Technical Expert Engineer–VISA

1 semana atrás

Cidade Monções, Brasil Orange Business Services Tempo inteiro

about the role

Technical Expert Engineers are the highest level of Expertise in Orange Global Platforms & Services Operations for the Systems/Network Services Release, Change and Problem Management processes. Technical Expert Engineers are engaged in a reactive manner to troubleshoot and resolve the most complex Systems, Network and Customer Services problems in the Orange worldwide Software Defined Network (SDN) and Cloud infrastructures. In a proactive manner they are responsible to support the systems release management evolution, and to develop and implement plans that will prevent problems to happen or will avoid reoccurrence. This position is part of the Global VISA SC (Virtualized Infrastructure and Systems Adminitration Expert Skill Center) virtual team with positions in Virginia-USA, Brazil, France and India.

In this role you will have the following responsibilities:

Reactive functions:

Permanently resolve Systems & Network Services problems related to systems and network infrastructures (IaaS & CaaS - Infrastructure & Container-as-a- Service). Engage with appropriate departments (Engineering, Planning, Regional Deployment, VPN (Virtual Private Network) owners and customers configuration teams) to permanently resolve capacity, design or operational issues. Engage when required with external Vendors to resolve H/W defects or S/W (software bugs). Support Business Support team to develop TIR (Technical Incident Report), RCA (Root Cause Analysis) or SIP (Service Improvement Plan) based on business needs or customer requirements

Proactive functions:

Regular Quality of Service reviews/meeting with Engineering, Planning or Vendors. Build and execute pilot phases for new S/W, H/W or features on the shared Infrastructure Contribute to New Services creation process (Specify, Build, Validation and Acceptance), providing Operation requirements and acceptance criteria for future optimal operability Monitor systems and network perform & develop plans with Engineering to address performance issues. Support high Impact & complex changes to the Platform's and Systems' infrastructure. Share operational experience and best troubleshooting practices, to increase the global VISA Skill Center expertise and performance Provide on-the-job training to other Operation groups for new Platform & Services, this includes the creation of related materials or lab scenarios as required. Identify and develop creative ways for improving technical expert support, tools and processes. Build urgent and short-term improvement plans to mitigate impact of temporary S/W defects or monitoring gaps.

about you

Additional desired skills/knowledge

Analytical mindset and ability to resolve problems quickly. Excellent communication skills in verbal and written English. Ability to work under stressful condition. Capability to work in a global, changing and multicultural environment. Requirement to work weekends, holidays on site or on call. Teleworking

additional information

The benefits of being Orange

Orange Business was certified as one of the best companies to work by the Great Place to Work Institute from 2012 to 2015. Since 2016, Orange has been awarded as the Top Employer Brazil. The comprehensive independent research revealed that the Company provides excellent employee conditions, nurtures and develops talent throughout all levels of the organization, and has demonstrated its leadership status in the HR environment, always striving to optimize its employment practices and to develop its employees. And since 2015, Brazil has been recognized by the Gender Equality & Diversity for European and International Standard Certification.

Because Orange Business hires the best people, we work hard to provide benefits that make their lives better, so we offer a comprehensive benefit program which features:

Medical plan Dental plan Life insurance Meal allowance Transportation allowance Bonus plan Gympass Day care Private pension fund Birthday gift (day off) Give a day, get a day (day off) Maternity Leave (6 months) Paternity Leave (15 days) Orange Employee Solutions (psychological and legal assistance) Shiatsu Labor gymnastic Teleworking Reimbursement

contract

Regular

  • Technical Expert Engineer–VISA

    4 semanas atrás

    Cidade Monções, Brasil Orange Business Services Tempo inteiro

    about the role Technical Expert Engineers are the highest level of Expertise in Orange Global Platforms & Services Operations for the Systems/Network Services Release, Change and Problem Management processes. Technical Expert Engineers are engaged in a reactive manner to troubleshoot and resolve the most complex Systems, Network and Customer...

  • Technical Expert Engineer–VISA

    3 semanas atrás

    Cidade Monções, Brasil Orange Business Services Tempo inteiro

    about the role Technical Expert Engineers are the highest level of Expertise in Orange Global Platforms & Services Operations for the Systems/Network Services Release, Change and Problem Management processes. Technical Expert Engineers are engaged in a reactive manner to troubleshoot and resolve the most complex Systems, Network and Customer...

  • Solution Architect

    2 meses atrás

    Cidade Monções, Brasil Orange Business Services Tempo inteiro

    about the role Within the Solutions division of Orange Business, the Solution Architect plays a key role in the Bid Process being accountable for the Solution Design of all opportunities in the region. As a Solution Architect, you will be at the heart of our Pre-Sales and Bid pursuit cycle, following a rigid timeline to qualify, design and cost the...

  • Solution Architect

    2 meses atrás

    Cidade Monções, Brasil Orange Business Services Tempo inteiro

    about the role Within the Solutions division of Orange Business, the Solution Architect plays a key role in the Bid Process being accountable for the Solution Design of all opportunities in the region. As a Solution Architect, you will be at the heart of our Pre-Sales and Bid pursuit cycle, following a rigid timeline to qualify, design and cost...

  • Test Engineer I

    Há 7 dias

    Cidade Nova, Brasil TechnipFMC Tempo inteiro

    Test Engineer I Location: Hyderabad, IN Employment type: Employee Place of work: Office Offshore/Onshore: Onshore TechnipFMC is committed to driving real change in the energy industry. Our ambition is to build a sustainable future through relentless innovation and global collaboration – and we want you to be part of it. You’ll be joining a culture...

  • Senior Engineer

    1 semana atrás

    Cidade Nova, Brasil TechnipFMC Tempo inteiro

    Senior Engineer - Subsea Products Location: Hyderabad, IN Employment type: Employee Place of work: Office Offshore/Onshore: Onshore TechnipFMC is committed to driving real change in the energy industry. Our ambition is to build a sustainable future through relentless innovation and global collaboration – and we want you to be part of it. You’ll...

  • Lead Engineer I

    2 semanas atrás

    Cidade Nova, Brasil TechnipFMC Tempo inteiro

    Lead Engineer I - Subsea Products Location: Hyderabad, IN Employment type: Employee Place of work: Office Offshore/Onshore: Onshore TechnipFMC is committed to driving real change in the energy industry. Our ambition is to build a sustainable future through relentless innovation and global collaboration – and we want you to be part of it. You’ll be...

  • Engineer II

    2 semanas atrás

    Cidade Nova, Brasil TechnipFMC Tempo inteiro

    Engineer II Location: Hyderabad, IN Employment type: Employee Place of work: Office Offshore/Onshore: Onshore TechnipFMC is committed to driving real change in the energy industry. Our ambition is to build a sustainable future through relentless innovation and global collaboration – and we want you to be part of it. You’ll be joining a culture that...

  • Engineer II

    Há 6 dias

    Cidade Nova, Brasil TechnipFMC Tempo inteiro

    Engineer II Location: Hyderabad, IN Employment type: Employee Place of work: Office Offshore/Onshore: Onshore TechnipFMC is committed to driving real change in the energy industry. Our ambition is to build a sustainable future through relentless innovation and global collaboration – and we want you to be part of it. You’ll be joining a culture...

  • Installation Engineer II

    2 semanas atrás

    Cidade Nova, Brasil TechnipFMC Tempo inteiro

    Installation Engineer II Location: Hyderabad, IN Employment type: Employee Place of work: Office Offshore/Onshore: Onshore TechnipFMC is committed to driving real change in the energy industry. Our ambition is to build a sustainable future through relentless innovation and global collaboration – and we want you to be part of it. You’ll be joining a...

  • Quality Engineer

    Há 7 dias

    Cidade Nova, Rio de Janeiro, Brasil TechnipFMC Tempo inteiro

    Quality Engineer - Large Fabrication Location: Kongsberg, NO Employment type: Employee Place of work: Hybrid Offshore/Onshore: Onshore TechnipFMC is committed to driving real change in the energy industry. Our ambition is to build a sustainable future through relentless innovation and global collaboration – and we want you to be part of it. You'll be...

  • Lead Engineer I

    Há 3 dias

    Cidade Nova, Brasil TechnipFMC Tempo inteiro

    Lead Engineer I - Subsea Products Location: Hyderabad, IN Employment type: Employee Place of work: Office Offshore/Onshore: Onshore TechnipFMC is committed to driving real change in the energy industry. Our ambition is to build a sustainable future through relentless innovation and global collaboration – and we want you to be part of it. You’ll be...

  • Applus IDIADA Math Modeler

    Há 5 dias

    Cidade Ocidental, Brasil ApplusIDIADA1 Tempo inteiro

    Descrição da empresa Multinacional Espanhola presente em mais de 20 países, especializada na prestação de serviços de engenharia automotiva. Atua no Brasil há mais de 10 anos e tem aproximadamente 250 profissionais atuando nacionalmente com serviços de desenvolvimento de produto para montadoras e autopeças.   Descrição do emprego...

  • IPSE - AME Regional Manager

    Há 7 dias

    Cidade Monções, Brasil Orange Business Services Tempo inteiro

    about the role The International Presales Enablement (IPSE) plays a key role in providing solution design & validation support to presales & consulting teams across the regions and territories within International Zone and is looking after global Presales Practice for all International Presales professionals. Our mission is to bring simplicity...

  • Quality Engineer

    2 semanas atrás

    Cidade Nova, Brasil TechnipFMC Tempo inteiro

    Quality Engineer - Large Fabrication Location: Kongsberg, NO Employment type: Employee Place of work: Hybrid Offshore/Onshore: Onshore TechnipFMC is committed to driving real change in the energy industry. Our ambition is to build a sustainable future through relentless innovation and global collaboration – and we want you to be part of it. You’ll be...

  • Specialist Engineer

    1 semana atrás

    Cidade Nova, Brasil TechnipFMC Tempo inteiro

    Specialist Engineer -Ancillaries (F&U) Location: Rio de Janeiro - ECO Sapucai, BR Employment type: Employee Place of work: Hybrid Offshore/Onshore: Onshore TechnipFMC is committed to driving real change in the energy industry. Our ambition is to build a sustainable future through relentless innovation and global collaboration – and we want you to be...

  • BRASIL - TÉCNICO (A) SERVIÇOS I - BELO HORIZONTE

    3 semanas atrás

    Cidade Nova, Brasil Otis College of Art and Design Tempo inteiro

    Date Posted: 2024-05-08 Country: Brazil Location: LOC6005: R Gonçalo Coelho, 63 – Bairro Cidade Nova – Belo Horizonte – MG – CEP 31170-040 Vaga: Técnico(a) de Serviços I Horário e Local de Trabalho: De segunda-feira a sexta-feira, das 07:30 às 17h18, em Belo Horizonte (BH)  A importância do seu papel em nossa equipe: Quem...

  • BRASIL - TÉCNICO (A) SERVIÇOS I - BELO HORIZONTE

    1 semana atrás

    Cidade Nova, Brasil Otis College of Art and Design Tempo inteiro

    Date Posted: 2024-05-08 Country: Brazil Location: LOC6005: R Gonçalo Coelho, 63 – Bairro Cidade Nova – Belo Horizonte – MG – CEP 31170-040 Vaga: Técnico(a) de Serviços I Horário e Local de Trabalho: De segunda-feira a sexta-feira, das 07:30 às 17h18, em Belo Horizonte (BH)  A importância do seu papel em nossa equipe: Quem...

  • brasil - técnico (a) serviços i - belo horizonte

    Há 7 dias

    Cidade Nova, Rio de Janeiro, Brasil Otis College of Art and Design Tempo inteiro

    Date Posted: Country: Brazil Location: LOC6005: R Gonçalo Coelho, 63 – Bairro Cidade Nova – Belo Horizonte – MG – CEP Quer fazer parte da empresa que mais move pessoas no mundo? A Otis é líder mundial na fabricação, instalação e serviços de elevadores e escadas rolantes. Movimentamos 2,3 bilhões de pessoas por dia e mantemos...

  • BRASIL - TÉCNICO (A) SERVIÇOS I - BELO HORIZONTE

    3 semanas atrás

    Cidade Nova, Brasil Otis College of Art and Design Tempo inteiro

    Date Posted: 2024-01-18 Country: Brazil Location: LOC6005: R Gonçalo Coelho, 63 – Bairro Cidade Nova – Belo Horizonte – MG – CEP 31170-040 Quer fazer parte da empresa que mais move pessoas no mundo? A Otis é líder mundial na fabricação, instalação e serviços de elevadores e escadas rolantes. Movimentamos 2,3 bilhões de...