,
- Coordinate and assign cleaners to customers,
- Send job confirmations to cleaners via text and address any queries they may have,
- Offer support via email, phone, and text, and input data into the CRM system,
- Contact clients for updates or documentation exchange.
REQUIREMENTS & QUALITIES:
- Proficiency in using various digital tools such as Google Drive, texting platforms, VOIP calling via computer headset, CRM software, Excel, and WhatsApp. Experience with Front and Slack is a plus.
- Previous experience in CUSTOMER SALES AND MANAGEMENT is beneficial.
- Detail-oriented, accurate, and prompt individuals are preferred. Organizational skills are crucial for this role, ensuring tasks are completed thoroughly and accurately.
TECH & COMMUNICATION:
All work will be conducted through your web browser. You will have access to our CRM system, texting service, VOIP phone, etc. New agents will undergo a 2-week paid training prior to starting.
ABOUT US:
We are a reputable cleaning agency specializing in top-tier residential and commercial cleaning services. Established in 2013, we are growing rapidly and seeking dedicated, positive team members like you to join us. While large corporations may treat you as just a number, at My Cleaning Angel, we treat you like family. We are committed to helping you build a prosperous life, whether it involves starting a family, owning a home, taking vacations, or supporting your children.
Our services include various residential cleaning options such as standard and deep cleaning, move-in and move-out cleaning, post-construction and renovation cleaning, as well as vacation rental cleaning and recurring services (weekly, bi-weekly, monthly).
My Cleaning Angel
site :
- linkedin :
This role serves as the entry-level position for an Inside Sales Representative with a starting salary of R$2500 plus sales bonuses averaging from R$300 to R$1000 monthly. On average, our Sales Representatives earn between R$2500 to R$3500 per month in the entry-level role, while experienced Managers can make over R$7000 monthly with 3-4 years of experience.
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